Mazda de Laval
Laval, QC
Filter Reviews by Keyword
By Type
86 Reviews of Mazda de Laval
Excellent service de la part de toute l'équipe. La concession est belle et agréable incluant la salle d'attente qui a un meme un comptoir pour travailler avec de quoi brancher téléphone et laptop. La concession est belle et agréable incluant la salle d'attente qui a un meme un comptoir pour travailler avec de quoi brancher téléphone et laptop. Je vous recommande de les essayer ! More
Great service , these guys have been in service for a long time and it shows As they understand the importance of offering great « customer service » Do not take my word for it!! Go yourself and long time and it shows As they understand the importance of offering great « customer service » Do not take my word for it!! Go yourself and see and feel . Sincerely Pierre More
Excellent service, they changed my car 4 months before the end of my lease. Francis was able to find my CX5 gt with the right color in less than 2 days, others dealers doesnt have in stock and cannot gave the end of my lease. Francis was able to find my CX5 gt with the right color in less than 2 days, others dealers doesnt have in stock and cannot gave a delivery estimation.... More
I purchased my used véhicule, a Mazda CX-9 2016 with only 42000km on it 2 months ago and because of the Covid I could only use it for 1200km. One of the tires at the front at the vehicule has a crack in it a 42000km on it 2 months ago and because of the Covid I could only use it for 1200km. One of the tires at the front at the vehicule has a crack in it and it bubble and since it is dangerous it has to be changed. I called the dealer to ask it for a replacement on the warranty ( 6 months and 10000km ) and I got a known by heart speech from the salesman that it was a *road hazard* and that I am responsible for that and therefore is not covered by the warranty. I asked also and it is written on the contract to install a hitch with the metal bar to attach a trailer to it and when I needed the hitch, the metal bar to attach the trailer was not there. Again got an answer as it doesn’t come with installation of the hitch. I strongly recommend that you make your next vehicule purchase somewhere else because the after sale service is non-existent. More
Great Service Department Had a problem with my snow tires. Their was a lock nut on them, and Mazda Laval never gave me the special key to remove the lock nut, therefore I was Had a problem with my snow tires. Their was a lock nut on them, and Mazda Laval never gave me the special key to remove the lock nut, therefore I was unable to change my snow tires. After speaking with the manager "Patrick" without hesitation he quickly solved my problem. Mazda Laval has a Great Service department! stay healthy, Joseph More
Great Service Thanks to SIMON answered my questions good service very sasifed took time to show me & EXPLAIN what I asked him regarding my concerns excellent servic Thanks to SIMON answered my questions good service very sasifed took time to show me & EXPLAIN what I asked him regarding my concerns excellent service & professional. More
best purchase ever Need to replaced my defective jeep, 45 min after : best deal done. All done in one time, test drive, deal and finnally credit application. Got my c Need to replaced my defective jeep, 45 min after : best deal done. All done in one time, test drive, deal and finnally credit application. Got my car in 2 days Thanks to Francis. More
Great service and advice I was very happy that I ended up at mazda de laval. I did a few other dealers and I felt that I was getting some sales preasure and not proper advice. I was very happy that I ended up at mazda de laval. I did a few other dealers and I felt that I was getting some sales preasure and not proper advice. As soons as I walked into mazda de laval I was greeded by a very nice gentlemen who took his time to understand my needs and gave me a good recomandation More