Mercedes-Benz Edmonton West
Edmonton, AB
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Dealerships -- Take Notes Gave the dealership a call. Asked for sales guy. The receptionist transferred me to Dharam to set my family up for a test drive. Arrived on si Gave the dealership a call. Asked for sales guy. The receptionist transferred me to Dharam to set my family up for a test drive. Arrived on site, test drove and everything is great. Dharam's product knowledge and confidence certainly backed up the Mercedes Benz brand. This is a near perfect dealership experience that you can get. There's no such thing as perfect when you're buying a car, and Dharam works hard for you to ensure you walk out satisfied. The one thing that I was not impressed with is some sales members at Mercedes Benz. Upon completion of the deal, I had to run out to my car to grab my wallet. The shop was closing, the sales associate(3) looked me in the eye as I was outside knocking. And failed to come and open the door. I understand when a shop is closing, and not allowing customers through. However, you cannot tell if I was a customer or if I needed any sort of emergency help. Mind you, this doesn't bother me. And can be adjusted through a management policy change. But, let's get back to the car business: If you're seeking to buy a car, any dealership is fine. But if you're looking to experience what Mercedes Benz offers(sans the jerks who didn't open the door), speak to Dharam Taylor and his management team. More
Wonderful Car and Great Service I love my new CLS. I found it on the internet, and Dharam and the Edmonton West team took care of the rest vritually. When I arrived everything was re I love my new CLS. I found it on the internet, and Dharam and the Edmonton West team took care of the rest vritually. When I arrived everything was ready, it was quick to get through the paperwork and the pre-delivery orientation set me up to operate the car until I had a chance to go through the owners manual. Dharam's post delivery support was great. Will definately come back to Edmonton West. More
Fabulous purchasing experience with Dharam! Love my new Car! I am so extremely pleased with my very recent experience at Mercedes-Benz West Edmonton, I felt compelled to share. Dharam surpassed every expectatio I am so extremely pleased with my very recent experience at Mercedes-Benz West Edmonton, I felt compelled to share. Dharam surpassed every expectation of a "salesman". He is truly a professional, but more so, he listens, he understands and he is not pushy or aggressive, his demeanor is warm and kind, his sense of humor is fantastic - working with him made the experience gratifying. Everything he said he would do...he did, he followed up, he kept in touch even after the purchase was done. His dedication to his career is truly inspiring. I would never hesitate to recommend him, and I will only work with him in the future. In addition I had the pleasure of dealing with a few of his co-workers, Craig Royer, Ashley Rodnunsky, Andrew Stennett & Aren Schroeder...This company is what every company should be...people that work together to achieve a common goal....A Team! Thank you Dharam & your peers, you're an amazing group! Rachelle Cusworth REMAX Real Estate. More
Great service Top service from the moment you step through the door. Friendly, knowledgeable staff and a very nice location. I travel several hours to bring my vehi Top service from the moment you step through the door. Friendly, knowledgeable staff and a very nice location. I travel several hours to bring my vehicle in for a service and would not go anywhere else. More
service Tiffany was very helpful and professional. She was very nice and would call to give me updates on the car. I would highly recommend her. Tiffany was very helpful and professional. She was very nice and would call to give me updates on the car. I would highly recommend her. More
Excellent service Dawn's great. Wish everyone took their job as seriously and eith care as she does. One day, someone will notice and it will result in a great prom Dawn's great. Wish everyone took their job as seriously and eith care as she does. One day, someone will notice and it will result in a great promotion for your carreer. More
Warranty repair The part that needed to be replaced was detected when my car was in for service. I was being given a free rental car to drive when my car was in the s The part that needed to be replaced was detected when my car was in for service. I was being given a free rental car to drive when my car was in the shop for repair. The staff was being very courteous & explained clearly to me what the problem was & what has been done. More
First Class Sevice I would highly recommend the service staff. Very professional and courteous. They followed up with me during the service process and after the servic I would highly recommend the service staff. Very professional and courteous. They followed up with me during the service process and after the service was completed on my vehicle. I was very satisfied with the entire experience. More
Lube & filter All went well except the cost to replace a fuel filter was a bit excessive as the filter is easily accessed and can be replaced in a short time by a e All went well except the cost to replace a fuel filter was a bit excessive as the filter is easily accessed and can be replaced in a short time by a experienced technician. More
Lovely service Thank you so much for the quick diagnosis and turnaround of our car. Dawn kept us up to date and was a pleasure to deal with. Thank you so much for the quick diagnosis and turnaround of our car. Dawn kept us up to date and was a pleasure to deal with. More