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Mike Jackson Chevrolet Cadillac Buick GMC
Collingwood, ON
204 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 204 reviews
March 21, 2020
Mike Jackson GM was great. Very clean premises. The people were very friendly and helpful. I was looked after right away and didn’t have to wait. They had everything organized and ready to go before I people were very friendly and helpful. I was looked after right away and didn’t have to wait. They had everything organized and ready to go before I had arrived. My vehicle was clean and full of gas ready to go ! More
by Greg Carter
Employees Worked With
Michelle Wiest, Jodie Kennedy, Taylor Ciampichini
Helpful March 04, 2020
My wife and I were visiting Collingwood and my transmission cooling line on my GMC truck let go and was leaking fluid badly, I called Michael Jackson GM for an appointment and they were able to ge transmission cooling line on my GMC truck let go and was leaking fluid badly, I called Michael Jackson GM for an appointment and they were able to get me in for repairs the same day, they fixed my problem and found a few things that were in need of immediate attention which could have been dangerous for me and my family, after they contacted me and I gave my approval they proceaded to complete the nessacary repairs. Quite happy with the great service and would recommend them to my friends. More
by Sarniaslider
Employees Worked With
Brent zacharias
March 03, 2020
I always feel looked after by this service dept It has happened a few times in the past, but my most recent experience was that I left there knowing that I could have spent more, or they could have It has happened a few times in the past, but my most recent experience was that I left there knowing that I could have spent more, or they could have pushed "less necessary" services on me, but they didn't. My service guy, Brent, and I chatted about where my family was in the lifespan of the vehicle, and we agreed on what needed to get done and what might be less essential. It's not always been my experience at other dealerships that the staff try to understand the client's needs - this is absolutely the case at Mike Jackson. Again, it wasn't the first time that I left feeling this way. Out of loyalty and reciprocity alone, we will consider a new car from MJ when it comes time to move on from our current vehicle. They've been loyal to me. More
by Dean
Employees Worked With
Brent (forgot last name)
January 01, 2020
Brought my 2017 Sierra Denali truck in for a recall and service appointment on December 30th. My Service Advisor (Brent) was terrific. Highly Reccomend them service appointment on December 30th. My Service Advisor (Brent) was terrific. Highly Reccomend them More
by gary scullion
Employees Worked With
Brent - Service Department
December 11, 2019
Great experience getting my new truck every body was great to deal with friendly and very professional definitely will be dealing there again and will be spreading the word great to deal with friendly and very professional definitely will be dealing there again and will be spreading the word More
by bcrobillard
Employees Worked With
Taylor Ciampichini
December 09, 2019
Recently our Chevy spark used for our business was experiencing some mechanical issues with the engine light. Last Friday afternoon I reached out to the service department however was advised the sho experiencing some mechanical issues with the engine light. Last Friday afternoon I reached out to the service department however was advised the shop was completely booked up and wouldn’t be able to see the car for a week. As we use this car for business we jumped into next gear and decided on purchasing a new 2019. We made a selection however due to the time of the day we needed to come back the next day to see the sales manager to finalize the paper work. Upon returning we managed to drive the defective car back to the dealership. I reached out to Brent the service advisor Brent said the shop was busy and as a customer service gesture he would personally take a look at the car. Later in the afternoon Brent called us to come back and collect the car After all the car had only a loose spark plug resulting in some back firing and engine Rattling. So no need for a replacement car. Huge thank you to Brent for helping us without his honest and ethical service we would have been led to believe in purchasing a new car Thank you again Brent for your professional service More
by Roman
Employees Worked With
Brent in the garage bay
November 29, 2019
Service dept. work was completed as planned. Carlo was helpful and proficient. Driver who drove me to and from 41 Valleymede Crt was friendly . Wait for car was ok work was completed as planned. Carlo was helpful and proficient. Driver who drove me to and from 41 Valleymede Crt was friendly . Wait for car was ok. More
by fred_malt
Employees Worked With
carlo
November 16, 2019
The staff at Mike Jacksons went above and beyond to accommodate me. Couldn’t be happier with the service that I received. I will definitely use them again for upcoming service appointments. accommodate me. Couldn’t be happier with the service that I received. I will definitely use them again for upcoming service appointments. More
by Cmichelin
Employees Worked With
John Wagner and Carlo in service, Taylor Ciampichini
November 11, 2019
Good Halloween Day! On October 31, 2018 we bought a new Malibu and on October 31, 2019 we bought a new Chevrolet Blazer. We can't afford to go back next Halloween. Ev On October 31, 2018 we bought a new Malibu and on October 31, 2019 we bought a new Chevrolet Blazer. We can't afford to go back next Halloween. Everyone at the dealership is very pleasant and helpful, especially Mike Fiske. We went to the Service area to buy snow tires and were helped by Chris. He bent over backwards to find tires and rims for us. When we picked up the Blazer, Michelle was ready with all the paperwork. Overall, a great dealership to deal with. More
by margirose
Employees Worked With
Mike Fiske, Chris (Service Dept), Michelle Wiest
November 07, 2019
Great Service Team Every time I have to take my car in the Service people are so helpful and go out of their way to please. Thank you.....love my Buick Enclave Don Every time I have to take my car in the Service people are so helpful and go out of their way to please. Thank you.....love my Buick Enclave Donna Menage More
by Donna Menage
Employees Worked With
Sara, Sales Manager
