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Mercedes-Benz Heritage Valley

Edmonton, AB

4.5
438 Reviews

2120 103A St SW

Edmonton, AB

T6W 2P6

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Showing 438 reviews

February 05, 2025

Professional approach, quick and effective attention to the issues and fast solutions. Staff is accommodating and pleasant to interact with. More

by Mls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Walsh, Frank Cancilla, Aidan Kelly
February 03, 2025

I have a very great experience with Mercedes Heritage Village. The service appointment is very efficiency. I want to say thank you to Brittany in Service Department. The lady is very friendly, profession More

by ZDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Walsh
January 31, 2025

We got Service A done on our AMG this week. As usual Romina handled the booking and arranged a loaner with professionalism and courtesy. She is also very knowledgeable about the repairs neede More

by joe.sajjad
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romina
January 30, 2025

Peter Sukhdeo( Advisor) always warm and awesome. He ensured my car is given the required attention. Thank you for all you do. More

by Tolanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Sukhedeo
January 26, 2025

We were extremely pleased with Ian in sales giving us such excellent service without pressuring us into something we did not want. Chris in Finance again dealt with us with no pressure to add extra war More

by Very Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Wong. 5 stars. and Chris in finance
January 22, 2025

Great service! Had a flat tire and had to get car towed towed to dealership. In the meantime I called dealership to let them know about the issue and that the car w More

by Juergen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcel Bruckner, Ryan Bowie
January 17, 2025

Exceptional and prompt service with no surprises, accompanied by plenty of smiles, showcases the teamwork at Mercedes. From the friendly service advisor Romina to the entire team, including the servi More

by Deepak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romina Erba
January 15, 2025

Mercedes-Benz Heritage Valley dealer-shop is always pleasant and helpful wherever I need help. I am very happy to have them for my car. All of them are as sweet as my Mercedes… Thank you always 👍👍👍 More

by JA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Walsh, Doug Boultbee, Frank Cancilla, Kim Dunn, Leanna Frazer
January 15, 2025

I had an exceptional experience at Heritage Valley Mercedes. Romina, my service advisor, and Carl, my mechanic, went above and beyond to ensure my repairs were completed promptly and efficiently. Mark More

by Lisa Bolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romina Erba, Carl (mechanic), Mark (shuttle driver)
January 14, 2025

Recently purchased a vehicle for this dealership and our experience was exceptionally good. From the beginning to end all the various people helped us with different things and their professionalism was exc More

by Mukesh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian Wong, Alex - finance
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