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Mark Wilson's Better Used Cars

Guelph, ON

4.6
1,863 Reviews

5055 Whitelaw Road

Guelph, ON

N1H 6J4

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1,863 Reviews of Mark Wilson's Better Used Cars

May 08, 2018

Fast and efficient Deal was closed and vehicle delivered in a timely manner. Vehicle was extremely clean. Financing was arraigned that met my criteria. Overall very plea More

by mcalabrese2372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shari Macquarrie
May 09, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review! It is always great to know that our overall car buying experience met your criteria, here at Mark Wilson's Better Used Cars. Have you heard about our referral program? Go to www.shopwilsons.com under the Reviews/ Referrals tab for more information!! Thank you.

May 07, 2018

Wilson’s review When purchasing a new truck, Wilson’s was the first dealership I looked at. When we got there, David had put the truck I wanted to look at on hold whi More

by matbeaumont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Botter, David Miller
May 30, 2018 -

Mark Wilson's Better Used Cars responded

We thank you for your business and do apologize for the behaviour that offended you. We are always trying to improve the customer experience, and the way our team communicates is a very important part of that. We discussed your concerns right away with our salesperson and while we feel that there was a miscommunication, as no offence was intended to you or anyone, we offer our sincere apologies to you and your partner for your experience. We understand that since your delivery your incomplete items have been rectified, and we thank you for giving us the opportunity to do so. We hope you will stay in touch, feel free to reach our Sales Managers at 519-836-2900 with any further questions or concerns. We hope you enjoy your vehicle! Sincerely, The Management Team

May 07, 2018

Amazing customer service The associate i was dealing with was alexa, she was amazing and got me the car i wanted at the price that was right for my budget. Alexa was very prof More

by tim_mccarron27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexa Welsh
May 08, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review! It is always a pleasure to hear that a new customer was impressed with their experience, here at Mark Wilson's Better Used Cars. Have you heard about our referral program? Go to www.shopwilsons.com under the Reviews/ Referrals tab for more information!! Thank you.

May 06, 2018

Recent purchase of first pre-owned vehicle I did not know what to expect when I walked into Wilson’s having never purchased a pre owned vehicle. Rod was very helpful with finding cars that met More

by TAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Sider, Stu Jeffery, Lauren Ackerman
May 07, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review! Rod, Lauren and Stu are amazing members of the Mark Wilson's team. We will pass on your message to management and to the Wilson's team. We hope to see you at Mark Wilson's Better Used Cars again! Have you heard about our referral program? Go to www.shopwilsons.com under the Reviews/ Referrals tab for more information!!

May 05, 2018

great experience This is our third purchase from Mark Wilson's. We have always had the opportunity to work with Ron Harris who continues to provide us with professiona More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Ackerman, the receptionist at the desk (not sure of her name), Ron Harris, Stu Jeffery
May 07, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your kind words, loyalty and review of Mark Wilson's Better Used Cars! It is always a pleasure to hear when a customer is returning for a new vehicle, especially knowing it is the third vehicle. Have you heard about our referral program? Go to www.shopwilsons.com under the Reviews/ Referrals tab for more information!! We’d love to continue providing great service to awesome customers like you. Thanks again and enjoy the 'new' car!

May 04, 2018

recent purchase of pre owned car good selection ,courteous staff. Very efficient office staff and pleasant surroundings car was delivered in pristine condition inside and out..All qu More

by rossmore21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gardiner, Ryan Mercer
May 07, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars . We are happy to hear you received great customer service during your car buying experience and hope to see you again.

May 04, 2018

Great service Just purchased a new (to me) set of wheels from a very nice gentleman- Rod Sider (AKA The Insider Man) he was very informative, responded to my emails More

by Tinytot
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rod Sider
May 07, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your kind words! We glad to hear you were able to find a a great vehicle, and our team was able to make the car buying experience, a great experience. Have you heard about our referral program? Go to www.shopwilsons.com under the Reviews/ Referrals tab for more information! The Wilson's team hopes you enjoy your new ride and look forward to having the pleasure of seeing you again!

May 02, 2018

Ron Harris was Amazing Ron Harris was our salesman and he was so friendly. He chit chatted about fishing with my husband, offered to come on a test drive with us - when we d More

by brittanybuhlman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Harris, Sarah Breese
May 03, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for the kind words! We’re so happy your visit at Mark Wilson's Better Used Cars went well and you had an amazing car buying experience. We will pass your lovely message on to management and to Ron. Have you heard about our referral program? Go to www.shopwilsons.com under the Reviews/ Referrals tab for more information!! We’d love to continue providing great service to awesome customers like you. Thanks again and enjoy the 'new' vehicle.

May 02, 2018

Fast honest effective customer experience Jon Gardiner is great receptionist are professional nice clean atmosphere,although iam a new customer I felt like I visited the dealership before very More

by aldon121989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Gardiner, Jessie Barritt
May 03, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review! It is always a pleasure to hear that a new customer was impressed with their experience, here at Mark Wilson's Better Used Cars. Have you heard about our referral program? Go to www.shopwilsons.com under the Reviews/ Referrals tab for more information!! Thank you.

May 02, 2018

Happy The only thing that you should do is fill the tank no matter what kind of car or truck you buy . Because you don’t want to fill your tank after you pa More

by TLgalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Culling, Rick Knight
May 03, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your comments and for visiting Mark Wilson's Better Used Cars. Sorry for any inconvenience you experienced. We appreciate the comments to allow us to continue to improve our process. We hope to see you again and enjoy the Dodge Ram! :)

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