Markville Toyota

Amazing service This dealership has amazing service. The sales people are incredible especially Terry Zhou. I got a new car last week and I love it a lot. Thanks to T This dealership has amazing service. The sales people are incredible especially Terry Zhou. I got a new car last week and I love it a lot. Thanks to Terry he made everything super easy. I totally recommend looking for salesman Terry Zhou to anyone who’s looking to purchase a car from this dealership. He is a fantastic guy, super nice and super easy to talk too. I had a great experience. Thanks to Terry Zhou! More

Emission Test Cash Grab I went to this dealership to complete a free emissions test on my vehicle. After driving the car under 10 meters, the technician told me that he could I went to this dealership to complete a free emissions test on my vehicle. After driving the car under 10 meters, the technician told me that he could hear a leak and I would fail the emissions test if I did not get it checked out. The cost of getting it checked out was $200 and if there was a problem it would cost another $250-$500+ for repairs. I left the service center and went to another service center who conducted the test and my car passed with no issues. My advise is if they try to up sell you by claiming they can hear or see some issue take it to someone else, they are just trying to screw you. More

Service incomplete Poor service and treatment by Markville Toyota Service Department. Poor communication and follow-up. Will not be returning for any future service from Poor service and treatment by Markville Toyota Service Department. Poor communication and follow-up. Will not be returning for any future service from this dealership. Will have to drive further to Richmond Hill Toyota but will do it. More

Good service Very good service. And I recommend the dealer Jeanny Ngan. She is pretty nice and friendly. I am very happy to get car from her. Very good service. And I recommend the dealer Jeanny Ngan. She is pretty nice and friendly. I am very happy to get car from her. More

Go anywhere else After booking an appointment online thru auto trader, I was contacted by the dealership by phone. I had specifically asked for no calls. I went for After booking an appointment online thru auto trader, I was contacted by the dealership by phone. I had specifically asked for no calls. I went for my appointment & was partnered with Alex who was also assisting another customer. Alex brought me to his office, I was left unattended for several minutes. When I went on my test drive Alex was on his personal phone for most of my drive. The salespeople are pushy, over booked, they are not there for you. I mad an offer on the vehicle & was made to speak with 3 different people--Alex had to keep going back & forth- he was on his phone, made me speak with people by phone, ect. It was really uncomfortable!!!! I was trapped in a small office with a man who came in to badger me on the offer----AWFUL FEELING FOR A WOMAN BY HERSELF!!!! GO ANYWHERE ELSE---I left & went to my next appointment & bought my vehicle at Richmond Hill Toyota, where I was treated with respect! More

Worst Service ever Bought a demo camry hybrid with 18K on it. From the first month, I had issues with the car. There were issues with shocks, tires, rattling noise from Bought a demo camry hybrid with 18K on it. From the first month, I had issues with the car. There were issues with shocks, tires, rattling noise from the dash, filters, seat, etc. Plus they do not cover any of these in the warranty. I am already out 5K on the car and still not happy with the performance. I would never recommend this car or dealership to anyone. These guys do not have ETHICS. You are better off going to the local garage. More

Didn't want to warranty the car. Went into Markville Toyota this morning to get my car checked as a weird noise was coming from the transmission/clutch. They took my car out for a tes Went into Markville Toyota this morning to get my car checked as a weird noise was coming from the transmission/clutch. They took my car out for a test drive and told me to wait, after an hour and a half of waiting they said they hear the noise but can not do the warranty because of modification. (My powertrain is stock) I only have coilovers on my car. They ADVISED me to go to another dealership as they will be able to do it for me? Isn't warranty offered from all dealerships? Well I went to another dealership right after, and they said no report was even made for my car on the Toyota history. Stay away from this dealership.. More

Non Professional Sales Agent and Bad Customer Service I am very disappointed with the service i revived from Toyota Markville. There sales people are totally non professional. They make a deal with you an I am very disappointed with the service i revived from Toyota Markville. There sales people are totally non professional. They make a deal with you and sell the vehicle to someone else just to extra money and even don't get bothered to let you know and when you ask him they make so many excuses. The image i have for Toyota in my mind is the name of trust and quality of service, but after this type of service i received i said there is no difference between street car dealer ship and the Toyota. So non-professional sales agent , unreliable, and bad customer service. is a name of Markville Toyota. More

Great service from Coco Li and Andrew Lam I recently purchased a pre-owned (non-Toyota) vehicle from Markville Toyota and had the pleasure of working with Product Advisor Coco Li and Finance A I recently purchased a pre-owned (non-Toyota) vehicle from Markville Toyota and had the pleasure of working with Product Advisor Coco Li and Finance Advisor Andrew Lam. Very professional and efficient service and kept me informed every step of the way. I felt as though my business was appreciated and not pressured in the least, even though I purchased a pre-owned non-Toyota vehicle. Will definitely deal with this dealership again in the future. More

Scammers! Service is a scam! Serviced my 2002 Highlander back when it was 2 years old with them. Serviced it there till the warranty was over; then they tell me Service is a scam! Serviced my 2002 Highlander back when it was 2 years old with them. Serviced it there till the warranty was over; then they tell me my steering-rack was leaking and would cost $1500 to fix. Checked with 2 other dealerships and it was fine. Took my car to an ex certified mechanic and found out that all or most of the service I had ever paid for was not done according to Toyota recommendations. Had to change calipers, sliding pins, flush the engine oil etc. Only 100,000 km and markville Toyota dealer serviced at point, without missing a service. The car ran better after fixing it privately elsewhere than it did when they serviced it. My car eventually did 320,000km and I never had to change the steering-rack. Also recalled a lady who's highlander they scratched in the service bay and then they denied it. I now have a 4runnner trail from another dealership and I will never let these clowns touch my 4runner. Be warned!!! More