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Mark Wilson's Better Used Cars

Guelph, ON

4.6
1,863 Reviews

5055 Whitelaw Road

Guelph, ON

N1H 6J4

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1,863 Reviews of Mark Wilson's Better Used Cars

May 02, 2018

Great experience I had a great experience when buying a truck from Mark Wilson better used cars. Friendly knowledgeable staff made it seem easy and simple to get a gre More

by Bluelungs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Weller Holiday
May 03, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars. We hope to see you again.

April 27, 2018

Great Experience I have purchased many cars and I have to say this was by far the best experience I’ve ever had. From start to finish they made it an easy process. More

by lbakerca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stu Jeffery, Chris LaChappelle
Apr 30, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear you enjoyed the car buying experience here at Mark Wilson's. Have you heard about our referral program? Go to www.shopwilsons.com under the Reviews/ Referrals tab for more information!! Thanks again.

April 26, 2018

The best experience with a dealership I have always had bad luck with car retailers until i went to Mark Wilson's better used cars. The staff is very polite and professional and always ke More

by red_hair_1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fonseca, Jeff Botter
Apr 27, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review! We are happy to hear you had a pleasant car buying experience and were able to find a car right for you. We will pass on your message to management . We hope to see you at Mark Wilson's Better Used Cars again! Have you heard about our referral program? Go to www.shopwilsons.com under the Reviews/ Referrals tab for more information!!

April 24, 2018

Unbelievable At the beginning it’s was a great experience. What turned out to be a huge headache as the Service Centre lost the work order. I went back, they didn’ More

by a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Harris, Joe Barber
Apr 24, 2018 -

Mark Wilson's Better Used Cars responded

Hello, We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. We do appreciate hearing how we can improve though. So thank you for allowing our Service Manager to assist you in getting things fixed. Providing a rental unit so that your family is not left without transportation while these items are attended to hopefully helps with the inconvenience. We will always work to improve how we take care of our customers. Thank you for giving us the chance to do so.

April 23, 2018

Excellent service Received excellent service from Ron Harris and everyone at Wilson’s. would recommend this dealership to anyone looking for a great vehicle and a good More

by oldiebear
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Harris, Jeff Botter
Apr 24, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear you were able to find a car of your liking. Have you heard about our referral program? Go to www.shopwilsons.com under the Reviews/ Referrals tab for more information!! Thanks again.

April 20, 2018

Purchase of my 2016 Ford F150 Both my wife and I purchased a vehicle back in 2013 so when it was time for me to purchase a pickup truck I visited the website and they had what I wa More

by smaccallini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shari Macquarrie, Ryan Mercer
Apr 23, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your kind words! We glad to hear you were able to find a a great truck, and our team was able to make the car buying experience, a great experience. Have you heard about our referral program? Go to www.shopwilsons.com under the Reviews/ Referrals tab for more information! The Wilson's team hopes you enjoy your new ride and look forward to having the pleasure of seeing you again!

April 19, 2018

Amazing service Kristy and joe were fantastic! If you want a great service center this is your place. The dealership was great too! Deffinately recommending to friend More

by Jennifer McCollum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Barber, Gus Carayannis, Nicole Hoover, Kristy Hagget
Apr 20, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Car Service Centre. We are happy to hear you received great service during your visit and look forward to your return.

April 12, 2018

Excellent salesman Miguel was very knowledgeable and did not pressure me into a decision and had the things I asked to be fixed on car done. Jocelyn was awesome with hel More

by aidaca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Sider, Shari Macquarrie, miguel juan, Jocelyn Stephan
Apr 12, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear you were able to find a car of your liking! We will pass on your comments to management, Miguel and Jocelyn. Enjoy the 'new' ride and we hope to see you again!

April 12, 2018

Amazing Iam so happy with the work that Sarah has done to put me in the vechile i have always wanted. She is amazing assit to this company... I would recommen More

by Skoobs01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Teles
Apr 13, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for the kind words! We’re so happy your visit at Mark Wilson's Better Used Cars went well and you had an amazing car buying experience. We will pass your lovely message on to management and to Sarah. Have you heard about our referral program? Go to www.shopwilsons.com under the Reviews/ Referrals tab for more information!! We’d love to continue providing great service to awesome customers like you. Thanks again and enjoy the 'new' vehicle.

April 11, 2018

Good experience Initially the purchase of the car went really smoothly, Marko was great to deal with. I felt we were on the same page (none of that old school back an More

by maccokum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marko Velkovski, Jeff Botter
Apr 11, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review! We do apologize for the inconvenience, our team tries their best to accommodate all customers, but it is good to hear that you can look past this and are a happy customer. We are glad to hear that you were able to find a vehicle of your choice. Enjoy the new ride!

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