McAlpine Ford Lincoln Sales

They fixed my tire in less than an hour I was visiting my daughter in Aurora and got a flat tire. Jason Wal in quick lane was fantastic and efficient. I also liked the Lincoln waiting area. I was visiting my daughter in Aurora and got a flat tire. Jason Wal in quick lane was fantastic and efficient. I also liked the Lincoln waiting area. More

Best Dealership I've dealt with! I have been purchasing and servicing our vehicles at McAlpine Ford for over 15 years because I know I will get the best deal possible on my new vehicl I have been purchasing and servicing our vehicles at McAlpine Ford for over 15 years because I know I will get the best deal possible on my new vehicle and reliable service that will keep my vehicles running in tip-top shape.My most recent service was for my truck,an intermittent issue,which as you know,can be difficult to figure out. I actually spoke with Mike(the mechanic) personally to describe the symptoms.... within a half-hour, I was on my way and so far, no recurrence of the issue. While I was waiting for my truck, I negotiated with Peter for a deal on new snow tires for my wife's car. More

Have been purchasing Ford's for almost 25 years from Andy. Besides myself, I have had my Father purchase a vehicle, as well as my son and daughter. And always recommend having the service completed by McAlpine Besides myself, I have had my Father purchase a vehicle, as well as my son and daughter. And always recommend having the service completed by McAlpine. More

Purchase or Service - both are excellent To date my wife and I have purchased 4 vehicles from Andy and have had nothing but excellent buying experiences. Along with that, every other involve To date my wife and I have purchased 4 vehicles from Andy and have had nothing but excellent buying experiences. Along with that, every other involvement with the Dealership has been positive. From Jason in Fastlane to the folks at Service, everyone is helpful and a pleasure to deal with. Would recommend McAlpine in a heartbeat. More

3rd New Vehicle from McAlpine Ford We are not shoppers and Andy understands how we like to purchase a new car. He ensure the experience matches the needs. We had an excellent experienc We are not shoppers and Andy understands how we like to purchase a new car. He ensure the experience matches the needs. We had an excellent experience with Andy and all the staff at McAlpiine and we will continue to purchase and service our Fords from McAlpine. More

Ordered My new MKT I am NOT an employee of this dealership Andy as usual was a pleasure to deal with I have bought several from McA always been a good experience.and the service dept run by Mgr Peter . helps Andy as usual was a pleasure to deal with I have bought several from McA always been a good experience.and the service dept run by Mgr Peter . helps bring me back Great service Mgr.Thanks and keep up the good work. THE SHOPPING EXPERIENCE IS ALWAYS GOOD FROM RECEPTIONIST TO OWNER . More

Outstanding Service I moved to the area about a year ago so I was looking for a dealership to assume the maintenance on my Lincoln MKZ. I tried a few dealerships but now I moved to the area about a year ago so I was looking for a dealership to assume the maintenance on my Lincoln MKZ. I tried a few dealerships but now I strictly use McAlpine because Nick does exactly what he says he is going to do. There are 2 Ford dealerships closer to me but I go to McAlpine because Nick and the McAlpine team take care of my car like it was their own. No unnecessary waiting and every detail is taken care of. More

Efficient, responsible and friendly customer service I recently purchased a gently used car from McAlpine and have been treated very well by sales, service and reception staff. There have a been a couple I recently purchased a gently used car from McAlpine and have been treated very well by sales, service and reception staff. There have a been a couple of small problems with the car that have been dealt with in a timely fashion and the staff have made sure I wasn't inconvenienced at all. I appreciate the dedication to their product and to excellent customer service and would recommend anyone give the dealership the opportunity to assist them. I will return for my car's regular maintenance and have total confidence in the service department. More

If you're a man, you're treated royally. Woman? Forget it! I went in recently to get an oil change done. Close to home, so figured I would go. Got there at 1:30. I was told it would be one hour or even longer. I went in recently to get an oil change done. Close to home, so figured I would go. Got there at 1:30. I was told it would be one hour or even longer. A guy came in at 2 for an oil change and was out in 15 min, while I STILL waited. When I asked why it took so long, Jason told me that some cars take longer to do oil changes on. Total xxxxxxxx answer. Just cus I'm a woman, they think I'm stupid and don't know anything. I should have been done before anyone after me came in for the same job. NEVER GOING BACK THERE AGAIN. More

Avoid at all costs! Do NOT... i repeat DO NOT buy ANYTHING at this dealership. McAlpine ford is the closest Ford dealer to my house, so I decided to go in and get a price Do NOT... i repeat DO NOT buy ANYTHING at this dealership. McAlpine ford is the closest Ford dealer to my house, so I decided to go in and get a price for a new mustang. They refused to offer 1 dollar below MSRP unless I was willing to buy that day. I told them I was shopping around and had prices from other dealers. Then they rudely said that they wont give me a price, because then I would take it to the next dealer as a baseline. I told them I wouldn't, yet they refused to give me a price. The manager, Randy Winstone, had the nerve to tell me to get the best price elsewhere, and come back. He said they will match it... MATCH IT. Not beat, MATCH. Why would I bust my xxx getting a good price, and give the money to these xxxxxxxx. The main problem was the sales manager, Randy Winstone, which is why I wont name the sales people in this review. The next week, I drove 2 hours to a good dealership out west and bought my mustang in under an hour. Great price, great service, no xxxxxxxx. Within a week of owning my mustang, I noticed an issue (covered under warranty). I took it into the service department at McAlpine ford. I spoke with Jason Waugh, manager of the quick lane. At first they seemed to have time, but then they asked where I bought the car. Once they found out that it was at a different dealership, they rudely told me to "take it there then". I told them that I don't want to drive 2 hours for something covered under warranty. They replied with, "well thats too bad, we are booked up for the month". Such xxxxxxxx. Had I bought the car from them, they would have looked at it. That day I took the car to another nearby ford dealer, and they fixed it no questions asked. This dealership is an absolute joke. Both sales and service suck. I dealt with 3 different people and the store manager was by far the most arrogant person I have ever dealt with in a dealership of any brand. Save your time and money. More