Mercedes-Benz Heritage Valley

Recently had a B service completed. I was unable to deliver my vehicle due to an injury. They provided me with Silver Star service which made it very convenient for me. I was kept infor I was unable to deliver my vehicle due to an injury. They provided me with Silver Star service which made it very convenient for me. I was kept informed as the day progressed and everything was done professionally from the service advisor (Sylvio) to our courtesy car delivery guy (Barry), and the techs. The communication using text and emails certainly helps keep the customer instantly up to date. A nice feature for me. More

Excellent work done with robust efficiency in optimal time. Kudos to the whole contributory team! time. Kudos to the whole contributory team! More

My sales person Josh was amazing very attentive to my questions, very knowledgeable. Would highly recommend Josh and the whole team. No pressure sales, a very comfortable welcoming environment questions, very knowledgeable. Would highly recommend Josh and the whole team. No pressure sales, a very comfortable welcoming environment More

Absolutely fantastic experience — again. Silvio & Peter are truly amazing. The level of customer service continues to impress me every single time. Even though an unexpected issue came up Silvio & Peter are truly amazing. The level of customer service continues to impress me every single time. Even though an unexpected issue came up that never should have happened, they handled it with professionalism, care, and urgency. They went completely above and beyond to help me, kept me informed, and made sure everything was taken care of properly. It’s rare to find a dealership team that genuinely cares about their customers the way they do. Their honesty, communication, and commitment to making things right are second to none. I cannot recommend them highly enough. Thank you again, Silvio & Peter, for the outstanding service! More

As usual Peter Sukhdeo is the best you can get. He goes above and beyond to help his client, He goes above and beyond to help his client, More

Excellent service at Mercedes-Benz! The staff was professional, friendly, and completed my car service on time. Everything was clearly explained, and my car feels like new again. Highly The staff was professional, friendly, and completed my car service on time. Everything was clearly explained, and my car feels like new again. Highly recommended for quality service and great customer care. 👍 More

Excellent customer service. Thanks to all the team members for making it a very pleasant experience and for getting things done efficiently! Thanks to all the team members for making it a very pleasant experience and for getting things done efficiently! More

Excellent service and one of the top Mercedes dealerships in the city for servicing. The team is professional, efficient, and consistently provides a high standard of customer care. in the city for servicing. The team is professional, efficient, and consistently provides a high standard of customer care. More

Checking my vehicle in was quick and easy. The work was completed on time and my car was cleaned. Very happy. The work was completed on time and my car was cleaned. Very happy. More

Service was excellent. Nathan provided great customer service. He respectfully addressed my concerns in a timely manner. Thank you! Nathan provided great customer service. He respectfully addressed my concerns in a timely manner. Thank you! More