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Mercedes-Benz Newmarket
Newmarket, ON
308 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 308 reviews
April 02, 2019
Best car shopping experience with Sonia My new C300 was delivered yesterday which became my 5th car and it was the best car shopping experience that I have ever had for the past 10 years!! I My new C300 was delivered yesterday which became my 5th car and it was the best car shopping experience that I have ever had for the past 10 years!! I contacted mercedes benz newmarket back in May, 2018 in regards a demo gle and then an e class. That was how I met Sonia! She was very very friendly, informative, patient, and always giving me honest opinions and choices! So I ended up ordered 2019 a new facelifted c300! And I was totally loved it! Sonia helped me to make the best choice! Sonia and Dan also helped to get all the options/equipments that I wanted my new car to be built with even though with many troubles and hassles! While I waiting for my c300 to be delivered, Sonia and Raymond also helped me to get my old c300 break pad done with a great price! I am very glad and grateful that I got to do business with Sonia and MB newmarket! More
by OhlalaMeowstar
Employees Worked With
Dan Maeda, Sonia Sahi, Raymond Loi
March 27, 2019
Exceptional Service Mahi was extremely knowledgeable, she had a very laid back non-pushy attitude. Went out of her way to meet my requests. I highly recommend working wit Mahi was extremely knowledgeable, she had a very laid back non-pushy attitude. Went out of her way to meet my requests. I highly recommend working with her. More
by Ayda
Employees Worked With
Mahi Norouzi
March 22, 2019
GLE2020 Sonia is a very thoughtful customer service representative/ and baby sitter( lol). She is not just about selling she wants you to be happy with your p Sonia is a very thoughtful customer service representative/ and baby sitter( lol). She is not just about selling she wants you to be happy with your purchase. I look forward to my next purchase with her. More
by Chad
Employees Worked With
Sonia Sahi
February 26, 2019
Prompt and excellent customer service The team was responsive to my needs, provided excellent feedback on a timely basis as to the status of repairs and return schedule. They also appeared The team was responsive to my needs, provided excellent feedback on a timely basis as to the status of repairs and return schedule. They also appeared to be genuine that I was happy with the dealer experience.. More
by Craig Evans
Employees Worked With
Prem Patel
January 28, 2019
Great Service from all staff An excellent car buying experience, all personnel were professional and helpful. It was clear that their staff wanted to ensure that I was happy with An excellent car buying experience, all personnel were professional and helpful. It was clear that their staff wanted to ensure that I was happy with the car, and that I could contact them after the car had been purchased, if there were any issues. When I requested information, it was immediately provided, both during the sale and post sale. I highly recommend this dealership. More
by Guelphguy
Employees Worked With
Michelle Mendes, Chris Cai, Andrew Wernham
January 18, 2019
Fed up with MB Newmarket After years of pumping money into Newmarket MB, December 19th I dropped another $3,000 on maintenance for my 2013 GL 350, I asked the service manager After years of pumping money into Newmarket MB, December 19th I dropped another $3,000 on maintenance for my 2013 GL 350, I asked the service manager to have the pre-owned department assess the trade-in value for when we picked the vehicle up as I was interested in purchasing a new model. After paying for the service, I asked if they had arrived at a value, the receptionist went to speak to someone in the back and came out alone and quoted me the amount and that was that...I left, expecting someone would call me to discuss the potential purchase. I received a call 2 days later from the customer service department asking about the service experience, at which time I expressed my disappointment that nobody had taken the time to speak with me. It has been over a month and I have yet to receive a call. In the meantime, we went to BMW and ended up trading our MB in for a 2019 X5. BTW MB Newmarket, In 2013 I bought the GL 350 elsewhere because of poor sales experience. More
by Cmason
Employees Worked With
Shaun Lima
January 04, 2019
Excellent experience I received a wonderful and excellent experience at the dealership, I also received helpful information about the car I purchased. It also provided exc I received a wonderful and excellent experience at the dealership, I also received helpful information about the car I purchased. It also provided excellent offer for the cars More
by Jliu
Employees Worked With
Thomas An, Viki Maragos
December 31, 2018
Excellent Experience With Sang's proficient and competent knowledge, he gave me an excellent purchasing experience. I would highly recommend him to all my friends and fami With Sang's proficient and competent knowledge, he gave me an excellent purchasing experience. I would highly recommend him to all my friends and family. More
by Paul
Employees Worked With
Sang Luong
December 31, 2018
Great Customer Service Overall experience was excellent! Would highly recommended to friends and family to come to this location to deal with Sang. He is knowledgeable and f Overall experience was excellent! Would highly recommended to friends and family to come to this location to deal with Sang. He is knowledgeable and friendly. More
by Lil
Employees Worked With
Sang Luong
December 15, 2018
Awful Asked 3 of the staff to refill the coffee machine and no body really cared. 2 front receptionist were on their phone scrawling on Instagram then the o Asked 3 of the staff to refill the coffee machine and no body really cared. 2 front receptionist were on their phone scrawling on Instagram then the ordered pizza for staff and everyone kinda left to have pizza and no one took care of the coffee machine while I was there More
by Amin
Employees Worked With
Front receptionists , Sonia Sahi, Russell Pedersen
