Mercedes-Benz Winnipeg

non experience staff no care about customer satisfaction. I have very bad experience with mercedes dealership winnipeg I take my sprinter for fix it over there & I spend almost $2000 but still I'm dealing wit I have very bad experience with mercedes dealership winnipeg I take my sprinter for fix it over there & I spend almost $2000 but still I'm dealing with same issues. Which day I pickup my sprinter from mercedes dealership( 2 weeks ago ) I drive & I have same issues like before with my break problem same day & then after more 2-3 days I have same issue with my sprinter starting problem again & yesterday because of starting problem I stuck 1 hour somewhere because I can't start my vehicle (with new battery) thay charge $159/hourly labor & parts extra for what if I'm still dealing with same issues like before if I try to contact with service manager employe say (service desk) you can't talk with service manager I said really you guys kidding me if customer want to talk with service manager you not talk with customer for customers satisfaction I call service manager but he never call me back I leave the message but he just ignore so I never even recognize mercedes dealership service I have really bad experience 1st & last time. I just waste my money VERY BAD CUSTOMER SERVICE. More

Poor fleet choice Good product; mechanically very good, body similar to Ford in quality. Good sales; good finance options, sales has no knowledge of their own service Good product; mechanically very good, body similar to Ford in quality. Good sales; good finance options, sales has no knowledge of their own service department or vehicles service requirements. Service is very poor; very polite and curtious, the most unexperienced, ignorant and expensive service department I have ever dealt with. The last nail in the coffin is that many of the service related items are strictly controlled proprietary information. No one but Mercedes Benz can access their software, do an alignment or even reset maintenance messages. Once you buy a Mercedes Benz you are stuck with them as long as you own the vehicle, and you will pay for this choice. The most basic oil change will cost you over $400. The do have fancy paperwork to go along with it, but they do no better of a service than your corner automotive service center. The initial quality of the vehicle is off set by the maintenance experience and expense. I think that in terms of fleet they have disqualified themselves with company policies and serviceability. More

Couldn't have been more satisfied! Mercedes-Benz Winnipeg is a top-notch dealership. The facility is gorgeous and I was amazed at how fast and simple it was to purchase my very first Me Mercedes-Benz Winnipeg is a top-notch dealership. The facility is gorgeous and I was amazed at how fast and simple it was to purchase my very first Mercedes! More

GLC 43 AMG - Bam!!! The staff at MB Wpg were extremely knowledgable & went out of their way to answer any & all questions. The GLC 43 amg is is amazing. The sound, the ac The staff at MB Wpg were extremely knowledgable & went out of their way to answer any & all questions. The GLC 43 amg is is amazing. The sound, the acceleration & the ride is wicked. Are disappointed with the quality of the sound of the stereo. Quite disappointed considering mb's reputation for quality and how amazing the glc 43 we have is. More

They are the best Very very happy with dealership the staff are excellant they are very friendly and helpful and professional I would recommend to family and friends ov Very very happy with dealership the staff are excellant they are very friendly and helpful and professional I would recommend to family and friends overall a great experience More

OMG... ARE YOU KIDDING ME! Worst experience EVER. This dealership doesn't stock parts... everything has to come from Toronto or Germany....taking literally weeks to arrive. Worst experience EVER. This dealership doesn't stock parts... everything has to come from Toronto or Germany....taking literally weeks to arrive. However, if you want it faster it is possible if you pay a very high overnight fee. They also appear to charge 30-40% more for parts than you can get them from other Mercedes dealerships across the country,,, Could that be because they know they are the only option in Winnipeg? Their 'do it or don't' attitude had me gob smacked! If you need service on your Mercedes do NOT go to this dealership.... Service Manager's answer to everything. "It's how we do business" More

was an excellent experience friendly and helpful sales staff kudos they answered all of my question. The service staff was also very efficient and has my car running in top shap friendly and helpful sales staff kudos they answered all of my question. The service staff was also very efficient and has my car running in top shape kudos More

Great service Talal is great technician! Generally I have had good experience with sales and service of dealership as a long term customer. I will buy Mercedes agai Talal is great technician! Generally I have had good experience with sales and service of dealership as a long term customer. I will buy Mercedes again from them. More

Listened to what I wanted At first we were dealing on a demo and things just didn't work out so we left. Jasmine went back to our initial conversation about what I was look At first we were dealing on a demo and things just didn't work out so we left. Jasmine went back to our initial conversation about what I was looking for, which she actually took notes on, and reviewed the rest of the inventory and sent me a couple of options that still fell within the parameters of what I was looking for. We headed back to the dealer and ended up buying the next day. Jasmine is new at selling cars but she is great. She put extra effort in to try and find the right car for us, not just sell us any car. A great outcome. More

First Class Experience Both my husband and I purchased two new vehicles from Mercedes-Benz. Not only are the vehicles amazing but so is the staff! It was an enjoyable expe Both my husband and I purchased two new vehicles from Mercedes-Benz. Not only are the vehicles amazing but so is the staff! It was an enjoyable experience from start to finish. A first class group of people. Friendly,helpful and go above and beyond expectations. Thank you for such a great experience!!! TDK More