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Mercedes-Benz Edmonton West

Edmonton, AB

4.4
289 Reviews

17407-111 Avenue Northwest

Edmonton, AB

T5S 0A1

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Showing 289 reviews

January 24, 2017

Another great buying experience! The sales team at Mercedes Benz West provided impeccable hospitality and customer service! As a returning customer, they remember you and greet you l More

by Sknight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Sunny Kan, Craig Royer, Roland (Rollie) Poon, Evan Magill-Schalko, Chris Phan, Greg Lewis
Jan 27, 2017 -

Mercedes-Benz Edmonton West responded

Thank you for sharing your review for Chris, Sonny, Craig, Jason, Evan and Rollie! We are so happy to hear they made the buying experience extremely pleasant, genuine and entertaining. We are glad to hear you and your husband will always be a dedicated Mercedes West customers, we look forward to seeing you again!

January 20, 2017

Excellent Service I had really excellent experience with Andy who is nice and patient. I feel really comfortable talking with him. I will recommend my friends come to t More

by Janeee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, Greg Lewis, Andy Lin Sun
Jan 24, 2017 -

Mercedes-Benz Edmonton West responded

Thank you for sharing your great review with us! We are glad you had a good experience with Andy and he made you feel comfortable purchasing here. We appreciate the recommendation and look forward to seeing you again.

January 19, 2017

Best experience for purchasing a vehicle From the moment I walked into the dealership and met Dharum Taylor until the time I drove away a few days later, I received amazing personal service. More

by Barb M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hill and Billy, and Craig, Dharam Taylor
Jan 20, 2017 -

Mercedes-Benz Edmonton West responded

Thank you Barb for sharing your fantastic review with us and Dharam Taylor! We know he will appreciate all the kind things you've shared about your experience with him. Glad to hear he treated you so well and assisted in every way he could. We look forward to seeing you again in the future!

January 19, 2017

appreciate for all high efficient service Andy is so experienced to the car we chose. High efficent team work and excellent after sales service impressed me. I totall believe the service offe More

by Jingjing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Lin Sun
Jan 20, 2017 -

Mercedes-Benz Edmonton West responded

Thank you for sharing your review with us and Andy!

January 19, 2017

Great experience I've dealt with many dealerships, and Edmonton West's service is a head by a land slide. Not only were the sales team professional and helpful. The fi More

by Jay H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Goodman, Minh-Thu Lam, Bryan McEvoy, Kathy Lam
Jan 20, 2017 -

Mercedes-Benz Edmonton West responded

Thank you for sharing your great review with us and our team. We appreciate your great comments. Look forward to seeing you again in the future!

January 14, 2017

Edmonton West Mercedes Everyone is very helpful, efficient and concerned that I am looked after well. The building is clean and attractive and the cafe is a very nice touch More

by NGW
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The gentlemen who drive me to and from the dealership are extremely nice. Five stars!, Dharam Taylor, Kathy Lam
Jan 16, 2017 -

Mercedes-Benz Edmonton West responded

It has always been a pleasure assisting you and we appreciate your continued patronage! Thank you for sharing your review with us. We look forward to seeing you again soon. We will make sure to share your review with our team!

January 13, 2017

Very friendly and comfortable with deal with My wife and I recently bought a pre-owned vehicle from Mercedes-Benz Edmonton West and were extremely happy with the customer service provided by Chri More

by Jimmy27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunny Kan, Chris Phan, Faye Tunke
Jan 16, 2017 -

Mercedes-Benz Edmonton West responded

Thank you for sharing your fantastic review and recommendation with us and Chris Phan! We will make sure to share your review with him and our team. Our team strives to provide a no pressure, comfortable environment and it's great to hear they've doing just that. We look forward to seeing you again in the future!

January 11, 2017

awesome and excellent service from Mr. Rollie Poon I picked up my new 2007 Mercedes-Benz S Class recently from Mr. Rollie Poon, Sales Associate at West Edmonton Mercedes-Benz dealership. Rollie was a p More

by John B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland (Rollie) Poon
Jan 13, 2017 -

Mercedes-Benz Edmonton West responded

Thank you for sharing your great review with us! We are pleased to hear you had an awesome and excellent experience with Rollie when purchasing your new S550. We hope you enjoy your new ride!

January 10, 2017

Star Certified Purchase This is the second purchase of a Vehicle from the Edmonton West dealership. We purchased a new vehicle in 2006 and had such good service we decided wh More

by Happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Royer, Chris Phan
Jan 11, 2017 -

Mercedes-Benz Edmonton West responded

It was a pleasure to have you back and continue providing you with good service! Thank you for sharing your review with us. It's great to hear Chris was able to answer your questions and find a solution to your issue. We appreciate the recommendation and look forward to seeing you again soon.

January 09, 2017

Mercedes Benz Edmonton West Rocks!!! We have been dealing with Rollie for 5 years and he is fantastic. We are very happy with our recent purchase, Rollie is very informative and we love More

by hollyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland (Rollie) Poon, Evan Magill-Schalko, Faye Tunke
Jan 11, 2017 -

Mercedes-Benz Edmonton West responded

Thank you for your continued patronage. It is always a pleasure assisting you and we know Rollie is too! Thank you for sharing your review with us and Rollie.

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