Have gotten 2 vehicles from here (dealt with 2 separate sales contacts) - in both experiences, found the sales staff to be incredibly arrogant. On the service side, staff has been very kind but there have been several instances where they offer “required maintenance/change in parts” when it is not in fact required. For example- telling me it was time to get new tires for a car that had less than 20k kms and was only a year old.... This is the biggest pet peeve of most car owners when it comes to their car, having a dishonest service team who are trying to make some extra cash. I don’t mind paying extra to have a well maintained car and ensure that the job is done right. I am not ok with being taken advantage of, however. Very disappointing. Will be taking my car for service elsewhere now. Can’t work with a team I cannot trust.