Mercedes-Benz Heritage Valley
Edmonton, AB
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Nathan in the service department was fantastic. He kept me up to date with the progress of my car and didn't rush me to return the loaner vehicle. He kept me up to date with the progress of my car and didn't rush me to return the loaner vehicle. More
Ordered and had installed new rims and tires for my CLS 550. Wheels and tires came in ahead of promised date and the scheduling of the appointment for the changeover was easily done. I asked to also get an 550. Wheels and tires came in ahead of promised date and the scheduling of the appointment for the changeover was easily done. I asked to also get an oil change once I arrived at the dealership and they were happy to accommodate me. Waited for the car in their customer lounge . Very pleasant experience. Everyone was very friendly with smiles on their faces. Very positive experience !!! More
Silvio was awesome to deal with in the service department. Great timely communication and gave me a loaner while my car was in the shop. Would definitely deal with him again ⭐️ department. Great timely communication and gave me a loaner while my car was in the shop. Would definitely deal with him again ⭐️ More
Recently had a B service completed. I was unable to deliver my vehicle due to an injury. They provided me with Silver Star service which made it very convenient for me. I was kept infor I was unable to deliver my vehicle due to an injury. They provided me with Silver Star service which made it very convenient for me. I was kept informed as the day progressed and everything was done professionally from the service advisor (Sylvio) to our courtesy car delivery guy (Barry), and the techs. The communication using text and emails certainly helps keep the customer instantly up to date. A nice feature for me. More
My sales person Josh was amazing very attentive to my questions, very knowledgeable. Would highly recommend Josh and the whole team. No pressure sales, a very comfortable welcoming environment questions, very knowledgeable. Would highly recommend Josh and the whole team. No pressure sales, a very comfortable welcoming environment More







