Mercedes-Benz Heritage Valley

I required service in my car that I had not purchased at the dealership. The Parts Staff were really helpful and the service representative who helped me, Anna Dhillon, was amazing. She fit my car into the the dealership. The Parts Staff were really helpful and the service representative who helped me, Anna Dhillon, was amazing. She fit my car into the service schedule on short notice and treated me very well She is very professional and a very valuable asset to the dealership. More

Had a great experience with service. Took my car for a wheel alignment they were efficient and did a great job. Took my car for a wheel alignment they were efficient and did a great job. More

HORRIBLE CUSTOMER SERVICE. Aman Singh, Internet Sales Manager, was dismissive and unprofessional in his communication. I gave dealership management the opportunity to addres Aman Singh, Internet Sales Manager, was dismissive and unprofessional in his communication. I gave dealership management the opportunity to address the matter, but the follow-up never happened. I do not recommend this dealership. More

No pressure sales and was a pleasure dealing with everyone at the dealership. I will definitely be back in the future. everyone at the dealership. I will definitely be back in the future. More

Nathan in the service department was fantastic. He kept me up to date with the progress of my car and didn't rush me to return the loaner vehicle. He kept me up to date with the progress of my car and didn't rush me to return the loaner vehicle. More

Nathan at services department were incredibly helpful, professional, patient and kept me informed every step of the way. Highly recommended professional, patient and kept me informed every step of the way. Highly recommended More

Ordered and had installed new rims and tires for my CLS 550. Wheels and tires came in ahead of promised date and the scheduling of the appointment for the changeover was easily done. I asked to also get an 550. Wheels and tires came in ahead of promised date and the scheduling of the appointment for the changeover was easily done. I asked to also get an oil change once I arrived at the dealership and they were happy to accommodate me. Waited for the car in their customer lounge . Very pleasant experience. Everyone was very friendly with smiles on their faces. Very positive experience !!! More

Anna in service was such a pleasure to deal with! Super nice and friendly, relayed messages back with detail. Super nice and friendly, relayed messages back with detail. More

Silvio was awesome to deal with in the service department. Great timely communication and gave me a loaner while my car was in the shop. Would definitely deal with him again ⭐️ department. Great timely communication and gave me a loaner while my car was in the shop. Would definitely deal with him again ⭐️ More

The service was excellent and fast. All the staff were lovely and provided good advice. Thank you! All the staff were lovely and provided good advice. Thank you! More