Mercedes-Benz Heritage Valley

Ordered and had installed new rims and tires for my CLS 550. Wheels and tires came in ahead of promised date and the scheduling of the appointment for the changeover was easily done. I asked to also get an 550. Wheels and tires came in ahead of promised date and the scheduling of the appointment for the changeover was easily done. I asked to also get an oil change once I arrived at the dealership and they were happy to accommodate me. Waited for the car in their customer lounge . Very pleasant experience. Everyone was very friendly with smiles on their faces. Very positive experience !!! More

Anna in service was such a pleasure to deal with! Super nice and friendly, relayed messages back with detail. Super nice and friendly, relayed messages back with detail. More

Silvio was awesome to deal with in the service department. Great timely communication and gave me a loaner while my car was in the shop. Would definitely deal with him again ⭐️ department. Great timely communication and gave me a loaner while my car was in the shop. Would definitely deal with him again ⭐️ More

The service was excellent and fast. All the staff were lovely and provided good advice. Thank you! All the staff were lovely and provided good advice. Thank you! More

Recently had a B service completed. I was unable to deliver my vehicle due to an injury. They provided me with Silver Star service which made it very convenient for me. I was kept infor I was unable to deliver my vehicle due to an injury. They provided me with Silver Star service which made it very convenient for me. I was kept informed as the day progressed and everything was done professionally from the service advisor (Sylvio) to our courtesy car delivery guy (Barry), and the techs. The communication using text and emails certainly helps keep the customer instantly up to date. A nice feature for me. More

Excellent work done with robust efficiency in optimal time. Kudos to the whole contributory team! time. Kudos to the whole contributory team! More

My sales person Josh was amazing very attentive to my questions, very knowledgeable. Would highly recommend Josh and the whole team. No pressure sales, a very comfortable welcoming environment questions, very knowledgeable. Would highly recommend Josh and the whole team. No pressure sales, a very comfortable welcoming environment More

Absolutely fantastic experience — again. Silvio & Peter are truly amazing. The level of customer service continues to impress me every single time. Even though an unexpected issue came up Silvio & Peter are truly amazing. The level of customer service continues to impress me every single time. Even though an unexpected issue came up that never should have happened, they handled it with professionalism, care, and urgency. They went completely above and beyond to help me, kept me informed, and made sure everything was taken care of properly. It’s rare to find a dealership team that genuinely cares about their customers the way they do. Their honesty, communication, and commitment to making things right are second to none. I cannot recommend them highly enough. Thank you again, Silvio & Peter, for the outstanding service! More

As usual Peter Sukhdeo is the best you can get. He goes above and beyond to help his client, He goes above and beyond to help his client, More

Excellent service at Mercedes-Benz! The staff was professional, friendly, and completed my car service on time. Everything was clearly explained, and my car feels like new again. Highly The staff was professional, friendly, and completed my car service on time. Everything was clearly explained, and my car feels like new again. Highly recommended for quality service and great customer care. 👍 More