Went in for a simple SAM reprogram, drove from Whistler.
The advisor Alexander Ostojic was short and abrupt. He was unknowledgable about the issue and failed to give any straight answer. Shady car salesman to the extreme...
They first couldn't find the insurance papers and flat out immediately told me that the car is probably "a write off or stolen". Insurance reprint is simple and easy, $15 down the street. It ended up being under the rear seat anyways... That didn't seem to matter to them.
Car needed a simple 1 hour service.
I offered to get the insurance papers, when he in turn then said something very quickly and aggressively about the vehicle being dangerous to work on, I asked him how, so the issue could be remedied and he said "I don't know and won't discuss that" and that "no matter what you do, even if it remedies the issue, we will not touch the car"
Seriously short, rude and abrasive, especially after waiting 2 weeks for an appointment and driving this far.
I asked him if he could give me any information at all why they wouldn't do the work, and there was no way he was going to do a thing. Stood there with his arms crossed frowning. Repeating "no, sir" over and over.
We didn't make a scene and quietly walked out.
Stay as far away as possible.
P.s. I can respect the right to refuse work, but the way this was handled is an embarrassment.