My husband and I have been researching my next new car purchase and went to several luxury dealers and test drove a number of vehicles but our most positive experience with both the dealership and vehicle style, and performance was with Mercedes - Benz Langley. Our Salesman, Mr. Nav Dhindsa was kind, patient, informed and respectful of our time, interests and budget. As we had an older model trade-in, we quite pleased with the offered value provided by Mr. Francois Lapointe, the Used Car sales manager, who was also very personable and friendly, We then proceeded to make a preliminary deal. To ensure that the vehicle met our needs I asked Nav to prepare the vehicle we were interested in, to have available so I could bring my large hunting dog to the dealership and test the size and comfort available in the hatch/trunk area. "No problem!", I will have waiting here for you!", he said. This personable and professional stance with no hint of reluctance was refreshing and as I loved the vehicle, luckily my big burly dog fit just fine. Since you will have an on-going relationship with a dealership when you purchase a luxury car you want every part of your initial experience to be stress-free and positive. Ms. Cindy Nguyen the finance manager was lovely to deal with as well, she was efficient, concise and helpful. I am thrilled with my new 2017 GLC300 vehicle and am looking forward to utilizing it's full potential of gadgets and techno marvels!
I would be happy to refer my friends, family and clients to Mercedez-Benz Langley without hesitation.