Menzies Chrysler

I found the experience quite a bit different than I have had at other dealerships and car sales locations and I have bought quite a few cars, including a new one from another dealer less than a year ago. It had at other dealerships and car sales locations and I have bought quite a few cars, including a new one from another dealer less than a year ago. It seemed much more open where they would show you the screen and the costs (no going to the back room to talk to "the guy") which made the experience seem much less "us versus the dealer/sales person". I really enjoyed the session with the back office that walked me through the bill of sale and gave me the option of purchasing the extended warranty and only made me aware of the other things available but no "high pressure" or "scare tactics" the decision was completely up to me and they just showed the prices and what they could do and then let me take the time (alone if wanted) to make the decision. I ultimately choose the extended Chrysler warranty because I have had good experiences in the past and wanted the peace of mind as this vehicle was a previous daily rental. However, I did not take any of the extended rust, paint, stain protections etc. as my past experience with them and what's involved in trying to file a claim makes me quite skeptical of their value. Regardless the way they treated me throughout the whole process was very respectful and not "sales'ish". I just finished my first maintenance service with Menzies and getting an additional key fob with required programming and I was very impressed by the extra effort they made to address a couple additional items I had mentioned I discovered since driving the vehicle off the lot (ie. a rattle in one of the sliding doors, a loose/broken seat control moulding) and they looked after both of them without any additional discussion or charge as part of the overall service. This little bit of extra service detail exceeded my tainted expectations from dealings with other dealerships. Well done and thank you Menzie's. More

Very pleased with the purchase of a vehicle at Menzies Chrysler. All the staff dealt with have been very obliging, pleasant and courteous. Everything went very well in all aspects. In particular, Steve Chrysler. All the staff dealt with have been very obliging, pleasant and courteous. Everything went very well in all aspects. In particular, Steve Quinlan, Sales Consultant was very helpful before, during and after our purchase. We are very pleased with the vehicle we purchased. More

STAY AWAY !!!!!! What a HORRIBLE experience, I came in to buy a used car and was met with Steve who was arrogant and rude. First, he lied and told me that the car was purchased from another dealership an to buy a used car and was met with Steve who was arrogant and rude. First, he lied and told me that the car was purchased from another dealership and assured me it was not a former rental. After a test drive I (always) look in the glove department and found registration from Enterprise rental company. When I brought the paper in for him to see, his response was, "ya ok, no big deal i'm not trying to hide anything". After an hour of being there I still made a decent offer on the car. He took the offer to discuss with management and came back after 25 minutes to tell me that the price is the price and they will not negotiate. Why have me wait 25 minutes to come back and say the price is firm.??? He then rudely ushered me out the door. Didn't try to sell me on another vehicle, didn't call me to followup and try to close a deal. But hey aside from Steve being rude, I still wanted the car. So I called back 2 days later and spoke with Ajeet and told him that "without prejudice" i'd rather work with him. He assured me that he would take care of me and we set-up an appointment. Well, not 2 minutes later my phone rings and its Steve. He was over the top rude to me and couldn't believe that I wanted to work with his other sales rep, then told me that the car was SOLD..... Then he hung up on me!!! No joke!! I wasn't going to let that arrogant salesrep hang up on me so I called him back and asked why he hung up. He said the conversation was done. So I gave him some choice words and he hung up on me again. I WOULD NEVER RECOMMEND THIS DEALER. The customer service SUCKS, and by reading other reviews on here I know I'm not the only one who went through this type of experience. They dont care about you.......... STAY AWAY !!!!!!!!!!!!!!!!!!! Check their BBB rating. Its an "F". To many complaints with this dealership. Take my advise and move on. More

The internet has made bargining almost a thing of the past. You can shop all over the country for the best price from your home. What makes the experience pleasurable is the customer service. My sales re past. You can shop all over the country for the best price from your home. What makes the experience pleasurable is the customer service. My sales rep Ajeet, was friendly, knowledgable and a pleasure to deal with. When asked to better the delivery time of my vehicle, they went to great extent to provide it to me asap. They even gave me a Grand Cherokee Limited for the weekend to lessen the impact of being without my vehicle. This is my 3rd truck bought from Ajeet at Menzies and I plan to buy my 4th here as well. Any service done has been quick and to my satisfaction. Overall, my experiences with Menzies Chrysler has been very good and my friends are now using this dealship. More

