
Mark Wilson's Better Used Cars
Guelph, ON
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1,860 Reviews of Mark Wilson's Better Used Cars
Excellent and positive atmosphere first impressions are important. In such a huge enterprise as Wilson's, it would be easy to feel lost. They take care to make one welcome . Wide range first impressions are important. In such a huge enterprise as Wilson's, it would be easy to feel lost. They take care to make one welcome . Wide range of cars. No pressure. Willing to answer questions and be supportive in a sincere way. I recommend Wilson's highly. More
A wonderful experience My experience at wilson's was excellent. From the moment I walked in to the purchase of my new vehicle. I was very happy. I even had a few things that My experience at wilson's was excellent. From the moment I walked in to the purchase of my new vehicle. I was very happy. I even had a few things that weren't exactly right with the vehicle after I drove it off the lot, and the service department was incredible and helped me out to resolve the problems. Thank you Wilson's team!! shout out to Jason and Robin! More
Excellent customer service Everyone was friendly & helpful which made a stressful time run very smoothly. Our salesman, Ryan, helped us find an amazing vehicle that is perfect f Everyone was friendly & helpful which made a stressful time run very smoothly. Our salesman, Ryan, helped us find an amazing vehicle that is perfect for what we need. We have already been recommending Mark Wilson's to family & friends. More
Very nice service I'm happy to drive a nice car despite of my credit challenges. I'm happy also of the servicice given through my buying process. I'm happy to drive a nice car despite of my credit challenges. I'm happy also of the servicice given through my buying process. More
2016 Jeep Patriot My boyfriend and I went in to test drive a Jeep Patriot that we saw online, when we got to Jason he told us that the Grey one was sold but he could of My boyfriend and I went in to test drive a Jeep Patriot that we saw online, when we got to Jason he told us that the Grey one was sold but he could offer the red one. We took it for a test drive and when we got back, the owner backed out of the grey one, He had it ready for us to test drive when we got back! We took it for a test drive and I loved it. My boyfriend noticed a couple dents on it (nothing major), when we were doing the paper work he brought it up to them and they had it all fixed for when i picked up! the staff there is amazing and welcoming to all questions. Great first experience for me, and that is the only place I will go now! More
2015 F150 - Fantastic service and vehicle. I must say dealing with Lisa (Sales) and Sarah (Finance) from Wilson's was a breath of fresh air. The price I got for my trade-in was fair and Lisa w I must say dealing with Lisa (Sales) and Sarah (Finance) from Wilson's was a breath of fresh air. The price I got for my trade-in was fair and Lisa was able to find me the perfect truck. They were patient, honest and non-pushy. I should have gone to Wilson's first. More
Very helpful and professional Good experience and very professional service. They were diligent and helpful with explaining services and prompt with dealing with the sale of our pu Good experience and very professional service. They were diligent and helpful with explaining services and prompt with dealing with the sale of our purchase. Thank you all! More
#1 dealership This is our 2nd vehicle purchased from Wilsons always, Great service! Great people! Reliable vehicles!! We also plan to buy our next vehicle wi This is our 2nd vehicle purchased from Wilsons always, Great service! Great people! Reliable vehicles!! We also plan to buy our next vehicle with wilsons! More
Rick was great - the Journey needed a little more attention We had a great experience dealing with Rick. The transaction was seamless, we felt he understood our needs and gave us everything we needed to make a We had a great experience dealing with Rick. The transaction was seamless, we felt he understood our needs and gave us everything we needed to make an informed decision. We chose a pre-owned 2016 Dodge Journey and ordered the Diamond Kote interior/exterior rust and stain coverage. After being told our car would be ready for pick up on the 20th of July, we were pleasantly surprised when the call came on the afternoon of the 19th saying that our vehicle was ready and could be picked up anytime up until 8 pm. On the 19th we drove the 1.5 hours from our home and got to Mark Wilsons around 6 pm. Again, Rick was great - however, the Dodge Journey was not so much ... We are currently asking ourselves why there is no owner's manual or floor mats in a 2016 limited edition vehicle? We are also left wondering if the interior treatment we paid for, was actually applied. If it was, well that means they sprayed over sticky smudges on the fabric of the front passenger and back seat and over lots of pet hair stuck all over the fabric portion of the backseat pull down. The cupholders in the back were covered inside and out with something sticky, paper garbage was left in the rear pouch of the driver's seat and scuff marks were left on the interior overhead section of the back hatch. A chip out of the paint on the back hatch also left us wondering about the exterior treatment and the less than 1/8 of a tank of gas gave us concern for making it to a gas station. Because the workers who do the cleaning had gone home for the day at the time that we were invited to pick up our new vehicle, Rick took the Journey to the back and cleaned the scuff marks himself, touched up the paint chip, took the vehicle to the closest gas station and paid for $25 worth of gas. We were impressed with Rick. Our dilemma then became what to do about the rest? If we left the Journey for another day, so that the cleaning staff could do the job they should have done in the first place - we would have had another 4.5 hours of driving back and forth from out home. We took our new-to-us dirty vehicle home and cleaned it ourselves. IF your staff DID clean our vehicle, they need more training. This was our first time with Mark Wilsons. We've bought several vehicles from other dealerships in the past. The back room service experience was better elsewhere. However, thanks to Rick, we are pleased with our choice of a Dodge Journey. More
Awesome customer service and great prices! Awesome service and great prices. I would recommend coming here for a used vehicle! I'm not the kind of person to write long reviews so just take my w Awesome service and great prices. I would recommend coming here for a used vehicle! I'm not the kind of person to write long reviews so just take my word for it. More