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Metro Ford

Port Coquitlam, BC

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101 Reviews

2505 Lougheed Highway

Port Coquitlam, BC

V3B 1B2

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101 Reviews of Metro Ford

February 12, 2016

Best Ford Dealership in BC " Go see Nelson" I had the pleasure with dealing with Nelson, I live in Victoria and the Ford Dealerships on the island are terrible to deal with, so I went in search More

by Lorenzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Feb 13, 2016 -

Metro Ford responded

Hi Lorenzo, Thank you for choosing us for the purchase of your truck. We appreciate you selecting Metro Ford over all the other dealerships in your area. Nelson is great and we are so happy to have him here. We all look forward to seeing you again soon for the purchase of your next truck. Kent Magnuson General Manager

January 08, 2016

Great Experience. Dave made my purchase easier by spending the time to find the perfect truck with all the features that I needed. He was very patient and understanding More

by Mark S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Mallinson
Feb 13, 2016 -

Metro Ford responded

Hi Mark, Thank you for your kind words about our dealership and our sales expert Dave Mallinson. Our entire staff is committed to helping our customer find the perfect vehicle and we appreciate you allowing us the opportunity to help you. I know the truck will serve you well and we look forward to seeing you soon. Kent Magnuson General Manager

December 11, 2015

Great staff Great service! I had heard that Ford would match or beat any price quotes on new tires so I thought I would give them a try. Couldn't be happier with my decision. More

by rbaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm, Layne
November 28, 2015

Great dealership and community supporters! I've had 3 vehicles now with Metro Ford and have always been treated well! Kent Magnuson and his crew are truly community minded as they have provided More

by lori.halcro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Malllinson, Kent Magnuson, Carol, Denny and Ray
Dec 03, 2015 -

Metro Ford responded

Hi Lori, Thank you so much for all of your kind words. You have been such a great customer and we are proud to be such an active part of the community. We appreciate your business and are committed to being #1 in customer service. See you at the dealership soon, Kent Magnuson

July 17, 2015

Fantastic service Metro Ford has been a super dealership to work with. Ken zutz has great customer service as well as the dealership as a whole. I couldn't hook up my More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken zutz , max in body shop
Jul 21, 2015 -

Metro Ford responded

Thank you so much for the great review! We work very hard to be #1 in customer service and we are glad to hear that your experience with not only our sales department but our body shop was a great one. If you have any more questions about using your SYNC please contact us as we are always ready and available to help.

June 28, 2015

leaks issues since i bought my vehicle from metro ford i have nothing but issues. had all my service done by them. brakes oil changes ect... every single time my v More

by twinbiker11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris, Tim, tech 4, tech 11, tech 15
Jun 30, 2015 -

Metro Ford responded

We are sorry that you've had difficulty in our Service Department Brian - it seems that no matter what we do, there is simply no pleasing you. We encourage you to seek out a second opinion at another Ford store if you think we are not qualified to properly diagnose your car. The second opinion will leave you disappointed however when you are told that there is once again no problem with your car. I suggest you just enjoy your car and drive it, instead of trying to find faults with a perfectly good car.

February 07, 2015

Parts & service assistance I must say I was very impressed by Chris Pugh in parts. I have been looking for someone to be able to correct a problem I had with a pulley on my supe More

by Skunk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pugh
Mar 05, 2015 -

Metro Ford responded

Thanks so much for the great review Neil! I'm glad Denny and Chris were able to look after you, and that you are happy with everyone here at Metro! Thanks so much for your business and see you soon hopefully!

December 05, 2014

Superior Service, Great Experience Absolutely wonderful experience buying a car. All staff members made me feel that they cared about my decision and had my welfare at heart. In additio More

by lesleyadonaldson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Layne Magnusson
Dec 18, 2014 -

Metro Ford responded

Thanks for the great review Lesley! We are very grateful for your business and continued support. We'll pass along your kind words to Layne as well. Thanks again!

December 04, 2014

New car My dad always bout at metro Ford. So growing up I became a Ford person. Dave Mallison was a helpful guy....great.....charming and funny. Will make su More

by katChris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Mallison
Dec 18, 2014 -

Metro Ford responded

Thanks for the great review! We are very grateful for your business and continued support. We'll pass along your kind words to Dave as well. Thanks again!

December 03, 2014

Great Staff and Service We have two vehicles leased with Metro and have been very happy with the terms, post follow up from the sales staff and service we have received when More

by Wash110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent
Dec 03, 2014 -

Metro Ford responded

Thanks for the business Dean! It's our pleasure for sure. We really appreciate the support over the years, and look forward to many more years of seeing your smiling face around here. Thanks for taking the time to do a review for us!

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