Mercedes-Benz Heritage Valley

Excellent customer service. Thanks to all the team members for making it a very pleasant experience and for getting things done efficiently! Thanks to all the team members for making it a very pleasant experience and for getting things done efficiently! More

Excellent service and one of the top Mercedes dealerships in the city for servicing. The team is professional, efficient, and consistently provides a high standard of customer care. in the city for servicing. The team is professional, efficient, and consistently provides a high standard of customer care. More

Checking my vehicle in was quick and easy. The work was completed on time and my car was cleaned. Very happy. The work was completed on time and my car was cleaned. Very happy. More

Service was excellent. Nathan provided great customer service. He respectfully addressed my concerns in a timely manner. Thank you! Nathan provided great customer service. He respectfully addressed my concerns in a timely manner. Thank you! More

I had my sprinter van was due for a service and they set it up for me they were ready for me when I got there. They said the van would be ready that day and I would be able to pick it up later. I was called it up for me they were ready for me when I got there. They said the van would be ready that day and I would be able to pick it up later. I was called to come and get it Every thing was done when I got there and the pick up went smooth. Thanks for looking after this for use More

I needed a new windshield as soon as possible as I was leaving on vacation.Mercedes managed to get it in and repair it in a very timely manner leaving on vacation.Mercedes managed to get it in and repair it in a very timely manner More

The dealership staff were both pleasant and efficient. They took the time to walk me through the paperwork, explaining every detail of the service performed. My car was ready exactly when promised, and th They took the time to walk me through the paperwork, explaining every detail of the service performed. My car was ready exactly when promised, and the complimentary shuttle service home was just as punctual. More

Professional and polite service. Knowledgable and customer orientated sales personnel. Overall positive experience. Thank you Tariq, Kevin and Calvin. Knowledgable and customer orientated sales personnel. Overall positive experience. Thank you Tariq, Kevin and Calvin. More

I was in for a tire swap and software update. I had special requests and there was no issues. Customer service couldn’t have been better. Thanks I had special requests and there was no issues. Customer service couldn’t have been better. Thanks More

Great experience at Mercedes-Benz Heritage Valley. I worked with Kenneth Chung and he delivered exceptional service the whole way through. Very knowledgeable, easy to talk to, and never once made me f I worked with Kenneth Chung and he delivered exceptional service the whole way through. Very knowledgeable, easy to talk to, and never once made me feel pressured. The entire process was smooth and straightforward, and the team was professional and well-organized. You can tell they care about making the experience comfortable for their clients. Would definitely recommend Kenneth and the team. NG. More