Milton Chrysler Dodge Ltd.

Worst Consumer Experience of My Life Purchasing a Ram 1500 Ecodiesel at Milton Chrysler, has amounted to the worst consumer experience of my life. You mistakenly believe, when you purcha Purchasing a Ram 1500 Ecodiesel at Milton Chrysler, has amounted to the worst consumer experience of my life. You mistakenly believe, when you purchase a brand new vehicle, that you are not only covered by the manufacturers warranty, but the dealer from where it was purchased would on some level have your back. With Milton Chrysler, in combination with FCA, this is not the case. After driving the truck for 10,434 km. The fuel pump failed. In a diesel, when the high pressure fuel pump fails this results in a pretty expensive repair. After diagnosing the truck for a full 2 1/2 weeks, the diagnosis was that Kevyn put has put DEF in the fuel tank. Stupid Kevyn. As I had not been close to the truck with DEF I knew this this to be categorically false. What to do? I know. I will have the fuel tested. Their shop foreman sampled the fuel, and did things to ensure chain of custody can be proven. This fuel was taken to an independent lab for analysis. It is Diesel. That is it, clean diesel (diesel is essentially one step above asphalt, so clean is a relative term). The sample did have bits of metal from the failed fuel pump, ethanol droplets (a common additive now to all fuels) and 200 ppm water. 200ppm water is 20ml in a 100 ltr. tank, or 0.002ltrs. In a modern, recirculating diesel system, this is not a lot of water, and precisely why they put a water separator on the fuel system Milton Chrysler, with the help of FCA, changed the contamination diagnosis now to just being water. Nobody was ever able to explain to me why the on board water in fuel sensing instrumentation, fuel water separator, or the 3 micron water coalescing filter was unable to stop water, prior to catastrophically failing the fuel pump. "It doesn't always work" was all the service manager and shop foreman could offer. (I hardly believe it myself, and probably wouldn't in a 3rd party situation if a had not recorded it - and plenty more). And of course the lab test be damned. They have a test result that shows 100% contamination. They will not share this test report with me or even inform me what this contamination is. They then extorted $2,800.00 out of me for "diagnostics" and work already completed. (All "work" completed to this point was under the tutelage of FCA. I was simply informed as to what they were "trying") They did this under threat of lien against the truck. The result as of today is that my NEW 2016 truck has been off the road for 94 days. If anyone goes to this dealership and purchases a vehicle under the assumption that they, and by extension FCA, will have your back in the case of mechanical failure to your new vehicle. You are sadly mistaken. Buyer beware. We will now let the judge decide. More

Great service Very good customer service and good people , they gave me a really good rate compared to other dealers , the car was cleaned up and detailed spotless Very good customer service and good people , they gave me a really good rate compared to other dealers , the car was cleaned up and detailed spotless , and they still help me even after purchasing the car , quick replies over email/phone and no ignoring like some places that just sell you and forget about you , the vehicle I wanted was not in stock they still managed to get me the vehicle I wanted from a third party for the same price , I was also told that I might need to get a battery and I agreed but when I picked the car they had a new battery for me at no extra cost ,very happy with the service and car. More

Great experience working with the team at Milton Chrysler Just bought a 2016 Jeep Grand Cherokee from Sean Roberts at Milton Chrysler. Great sales experience and a great team over there. Love the vehicle. Just bought a 2016 Jeep Grand Cherokee from Sean Roberts at Milton Chrysler. Great sales experience and a great team over there. Love the vehicle. More

Amazing Staff I just bought a 2016 Chevy Traverse from Milton Chrysler. My experience was amazing with the staff! Would highly recommend buying a vehicle from thi I just bought a 2016 Chevy Traverse from Milton Chrysler. My experience was amazing with the staff! Would highly recommend buying a vehicle from this dealership, Even after my vehicle was delivered Diana and Krista were there for me when I had a problem! Thank you so much for making this experience a great one! More

Quick and painless experience. Just bought a new Dart, for buisness purpuses. It was a quick and painless experience, everything happen when and how they said it would, with no sur Just bought a new Dart, for buisness purpuses. It was a quick and painless experience, everything happen when and how they said it would, with no surprises. More

OUR 6TH CHRYSLER PRODUCT PURCHASED AT MILTON CHRYSLER We just purchased our 6th Chrysler product (Grand Caravan) from Milton Chrysler since the early '2000's. 5 of them have been purchased through Joe De We just purchased our 6th Chrysler product (Grand Caravan) from Milton Chrysler since the early '2000's. 5 of them have been purchased through Joe De Oliveira. This should tell you how much we value his experience, judgement, and honesty. I would recommend Joe, the business managers, and the service team at Milton Chrysler as strongly as possible. J and B McCollum More

Great job Guys! Joe and the whole team at Milton Chrysler Dodge Jeep are the greatest people to work with. The other members of the team included Gerry Misko, Ian See Joe and the whole team at Milton Chrysler Dodge Jeep are the greatest people to work with. The other members of the team included Gerry Misko, Ian Seedanee and Anwar Kamal for my trade. Keep up the good work! More

Good Experience I bought a new 2015 caravan.. Thanks to Joe De Oliveira, he made me feel comfortable, explained everything, helped me set things up when I picked up t I bought a new 2015 caravan.. Thanks to Joe De Oliveira, he made me feel comfortable, explained everything, helped me set things up when I picked up the van. Will recommend him to my friends. More

Best Auto Experience From the first phone call to the pick up of a new Jeep, Joe was easy and helpful throughout. This was the best auto experience we have ever had. We From the first phone call to the pick up of a new Jeep, Joe was easy and helpful throughout. This was the best auto experience we have ever had. We would certainly recommend Joe & Milton Chrysler to anyone looking for a vehicle. Thanks again. R & D Harper More

Good support and committed team I bought a car this week and the Milfon Chrysler team was fantastic. In special Joe Oliveira and Gerry Miko gave me the necessary attention and a g I bought a car this week and the Milfon Chrysler team was fantastic. In special Joe Oliveira and Gerry Miko gave me the necessary attention and a gret support. Congratulations for a so nice service! I feel very comfortable to indicate this dealer for my friends. More