The experience was extremely professional and thorough. A pleasure. From the documents being prepared to the finance department to the vehicle inspection with the new owner (myself). I was led directly to pleasure. From the documents being prepared to the finance department to the vehicle inspection with the new owner (myself). I was led directly to the service bay and introduced to the service manager and shown the procedures for booking a service appointment. Everyone was friendly, polite and knowledgable in their domain. Thank you for a wonderful vehicle and will definitely look at another vehicle from your dealership in the future. More

I had a great experience purchasing a used vehicle with Menzies Chrysler. As soon as I walked onto the lot I was greeted by a friendly salesman and he then proceeded to show me used vehicles and found me t Menzies Chrysler. As soon as I walked onto the lot I was greeted by a friendly salesman and he then proceeded to show me used vehicles and found me the perfect one for me in my price range. The financial manager was also great with helping me finance the car. I was able to quickly pick up my car and the entire process was quick and painless. More

Wonderful experience start to finish. I am very pleased with my new vehicle and the customer service was great. Steve Quinlan took great care of me and what I was looking to buy. The dealership is very cle with my new vehicle and the customer service was great. Steve Quinlan took great care of me and what I was looking to buy. The dealership is very clean and organized. I felt at ease and left feeling very happy and satisfied with my purchase. I would recommend MENZIE's to anyone looking to purchase a car. Well worth the drive. More

I just recently bought a 2012 chysler 200 from them and was quite happy until not even 2 months in the wipers stop working so we took it in and were told we have to wait 3 to 5 days for the part which is f was quite happy until not even 2 months in the wipers stop working so we took it in and were told we have to wait 3 to 5 days for the part which is fine except we have 3 days of rain coming, so we asked for a rental and were told unless its raining we wont be supplied with one so tell me how are we supposed to go get the rental with it raining and no wipers. Obviously menzies and chrysler dont care about their customers or their well being which is bad when hyundai gave my buddy a rental when he was missing the plastic cover on a bumper let alone a real saftey issue. We will not buy chrysler/ dodge again and btw this is why the autopack was destroyed and why everyone buys foreign now More

This is my second car purchase with Menzies Chrysler. Alex and his team really worked hard to get me the deal I was after. The experience was great overall. The service was efficient, friendly, simple an Alex and his team really worked hard to get me the deal I was after. The experience was great overall. The service was efficient, friendly, simple and effective. I would highly recommend this dealership. I had tried other dealerships before coming to Menzies Chrysler the first time. They're a cut above the rest. More

I want to extend my thanks to Ajheet Ahuja and Alex Nita from Menzies Chrysler. I purchased a new Ram 1500 Laramie Long Horn, on April 20, 2013. Three weeks earlier, my daughter purchased a new Jeep Wrangl from Menzies Chrysler. I purchased a new Ram 1500 Laramie Long Horn, on April 20, 2013. Three weeks earlier, my daughter purchased a new Jeep Wrangler. My other two daughters purchased new Jeep Compasses last summer and fall. This makes a total of 4 new vehicle purchases from my family in the last 9 months. The buying experience at Menzies, is in one word, excellent. You will feel welcome, the minute you walk into the Dealership. The sales experience is quick, efficient and hassle free. There is a strong element of trust I experience dealing with Ajheet and Alex. I'm totally satisfied with these purchases and the many other new car purchases our family made at Menzies over the last decade. I am always extremely happy with the price. The vehicles were perfectly prepared for delivery. Ajheet took his time going over the options and how to use them. All the paperwork, insurance updates, etc, were expertly handled. The warranty options were expertly outlined by Zane Fancy. Their service doesn't end with the sale. The service department at Menzies is excellent. Book an appointment, drop off you vehicle and rest assured, any maintenance is expertly completed, on time, at a fair price. Menzies also offers a convenient pick up and drop off service, to assist their customers. If you want to be treated with dignity and respect and actually discover what it is like to enjoy buying a new car, drop in to Menzies and ask for Ajheet Ahuja. You will be very satisfied. More