Mercedes-Benz Midtown

I found the team at Mercedes-Benz Midtown quite helpful when I decided to explore options for my new car lease. After test driving several models and selecting the car I wanted, the negotiations and signi when I decided to explore options for my new car lease. After test driving several models and selecting the car I wanted, the negotiations and signing of the new lease and picking up the car I chose was straight forward - Eric Smyrniotis was very helpful as my main contact for this process at the dealer and Juleah did a thorough job of reviewing all of the vehicle features with me when I picked up my car. More

I recently had my car repaired after a minor collision. Mert Senkalayci handled this repair in a very professional and timely manner. Thank you Mert! Mert Senkalayci handled this repair in a very professional and timely manner. Thank you Mert! More

My right brake lamp wasn’t working, on my ML 400. So I pulled up to Merceds-Benz Midtown. The service was quick and great. Thank you. pulled up to Merceds-Benz Midtown. The service was quick and great. Thank you. More

A sensor on my car was malfunctioning so I took my GLC in for service and dealt with a Mert Senkalayci. Mert was very attentive and took care of my problem. I have always found Midtown’s Service Department for service and dealt with a Mert Senkalayci. Mert was very attentive and took care of my problem. I have always found Midtown’s Service Department to be client oriented and responsive. I have enjoyed dealing with Midtown for many years now. More

I went to this showroom to service my C300, Mr, Mert Senkalayci was appointed my service adviser. It was such a great experience- 1) He carefully pointed out what my car needs. 2) Got them done in war Senkalayci was appointed my service adviser. It was such a great experience- 1) He carefully pointed out what my car needs. 2) Got them done in warranty (I did not know my car has warranty). 3) Advised me to buy extended warranty & I bought it because from him I came to know how important it is to buy (educated me nicely regarding warranty). 4) Got all works done in car which I forgot to tell him. 5) Advice me to buy maintenance package & I bought it because it saves my money. Super great experience and super great work done on my car. Thanks Mert Senkalayci From Swapnil. More

I walked into Midtown Mercedes-Benz today with a burnt out rear brake light. My service advisor today was Mert Senkalayci. He was polite, professional and very efficient. He quickly changed the brake ligh out rear brake light. My service advisor today was Mert Senkalayci. He was polite, professional and very efficient. He quickly changed the brake light bulb and left me with a 5star experience. Thank you Mert. More

Problems with my Iphone connection in the car. I had a wonderful experience with Mert Senkalayci today. I had trouble with my phone connecting to the car and also the phone book which had disappe I had a wonderful experience with Mert Senkalayci today. I had trouble with my phone connecting to the car and also the phone book which had disappeared . Mert was courteous and professional and had me all sorted out in not time. Great to have people like him working at Midtown. More

Customer care It’s always been a delight dealing with Scott Whitfield for many years, he then introduced us to Muhammad Shahzad, who was a pleasure to deal with as It’s always been a delight dealing with Scott Whitfield for many years, he then introduced us to Muhammad Shahzad, who was a pleasure to deal with as well. Muhammad was very patient and professional. He knows his products and made the process so easy. Overall, the service we receive at Mercedes is always excellent and that’s why we keep coming back! We did not forget about you Ivy Brown, you made the final step, seamless! More

Always a pleasure dealing with Ravi Ramdin and I was very happy with the great service provide by Muhammad Shahzad. Thank you very much for going up and beyond to ensure excellent customer satisfaction. happy with the great service provide by Muhammad Shahzad. Thank you very much for going up and beyond to ensure excellent customer satisfaction. More

Amazing help from Vinny and Ravi Initially I picked a car that turned out was not for me. Vinny was super patient, understanding and professional. He went out of his way to accommodat Initially I picked a car that turned out was not for me. Vinny was super patient, understanding and professional. He went out of his way to accommodate my wishes. His supervisor Ravi was amazing at finding cars that I liked that wasn't even yet listed. As manager, he was able to use all his power to make things happen to my satisfaction. As a result, I ended up with my dream car. I am delighted to have met them! More