
Mercedes-Benz Newmarket
Newmarket, ON
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Very clean and efficient operation. Very friendly people, from the receptionist, to Denise in sales, and Michelle the business manager, everyone was helpful. A very enjoyable experience. from the receptionist, to Denise in sales, and Michelle the business manager, everyone was helpful. A very enjoyable experience. More
I worked with Mary Hendricken on purchasing my Mercedes CLA after being referred by a friend. It was so nice to deal with such a professional and knowledgeable salesperson who actually listened and zoomed CLA after being referred by a friend. It was so nice to deal with such a professional and knowledgeable salesperson who actually listened and zoomed in on my needs in a vehicle. Just great customer service and Mary is a certainly an asset to Newmarket Mercedes I will certainly recommend her and the dealership to family and friends More
My family has always had a great experience at the dealership and Paul Gilroy is an absolute pleasure to chat with. Sadly our recent experience with Denise Ball in the past month prompted me to get a dealership and Paul Gilroy is an absolute pleasure to chat with. Sadly our recent experience with Denise Ball in the past month prompted me to get a new car elsewhere. She was unprepared for our scheduled appointment and made certain comments that suggested she assumed we cannot afford the car, and hence spent very little time or effort on us. Quite disappointed about the treatment, but hopeful that the dealership will take this as a constructive comment. More
Denise’s knowledge of Mercedes Benz vehicles and products, coupled with her friendly approach and patience helped make this purchase experience a very positive and memorable one for me. She answered products, coupled with her friendly approach and patience helped make this purchase experience a very positive and memorable one for me. She answered all of my questions and guided me through the entire process. I recommend her 100%. More
Thomas was great, let me take the car for a test drive. Easy to communicate with, considered my fist offer and worked with me to make the final deal. Luciano Easy to communicate with, considered my fist offer and worked with me to make the final deal. Luciano More
Awful! Bought pre-owned certified car from dealership 2 years ago. Has been in shop 10 times since owning. From stop/start system not working, air bag light, water pump, thermostat failure twice! And mor years ago. Has been in shop 10 times since owning. From stop/start system not working, air bag light, water pump, thermostat failure twice! And more! I would not recommend Mercedes to anyone! More
A fantastic experience over all. Zach was awesome and absolutely amazing -- a true representation of the brand value and experience. He is very knowledgeable, took the time to explain everything and foll absolutely amazing -- a true representation of the brand value and experience. He is very knowledgeable, took the time to explain everything and followed up a week later to ensure that I get the best use of the technology features of the car.It was one of those experiences that makes you stay in touch with Zach because it was a real human experience vs a typical car sales man experience. More
Had a very positive experience with Denise. She was very knowledgeable and extremely helpful throughout the purchase process. She has been very responsiveness to our questions and would definitely recommen knowledgeable and extremely helpful throughout the purchase process. She has been very responsiveness to our questions and would definitely recommend her for future purchases More
Great buying experience. Just had a new GLC from Thomas. He listened to what I was looking for and helped me choose the right car for me. He has diligently responded to all of my questions and concerns and He listened to what I was looking for and helped me choose the right car for me. He has diligently responded to all of my questions and concerns and has gone far above and beyond what anyone would ever expect. Thomas has been nothing short of extremely professional and responsive. For sure, I would recommend him and Mercedes Newmarket to people I know. More
Our experience during our vehicle purchase with Mercedes- Benz Newmarket and in particular Zach Richards was exceptional. Zach was extremely courteous and pleasant. His knowledge about the vehicles we looked Benz Newmarket and in particular Zach Richards was exceptional. Zach was extremely courteous and pleasant. His knowledge about the vehicles we looked at was outstanding and appreciated. He went out of his way to make sure that we were educated in every aspect of the vehicle we purchased. It was a very comfortable purchasing experience for my wife and I. Anne and Ken Dunn. More