Mark Wilson's Better Used Cars
Guelph, ON
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1,879 Reviews of Mark Wilson's Better Used Cars
great experience This is our third purchase from Mark Wilson's. We have always had the opportunity to work with Ron Harris who continues to provide us with professiona This is our third purchase from Mark Wilson's. We have always had the opportunity to work with Ron Harris who continues to provide us with professional service in choosing a used vehicle. The others involved with this purchase were also very helpful and professional. Ron helped us choose the car that it our needs and we are sure that we will be satisfied as we have been the other times he sold us a car. We will most likely return to see Ron at Wilson's whenever we are looking again. Thanks for the great service. More
Great service Just purchased a new (to me) set of wheels from a very nice gentleman- Rod Sider (AKA The Insider Man) he was very informative, responded to my emails Just purchased a new (to me) set of wheels from a very nice gentleman- Rod Sider (AKA The Insider Man) he was very informative, responded to my emails in a timely manner and explained everything carefully and well.. He was not pushy and took his time in getting everything set up for me, and was great to work with. Great personality great person! Thank you Rod. More
recent purchase of pre owned car good selection ,courteous staff. Very efficient office staff and pleasant surroundings car was delivered in pristine condition inside and out..All qu good selection ,courteous staff. Very efficient office staff and pleasant surroundings car was delivered in pristine condition inside and out..All questionsanswered with courtesy and honestly More
Great experience I had a great experience when buying a truck from Mark Wilson better used cars. Friendly knowledgeable staff made it seem easy and simple to get a gre I had a great experience when buying a truck from Mark Wilson better used cars. Friendly knowledgeable staff made it seem easy and simple to get a great vehicle. More
Happy The only thing that you should do is fill the tank no matter what kind of car or truck you buy . Because you don’t want to fill your tank after you pa The only thing that you should do is fill the tank no matter what kind of car or truck you buy . Because you don’t want to fill your tank after you pay thousands for a vehicle.it will make the experience more exciting. Just saying. P.s. when you wax please don’t get the wax on the handles and tunnel cover it really sticks out like a sore thumb .. I love my 2016 Dodge Ram thanks . More
Fast honest effective customer experience Jon Gardiner is great receptionist are professional nice clean atmosphere,although iam a new customer I felt like I visited the dealership before very Jon Gardiner is great receptionist are professional nice clean atmosphere,although iam a new customer I felt like I visited the dealership before very impressed. More
Ron Harris was Amazing Ron Harris was our salesman and he was so friendly. He chit chatted about fishing with my husband, offered to come on a test drive with us - when we d Ron Harris was our salesman and he was so friendly. He chit chatted about fishing with my husband, offered to come on a test drive with us - when we declined he advised us some of the best routes to test out all aspects of the vehicle. When I emailed him after our purchase due to a delay (by a day) in picking up the new car, he compensated us for the hassle! He went above and beyond to ensure everything was in order for us :) I would definitely shop Wilson’s again!! More
Great Experience I have purchased many cars and I have to say this was by far the best experience I’ve ever had. From start to finish they made it an easy process. I have purchased many cars and I have to say this was by far the best experience I’ve ever had. From start to finish they made it an easy process. More
The best experience with a dealership I have always had bad luck with car retailers until i went to Mark Wilson's better used cars. The staff is very polite and professional and always ke I have always had bad luck with car retailers until i went to Mark Wilson's better used cars. The staff is very polite and professional and always keeping the appropriated degree of friendship. They helped me find the right car at the right price and informed me about everything that i needed to know. I am completely satisfied with the service received at Wilson's. More
Unbelievable At the beginning it’s was a great experience. What turned out to be a huge headache as the Service Centre lost the work order. I went back, they didn’ At the beginning it’s was a great experience. What turned out to be a huge headache as the Service Centre lost the work order. I went back, they didn’t complete what was promised. The manager turned around to blame my young child for touching the wet paint. Which the Service Centre sent the Honda our in the rain with wet paint. Nor did the check the tire pressure , the paint job looked like a toddler did. I went back again, this time the visor came off. Once again, Service manager tried to blame me for yanking it to hard. Even tho clip was broken, but blamed me. Between my child and myself for lack of communication on their need and their mess up. Between driving back and forth wasting gas for Wilson’s screw. Not once has any of them offered anything to me for the inconvenience they have put on me. This place cares about the sale not customers. Not a good experience at all! Sadly, the management in that place require training in customer service. Who in the right min blames the customer and child for their screw ups? More












