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Mercedes-Benz Heritage Valley

Edmonton, AB

4.5
438 Reviews

2120 103A St SW

Edmonton, AB

T6W 2P6

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Showing 438 reviews

September 03, 2025

Completely redeemed themselves from the last time I did business with them! Last time was uphauling... but I see they have completely overhauled their service team and this time they treated me right. Ther More

by domesantini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Hiebert, Peter Sudheko, 5stars to both
September 02, 2025

The building itself was very impressive and Ian was attentive, polite and very friendly. It was a great experience and I got a great deal. Thank you. More

by Laurie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian Wong
September 01, 2025

Everyone was super friendly and helpful, especially Kevin N. The experience of buying a new car with Mercedes-Benz Heritage Valley team was the best ever! More

by mjup012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Ngu, Calvin Wong
August 29, 2025

Frequently turn to service to fix my dash screen . ( black out, frozen, non compatible map version) been in shop at least 5 times in 3 years . The solution: software updates. Unfortunatly it does not More

by iosif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
August 28, 2025

Breakdown in communication, they apologized and reduced invoice $1,300.00, excellent customer service overall. More

by Wicks_chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Sukhdeo
August 27, 2025

Visited the dealership yesterday, August 26, 2025 for my appointment and drove for 30 mins from my place to dealership to fix supposedly 2 minor issues of my brand new GLE 350 which I took possession 1st we More

by Ricky Yazon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not ask name of Technician / They know who they are...
August 25, 2025

I purchased a car through Justin Tham at Heritage Valley. He was great to deal with: super responsive providing information before the sale, ensuring a timely and professional delivery experience, and then r More

by K D
Recommend Dealer
Yes
Employees Worked With
Justin Tham
August 24, 2025

Hi first time at dealer ship had very good service from Silvio he noticed a rub mark on are vehicle phone us and it was all fixed time for pick up we will be back !!! More

by Fentiejim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvio
August 24, 2025

I bought my car at this dealership. I serviced here in 2024 too. Now for this year 2025 I decided to do the regular oil change because I barely drive the car and felt no need to do the More

by Walehazan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
August 23, 2025

Timely and profesional service. Nice and clean facility..this is service what you expect from this carmaker More

by Bogdanturcza1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Podgorski
1
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