Mark Wilson's Better Used Cars

Great car. Great price. Great people. I found a car I liked on Autotrader and it pointed me to Mark Wilson's. I fired off an e-mail and was pleasantly surprised when Ryan got back to me a I found a car I liked on Autotrader and it pointed me to Mark Wilson's. I fired off an e-mail and was pleasantly surprised when Ryan got back to me almost instantly. What happened next was a flurry of e-mails during which I had all my questions answered about the car, arranged a time to come in for a test-drive, and even had my financing pre-approved. I'm so impressed they were willing to handle all that over e-mail. The day of the test-drive was equally impressive. The car was impeccably detailed and ready when we arrived, and Ryan let me put the car through its paces while chatting genially. After we were allowed to bring the car to an independent garage for an inspection (no problems!) so we drove back to work the deal. Being a no-haggle dealership, we already knew the price so we could skip the usual "well, let me talk to my manager" rigamarole and we were done in no time. Financing was equally smooth, although I was disappointed to have the otherwise friendly Finance department try to up-sell me nearly $13k worth of extras on a $13k car, and some of the payment calculations were patently misleading. I get its part of the job, but that was a bit ridiculous. Anyway, we finished up and made arrangements to pick up the car next week. Follow up calls and emails were answered quickly and professionally. The pick-up was just as smooth. The car was somehow even cleaner when we arrived, all the minor corrections we agreed to had been taken car of, and it even had a half-tank of gas. Ryan tossed me the keys and off I went with a smile on my face. Great car. Great price. Great people. More

Thank you Very helpful and made buying my first car very easy and work with me till I could find the right person to co sign with me. Thank you for the help Very helpful and made buying my first car very easy and work with me till I could find the right person to co sign with me. Thank you for the help More

Incredible Customer Service I had the pleasure of working with Mike and Shari after a car accident resulted in a total loss. I needed to replace my car and I was dealing with wa I had the pleasure of working with Mike and Shari after a car accident resulted in a total loss. I needed to replace my car and I was dealing with waiting on the insurance company to finalize my deal. Both Mike and Shari showed me kindness and understanding from the minute we spoke. They really helped me feel less stressed in a very intense situation. This is an exceptional dealership with outstanding customer service. I cannot recommend Wilson's enough. This is my 2nd experience and I will be a life long customer! More

Not what it seems Not sure why but was kept in the dark with alot of the approval and rates, nobody told me about maintenance coast and $3100 showed up on bill of sale Not sure why but was kept in the dark with alot of the approval and rates, nobody told me about maintenance coast and $3100 showed up on bill of sale plus had to fight to get new tires which only $250 was payed on Wilson side then leaving dealership I find 3 chips and 1 Crack on windshield....not sure how it passed safety. Now I have to go and get quotes to replace windshield More

Excellent I had great first experience at Wilson’s car dealership. They are very friendly and knowledgeable about their products and services. I would recommend I had great first experience at Wilson’s car dealership. They are very friendly and knowledgeable about their products and services. I would recommend this place for car purchase. More

Excellent experience this was my second vehicle I bought threw Mark Wilsons and I will continue to purchase threw them. Sarah Teles was amazing. I would recommend her and this was my second vehicle I bought threw Mark Wilsons and I will continue to purchase threw them. Sarah Teles was amazing. I would recommend her and will continue to do business with her More

Excellent customer service We have bought a couple vehicle from Mark Wilson all with Ron Harris. We love their fast customer service. We will definitely go back again! We have bought a couple vehicle from Mark Wilson all with Ron Harris. We love their fast customer service. We will definitely go back again! More

First time financing a vehicle was completely stress free! I can't recommend the team at Wilson's enough. I walked in having no idea how to go about buying a car and the staff was so helpful and patient with m I can't recommend the team at Wilson's enough. I walked in having no idea how to go about buying a car and the staff was so helpful and patient with me from my first test drive until I went in to pick up my new car. Everyone is incredibly knowledgeable and all of my questions were answered. Rick helped me make an informed decision when I was torn between a few models. I could not be happier with my new-to-me Volkswagen Golf! More

Good experience Had a good experience Ramsey is a very friendly and knowledgeable guy the whole experience was good I initially told them how much I wanted to spend Had a good experience Ramsey is a very friendly and knowledgeable guy the whole experience was good I initially told them how much I wanted to spend per month in the end it finished up being more but I got the car I wanted and I knew the amount before I signed everything was up front so all in all it was a good snd I got the car I have dreamt of owning since I was 10 years old Thanks Ramsey and staff at Mark Wilson More

Good service I bought my first vehicle last week. Service was excellent. When I picked it up, the battery died within one hour and I had to wait a few days for it I bought my first vehicle last week. Service was excellent. When I picked it up, the battery died within one hour and I had to wait a few days for it to be repaired. Overall, I was very satisfied but this was a concern in the moment. More