McNaught Cadillac Buick GMC

A Big City Dealership with a Small Town Heart I have a lot to say and I need to give the whole story to do it justice. In September 2015, I bought a 2008 Malibu from another dealership, and it I have a lot to say and I need to give the whole story to do it justice. In September 2015, I bought a 2008 Malibu from another dealership, and it was sent over to McNaught for a key and two FOBs. While I was waiting for the car, I asked the Service Manager, Johni if he could help me find the block heater cord. He discovered it was in really bad shape, and ended up testing it and the block heater to find out they were both in need of replacement. I asked him to take it for a ride and tell me if he thought there was anything else wrong with it, and I told him how the dealership I bought it from gave me a hard time about some of the items that were supposed to be fixed. Johni then noticed that there was an exhaust leak that should not have passed the safety. He didn't charge me for his help, which was very kind, given what I had just been through. (I went back to the dealership I bought it from and they had to fix it --- and believe me, they were not nice about it.) In February 2016, I had an accident and my car was written off. I was terrified of going to a dealership after my last experience, but remembered how Johni treated me so I thought, why not try McNaught. So I looked online and saw they had a vehicle I would like, so I booked an appointment with Geoff Banjavich. He was very personable and professional and let me test drive the vehicle I was after. I decided I wanted to buy it, and it was a bit out of my price range, but he brought Claude to meet me and we agreed on a price I could live with for this GM Certified beautiful car. After getting the car home, I noticed a couple of little things that weren't working properly, so I called Geoff and he arranged for me to come in and see Kinga Janiszewska in Service. Kinga was every bit as personable and professional as Geoff. They both immediately addressed my concerns and I feel like I was dealing with small town friends rather than a big city dealership without a heart. I am very glad I went to McNaught Cadillac Buick GMC and would highly recommend the dealership and the service departments to everyone. Thank you so much, McNaught! Shannon Thompson St. James More

happy customers wonderful experience beginning to end! we will highlyrecommend this dealership like it was recommended to us - by brother in law who bought similar ve wonderful experience beginning to end! we will highlyrecommend this dealership like it was recommended to us - by brother in law who bought similar vehicle there. thanks More

no pressure buying experience My purchase of a new 2015 gmc sierra was an extremely easy and friendly buying experience. Rob McNaught was very easy going and I felt confident that My purchase of a new 2015 gmc sierra was an extremely easy and friendly buying experience. Rob McNaught was very easy going and I felt confident that he was going to find the perfect truck to suit my needs. Darnell Palma was very friendly and the financing was a very quick and easy process. Thank you very much for all your help and patience with my new vehicle purchase. I love my new GMC truck.. More

Friendly and professional! We are long time customer from McNaught and it is always a pleasure to go. We purchase a new car last month and the experience was fun with no stress We are long time customer from McNaught and it is always a pleasure to go. We purchase a new car last month and the experience was fun with no stress and not pushing for a sale. The staff is very friendly and qualified, they can give you all the information about any car you want. It has been fun and serious at the same time. Leithton Powell is such a nice person and goes out of his way to make you are happy with the stats of the car, the sale and the service after sale. Just amazing, he came and returned my winter tires all cleaned at my house. He might be young but he knows what he is doing. Good job Leighton! More

Purchase new vehicle Both Brian and Alfred took their time and were very helpful in assisting me in making a decision as to which vehicle to purchase. The purchase price Both Brian and Alfred took their time and were very helpful in assisting me in making a decision as to which vehicle to purchase. The purchase price was a very fair. More

Relaxed and easy Very good car buying experience, took the time to listen to our needs and found the perfect vehicle for us, no pressure and very fair price offered fo Very good car buying experience, took the time to listen to our needs and found the perfect vehicle for us, no pressure and very fair price offered for trade-in. More

Looking for a used vehicle Our sales consultant GEOFF BANJAVICH was very knowledgeable and insured we got the best possible trade-in estimate. We appreciate his efforts and high Our sales consultant GEOFF BANJAVICH was very knowledgeable and insured we got the best possible trade-in estimate. We appreciate his efforts and highly recommend GEOFF to anyone considering a vehicle purchase. More

Very professional and friendly A very relaxed atmosphere no pressure whatsoever Leighton's knowledge of the product and willingness to help me understand the features of the truck I A very relaxed atmosphere no pressure whatsoever Leighton's knowledge of the product and willingness to help me understand the features of the truck I bought made this a very pleasant experience. I would recommend this dealership and the gentleman who helped me to anyone I know who's in the market for a new or used car or truck. More

Best Purchasing Experience! As soon as I walked into the Dealership I was welcomed immediately and was asked what I was looking for. Jamie Ybarra took considerations of all my ve As soon as I walked into the Dealership I was welcomed immediately and was asked what I was looking for. Jamie Ybarra took considerations of all my vehicle needs and gave me multiple options. He explained and showed the pros and cons between the vehicles, answered all the questions we had and patiently worked with my grandpa and I help us make the right decision. As soon as we decided on a vehicle he moved quickly to get everything ready for us. Claude and Darnell were quick to assist and take care of my other needs, Claude took my previous vehicle for a drive and came back with a quick and aggressive trade in offer and Darnell took additional steps in finding the best possible interest rates to ensure the proper payments could be reached. As soon as all the paper work was in order Jamie ensure the vehicle was detailed and was filled up and gave an in-depth delivery of the vehicle, explaining all the ins and outs of the features in the SUV and assisting in setting up all my personal options. I would absolutely recommend dealing with these individuals and this dealership if you are looking to purchase a vehicle More

Wunderbar Buying Experience! When I came in to the dealership last week, I was impressed with the organization and cleanliness of the premises. Then I encountered Mr.Joseph Malins When I came in to the dealership last week, I was impressed with the organization and cleanliness of the premises. Then I encountered Mr.Joseph Malinski in Sales. Joseph answered all my questions and brought me together once again with Mr. Gord McNaught Jr., Dealer Principal, Mr. Alfred Wiebe, Sales, Mr. Glen Ambrose, Service, Ms. Kathy Maconnell, Service Department Manager and Mr. Wayne Kohler, Business Manager, as well as Mr. Gord Benson, Manager of the Collision Centre. As I went through the process of purchasing my new 2015 Cadillac ATS, I was struck by how friendly and service-oriented everyone was that I interacted with. The delivery, final inspection and orientation session on the new vehicle was professional, courteous and thorough. Overall, I think that my five star rating above is not adequate to describe the thrill and fulfillment I felt on Saturday as I drove out of the showroom in my new Cadillac. Three cheers for the McNaught team! More