Markham Honda

Sales Trap and So-Called "Mandatory" Hidden Fees I would like to share my car buying experience at Markham Honda and hopefully the management can look into it and give me a satisfying solution. I I would like to share my car buying experience at Markham Honda and hopefully the management can look into it and give me a satisfying solution. I bought a certified pre-owned Accord last week and was asked to pay $895 for "dealership admin" which I later found out to be unreasonably high comparing with what most other dealerships would charge their customers. In addition, my financing contract automatically included an approximately $1000 "credit insurance for disability and life" in the total loan amount and the finance manager did not even disclose this insurance to me at the time of my loan application. At the time of signing the contract, the manager made it sound like the insurance is mandatory for getting the loan approved which now I found out to be totally wrong: lenders should never use the purchase of a credit insurance as a requirement for securing the loan. Neither of my sales representative and the finance manager even mentioned this automatically added insurance premium until I noticed the difference between the after-tax price of the car and the actual finance amount and pointed it out myself, like it would be a "free win" or an "added bonus" for them if I didn't notice it. As a first time car buyer I don't have a lot of experience dealing with all these sorts of traps and so-called "mandatory" fees. I expect this branch as a major and legitimate dealership in the Markham area would disclose all the details and options and not rip customers off by charging all these hidden and unreasonable fees which they make them sound mandatory to a customer. This makes a very bad image not only for Markham Honda but also the whole Honda Brand. I am very upset and unsatisfied with this experience and I would like to get a proper explanation and solution from Markham Honda and Honda Canada about these matters. I'm also filing a complaint to the Ontario Ministry of Government and Consumer Services about this issue. More

It was okay It was an okay experience. Some good and some bad. Asked if rust check was done, never received an answer. Young lady assisted quickly for m It was an okay experience. Some good and some bad. Asked if rust check was done, never received an answer. Young lady assisted quickly for me making a payment. Overall, they had an above average team. More

Honda Civic is a great car We received excellent service and good price, Civic is a great car and we will introduce my friends to buy if any of them need a new car. We received excellent service and good price, Civic is a great car and we will introduce my friends to buy if any of them need a new car. More

Extremely disappointed in lease agreement I am really upset with this dealer. I put a down payment for a lease on the new CRV with Markham Honda on a date in September 2017 and picked up the c I am really upset with this dealer. I put a down payment for a lease on the new CRV with Markham Honda on a date in September 2017 and picked up the car in October 2017. As I was going over the lease term, it turns out that the car was due 4 years later on the date in September (ultimately making me pay for an extra week of leasing the car since I'm forced to return it a week earlier). I called Honda Canada to see whether this was normal or not, and they confirmed that the end of my lease should be the day I picked up my car (in October). Honda Canada said they would investigate and follow up with Markham Honda. Markham Honda contacted me, by giving me this link to review their service, and completely ignoring my complaint. So here it is: I would not recommend this dealer unless they actually resolve these issues and compensate their customers. More

good price we received good price, good service from Tom. he is great. we also love Honda, because it is a plus great brand. we wish our new car will last at ten we received good price, good service from Tom. he is great. we also love Honda, because it is a plus great brand. we wish our new car will last at ten years without any problem except regular maintenance. More

very low pricing of Trad in cars they priced my car - BMW 530 i - with 50% of its average market value , so I decided not to buy Honda as I don't have time to sale it on my own Ca they priced my car - BMW 530 i - with 50% of its average market value , so I decided not to buy Honda as I don't have time to sale it on my own Car. More

Experience on purchasing a CRV I thoroughly enjoyed the experience I had with Tom. He was helpful and easy to deal with. He arranged to allow me to test drive a EX model the one I I thoroughly enjoyed the experience I had with Tom. He was helpful and easy to deal with. He arranged to allow me to test drive a EX model the one I was thinking of purchasing. He explained the many features available on the EX as compared to the LX. Tom also showed me the features within the CRV. More

Very accommodating and helpful Great service and awsesome people accommodate me perfectly, I would like to say thank you to kurt who never give up to help me to find a bank that can Great service and awsesome people accommodate me perfectly, I would like to say thank you to kurt who never give up to help me to find a bank that can approved me even tho my credit is not as in good situation right now. Thank you Markham dealership i will definetly recommend you to my friends and family members. More

Great experience after dealing with sales There were few hiccups at the beginning but sales manager Robert Iozzo went beyond my expectations to solve small issues I had. it was pleasure to d There were few hiccups at the beginning but sales manager Robert Iozzo went beyond my expectations to solve small issues I had. it was pleasure to deal with him More

Purchasing used vehicle We were not able to find any suitable car for my mother, and had a deadline. We stepped into Markham Honda, and met with Jerad. He was able to narrow We were not able to find any suitable car for my mother, and had a deadline. We stepped into Markham Honda, and met with Jerad. He was able to narrow down the vehicles based off our preferences and found us what we were looking for! Was very friendly and helpful. Thank you! More