Mercedes-Benz Laval

Engine issue Worst dealer ever been to NO NO NO scamers, brought my car for a check engine light on, after 3 hours of diagnostic, they said that the engine is fini Worst dealer ever been to NO NO NO scamers, brought my car for a check engine light on, after 3 hours of diagnostic, they said that the engine is finished and I need a new one (the car has 90000KM) and that I cannot not drive it, engine is seized not worth fixing it ... and they were pushing me to buy another car from them... The worst part was when they told me the oil change is 209$, and when I told them that at another dealer I usually pay 120$ they didn't believe me even after I showed them the bill they said its a mistake ... Even after talking to there service manager. Long story short took my car to another mechanic and now it's fixed after changing the timing belt, the tensioner and a pulley. More

Worse Dealer service ever!!! I have owned cars for well over 36 years from North American to European. I have never seen such impersonal, indifferent, totally unfocused customer service in all my years. over 36 years from North American to European. I have never seen such impersonal, indifferent, totally unfocused customer service in all my years. WHAT A SHAME FOR MERCEDES-BENZ. Their reputation and strive for excellence by these jobbers. More

The worst dealer ever- they are very impolite and rude. Never would I recommend them. Our R350 2012 has been in the garage 3 times within the last 6 months. They don't know what the problem is. It stalled Never would I recommend them. Our R350 2012 has been in the garage 3 times within the last 6 months. They don't know what the problem is. It stalled twice. The two directors don't do anything but xxxxxxxx the clients. More

The overall service did not meet the expectations of the brand name. In general the service of my vehicle was 'ok', but I had to return on more than a few occasions to make so called adjustments. In the end brand name. In general the service of my vehicle was 'ok', but I had to return on more than a few occasions to make so called adjustments. In the end it felt like they just wanted to add to my bill. More