Markville Ford Lincoln

Looked good from far.... but far from good! I am not local to the dealership so I worked out a price prior to travelling in for a test drive. Price was worked out based on the car being in immac I am not local to the dealership so I worked out a price prior to travelling in for a test drive. Price was worked out based on the car being in immaculate condition. Took a couple hours off work and traveled in. The car was in poor shape to say the least. 3 rims had curb damage. Rear valance was cracked and not mounted to the vehicle properly. Large hole in inner fender liner when the tire made hard contact and ripped out the clips that keep it in place. After I pointed out all the obvious issues with the vehicle the salesman said sorry to have wasted your time and that he was not aware the vehicle was damaged. One would think you would look over the car before you tell a perspective customer its immaculate. I was not even offered to speak to the general manager who was on-site, a glass of water or to take a seat and discuss. Basically walked to the door and again the sales man said, hey man really sorry, cheers. I spoke with the Principle owner who agreed this is not how customers should be treated. We spoke about refinishing the rims and I was asked to make an offer with the vehicle reconditioning that will take place in mind. Keep in mind the previous owner modified this vehicle (poorly I may add). Gutted the mufflers (no baffles), painted the rear tail lights, added carbon fibre valances (which was damaged and hanging off car) and installed larger aftermarket front brakes. Not sure what else was modified because I never even sat in the car. I made an offer and the principle owner said because it was a fresh lot vehicle (new to the dealership) if it does not sell in a few months and I was still in the market for a vehicle he would entertain the offer. This is when I ended the conversation. I give it 2 stars vs. 1 because next door is a BMW dealership and I had a look at some sexy cars, lol. I must say the car looked good from far.... but far from good! More

Letting me walk out!!! I went into this dealership looking at buying a very high end car!!! I had a trade in that was was worth more than what they offered!! The dealership I went into this dealership looking at buying a very high end car!!! I had a trade in that was was worth more than what they offered!! The dealership was only worried about selling my trade in, rather than selling me a new car off there lot! I have bought a lot of cars in my day and have always been stopped and not allowed to walk out!! This is very disappointing as they advertise that they will beat anyone's price out there and that they care about the customer!! I will now drive out to the west end to find my car at Summit, Erinwood, or Dixie Ford!! I will pay extra just on the principle alone!! Markville Ford should really think about the people that they let walk out! Because if anyone asks me about them and if they are good I will definitely say DO NOT GO THERE!! I actually rate this dealership a ZERO! Default is 1 star... More

Great Experience My past experiences with Ford dealerships had not been stellar. George Bournas went out of his way to deal with ME (not my husband) and to find me th My past experiences with Ford dealerships had not been stellar. George Bournas went out of his way to deal with ME (not my husband) and to find me the car I wanted. George was not pushy in any way and listened to what my requirements were, and he met them. I would most certainly recommend this dealership and would go back to them for another car without hesitation. This really was a great buyer experience. More

Great sales and service experience My sales rep Darren and the service rep Shane were fantastic. They made both the purchase experience of my first Raptor, and the first service of the My sales rep Darren and the service rep Shane were fantastic. They made both the purchase experience of my first Raptor, and the first service of the truck amazing. Kudos to Shane for meeting me in the service drive and greeting me by name, nice touch. Also thank you for getting me in and out in a super timely manner. Thank you Darren and Shane, and Sean. More

Great Team Markville ford is a great family owned business ... I have bought multiple vehicles from them and would recommend to anyone ... there prices are aggre Markville ford is a great family owned business ... I have bought multiple vehicles from them and would recommend to anyone ... there prices are aggressive, however worth a premium More

C-Max This dealer is very good service and communication and the price will give you Surprise 😄 I buy the C-Max there will automatically give the governmen This dealer is very good service and communication and the price will give you Surprise 😄 I buy the C-Max there will automatically give the government refund in the contract💰 More

Excellent customer service Markville ford Lincoln was an excellent dealership. The salesman was of great service and very helpful in making sure I got exactly what I wanted. The Markville ford Lincoln was an excellent dealership. The salesman was of great service and very helpful in making sure I got exactly what I wanted. The manager was also great ensuring all my needs were met, making the visit an excellent one. I Would definitely recommend to anyone. More

A Great Organization I commend Sean Riley's organization and staff after recently purchasing a used vehicle from Markville Ford. It was an extensive search. The invento I commend Sean Riley's organization and staff after recently purchasing a used vehicle from Markville Ford. It was an extensive search. The inventory offered many options and was one of the best that I had seen. (not only Ford). The vehicles were well maintained, had low km and were positioned well. Overall a great job with the offering. The environment was also very welcoming and accommodating. My kids enjoyed themselves during the process. Secondly, the individual who assisted me was great to work with. I chose to work with George Bournas who was well informed about the product, listened to my requirements and extremely easy to deal with. I felt it important that I choose who I wanted to work with and not necessarily someone forcing themselves upon me. George made it an enjoyable process and I wouldn’t hesitate to work with him. Tim, Dave and many others were also very friendly. I’ve purchased a few vehicles in my time and can tell you that this experience trumped all those prior. I plan to service my vehicle at the dealership moving forward and intend to make future purchases. I wish Sean and his team continued success, and the best of luck in the future. More

Great dealership! Professional and show appreciation for your business! Take the time to explain everything and answer all your questions. Do what they can to go above Professional and show appreciation for your business! Take the time to explain everything and answer all your questions. Do what they can to go above and beyond to ensure you are happy. More

Great Overall Experience from Talin Our salesperson Talin Awrham was the most patient and honest we've ever had. Combined with the sales manager Tim, we couldn't have asked for a better Our salesperson Talin Awrham was the most patient and honest we've ever had. Combined with the sales manager Tim, we couldn't have asked for a better experience. Thank you very much! More