
Mercedes-Benz Edmonton West
Edmonton, AB
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Our Experiance We recently purchased a brand new 2015 GLK Bluetec from Mercedes-Benz David Morris Fine Cars. The sales person Dharam Taylor was beyond excellent, an We recently purchased a brand new 2015 GLK Bluetec from Mercedes-Benz David Morris Fine Cars. The sales person Dharam Taylor was beyond excellent, and made the experience of purchasing a brand new Mercedes very pleasant. I highly recommend him and the dealership. He was very thorough, knowledgable and came across with very low pressure throughout the process and we didn't feel any of that sales pressure that we worry about when shopping for a new vehicle. Believe it or not we initially called and spoke to Dharam explaining our situation advising him of what we were exactly looking for over the phone, he was straight forward and didn't unnecessarily waste our time. While we were waiting for the financing to come through he continued to oversee all aspects related to purchasing the vehicle he even made it a point to call us a few weeks later to ask how we are doing and how the experience has been driving the new Mercedes. We had an all around great experience at Mercedes-Benz Edmonton west and would definitely go back. Thanks Dharam Taylor... More
An exellent experience Bryan's knowledge, friendly demeanor and willingness to go above and beyond for his clients is unparalleled!! He is always willing to put forward the Bryan's knowledge, friendly demeanor and willingness to go above and beyond for his clients is unparalleled!! He is always willing to put forward the extra effort to make sure that you are happy and confident in your purchase... Thanks Bryan! ! More
A great experience dealing with Bryan McEvoy Bryan McEvoy goes above and beyond when it comes to helping others! He is very knowledgable and definitely goes out of his way to help you find what Bryan McEvoy goes above and beyond when it comes to helping others! He is very knowledgable and definitely goes out of his way to help you find what you want. A pleasure to work with! More
excellent I always had a great experience with David Morris Fine Cars Dealership so now I continue with Mercedes Benz Edmonton West. Just bought GL 350 Bluetec. I always had a great experience with David Morris Fine Cars Dealership so now I continue with Mercedes Benz Edmonton West. Just bought GL 350 Bluetec. The sales person Dharam Talor was excellent, and made the purchasing a very pleasant experience. I highly recommend him and the dealership. w godlewski More
Awesome!! We just finished our purchase of a new GLA 250.We were treated wonderfully by all involved, particularly ,Dharam Taylor and Faye Tunke. Both were exce We just finished our purchase of a new GLA 250.We were treated wonderfully by all involved, particularly ,Dharam Taylor and Faye Tunke. Both were exceedingly professional ,pleasant and helpful.Thanks to all at this fine dealership !!! More
Love my new vehicle! This dealership gave me exactly what I was looking for without being pushy. I went in a few times to check out the GLK350 and stated my budget and the This dealership gave me exactly what I was looking for without being pushy. I went in a few times to check out the GLK350 and stated my budget and the overview of what I was looking for and I got exactly that! Great customer service and would definitely recommend this dealership! More
Worst experience period On October 8, 2015, I did my round on several car dealerships for some research for my new vehicle. This dealership was the least welcome compare to On October 8, 2015, I did my round on several car dealerships for some research for my new vehicle. This dealership was the least welcome compare to Lexus, Jaguar, and BMW. A person I was dealing with was acting rude and very judgmental. Also was trying to direct me how to drive on my parking lot test drive, by screaming on my ear. This was not safe and poor critical judgement to me. In my view, it was very immature and unmannerly things to do to a customer. Beside, the person also criticized about my current vehicle. What's a mart move. The person was not realize the car I was test driving is a lot cheaper than my current vehicle. Poor personal skill. I feel disappointed and sad for the dealership that may have lost some potential customers. But I am very sure there are better sale personals working there. Love the car (C450 AMG 2016) but cant afford the person attitude. More
Second horrible service experience I booked an appointment with David Morris fine cars on October 2, 2015 for service A on my E63. I said I needed a loaner car and I would be there at 7 I booked an appointment with David Morris fine cars on October 2, 2015 for service A on my E63. I said I needed a loaner car and I would be there at 730 AM. They booked me in for October 8. So today being October 8 I arrive at the dealership and I'm not surprised when they tell me they have no record of me booking an appointment. So I had to argue to get my car serviced. To top it all off I booked a loaner car too and they didn't have that either. So my only option was to take the shuttle bus which they say leaves in ten minutes. 20 minutes later we finally board the shuttle. To make everything worse the shuttle driver drove like a complete maniac I actually thought he was going to kill someone on the road. This is the second time I've had a really bad experience with this dealership and I won't be buying a Mercedes again unless a new dealership opens up. OH and the lady who booked me in when I got there had to run back to me before I left because she FORGOT to tell me the service was going to cost $700. Just like they FORGOT to book my appointment and loaner car. Funny how when there's money involved they run the extra mile to tell you. David Morris is an embarrassment to the brand. More
New Purchase Excellent customer service, the sales team is very knowledgeable and friendly. The sales and finance team went out of their way to make sure I was ha Excellent customer service, the sales team is very knowledgeable and friendly. The sales and finance team went out of their way to make sure I was happy and comfortable with everything. Strongly recommend this dealership. More
Service of my GL We recently has our GL services at David Morris. Wow what service. The personal attention I got amazing. The service staff was marvellous esp our assi We recently has our GL services at David Morris. Wow what service. The personal attention I got amazing. The service staff was marvellous esp our assistant Tffany. We recivedan excellent courtesy vehicle. We got frequent call about the service and the cost for the products. We could not make the pick up time once the service done due to my baby sleeping in the hotel room. After phoning the service department, they immediately stated we could pick up the car the next day without any hassle. My car was clean and runs beautifully when I picked it up Thank you David Morris. You guys are the best and highly recommended. Marvellous marvellous service More