Mercedes-Benz of Regina

Jerry has been a pleasure to deal with. Explaining everything throughly and always available and approachable. We were greeted and introduced by all the staff we encountered. Joe even compl Explaining everything throughly and always available and approachable. We were greeted and introduced by all the staff we encountered. Joe even complimented us with a nice bottle of wine. Gage in Finance was also very easy to deal with, easy going and thorough. More

Felt very comfortable right from the start of our car shopping. Never got any salesman lingo and no pressure. Everyone we dealt with was first class. shopping. Never got any salesman lingo and no pressure. Everyone we dealt with was first class. More

Helpful and friendly staff. Great customer service. Highly recommend this dealership for quality service and purchases.. Great customer service. Highly recommend this dealership for quality service and purchases.. More

I had the pleasure of working with Arjun as far back as when he was still with Honda, and I must say, the experience was nothing short of exceptional! Arjun is not only highly professional but also has a f when he was still with Honda, and I must say, the experience was nothing short of exceptional! Arjun is not only highly professional but also has a fantastic sense of humor that made the process enjoyable. He's incredibly knowledgeable about the various types of vehicles available and went the extra mile to ensure my wife and I found exactly what we were looking for. Arjun's dedication and commitment to customer satisfaction are truly commendable. I highly recommend Mercedes-Benz Regina and Arjun Parmar for his outstanding services! More

3 days before I went in to get the heater installed a check engine light came on. I went to the dealership and said you might want to check why. After picking up the car They handed me a quote to fix the check engine light came on. I went to the dealership and said you might want to check why. After picking up the car They handed me a quote to fix the problem. It was a bill for 2700.00 for a oil flow regulator valve that failed. I asked Aaron what would cause that and he immediately said "Oh, a freeze up" it was not covered under warranty. I fought with MBCanada as well. I paid the 2700.00 even though it should have been covered in my estimation. I did everything I could do so it didn't happen. I have now had my car at at Queen City AutoBody for nearly a month to get the new bumper put on and dents knocked out. I went in today to see how things were going. They are still waiting on some moldings and a grill. No biggy, parts are hard to come by, I know this. The insurance company and body shop noted there was a recall notice on the windshield because of poor adhesive on the glass between the windshield and sunroof. The glass can come off and fly off. I went to the dealership and asked Aaron the service manager about it. He said he was not aware of any recall notice and I should put a claim in with my insurance company. Ya know what, I went home and checked myself. There is indeed a Recall notice on the glass as well as a brake issue that has not been addressed on my car. Pretty serious safety issues I say. I called MB and I waited on hold for an hour and was hung up on. I called the dealership and was transferred to the service managers voice mail. My package policy was done though SMI at a Knight insurance as the broker. My renewal just came in the mail today. Rod Oszust, Tami Holloway Makowsky please read this. Knight insurance has a monopoly on the sales, service, and insurance of my car. This is wrong and illegal. I now have to go to Saskatoon or Calgary for service on my car. I am so done with The Knight Group! More