Mark Wilson's Better Used Cars

5 ROTTEN TOMATOES FOR SERVICE DEPT. I purchased a 2013 Jetta at Wilson's 1 month ago. Within the first 5 days I noticed left hand turn signal not operating. Also passenger door handle on I purchased a 2013 Jetta at Wilson's 1 month ago. Within the first 5 days I noticed left hand turn signal not operating. Also passenger door handle on the exterior very difficult to pull and open the door. Scheduled an appointment to have service look at the two issues. Arrived at the service center. They took the vehicle in, apparently put oil or lubricant on the door handle mechanism( which has had no effect). Told me that they were going to order a signal light to replace the one that wasn't working. Said it would take a few days for it to arrive as they had to order it from the dealer. After a week went by I gave service a call and asked if the part had arrived yet. They said they would look into it and give me a call back. No phone call for 48 hours. I called back again and asked for someone to please give me a call back and let me know the status of the part. Two weeks later still no reply from service. I called the Volkswagen dealer in Guelph and ask them the availability of the signal light that was required and I was told it would be available the next day! I am now just outside my warranty. Which really didn't mean anything in the first place! Buyer beware! The place looks good on the outside but it's kind of rotten on the inside. More

Fabulous service. This company is truly passionate about their customer service. I pleasurable experience and would recommend them unconditionally. And, their selection This company is truly passionate about their customer service. I pleasurable experience and would recommend them unconditionally. And, their selection of vehicles was impressive. To your continued success! More

Relaxing and fair Very professional and courteous dealership. Lots of great options to choose from. All cars very well presented. Free CAR PROOF report online as well. Very professional and courteous dealership. Lots of great options to choose from. All cars very well presented. Free CAR PROOF report online as well. Very fair prices. Great experience. More

Friendly service and no pressure sales. I had a very positive experience dealing with all the staff. I was impressed with the no pressure sales and when the vehicle was ready it was detailed I had a very positive experience dealing with all the staff. I was impressed with the no pressure sales and when the vehicle was ready it was detailed like new! More

Excellent service Our salesperson Ramsey was friendly helpful and not pushy. He gave us keys and let us go on test drive on our own and said take as long as you like. Our salesperson Ramsey was friendly helpful and not pushy. He gave us keys and let us go on test drive on our own and said take as long as you like. More

Excellent Customer Service Staff goes above and beyond to help you find your new vehicle. I highly recommend I love my new to me Kia. Great Job Wilsons!!!! Staff goes above and beyond to help you find your new vehicle. I highly recommend I love my new to me Kia. Great Job Wilsons!!!! More

Friendly, genuine and helpful This was our second purchase and both times we enjoyed the experience. Their staff is friendly from the receptionists greeting when you arrive, offeri This was our second purchase and both times we enjoyed the experience. Their staff is friendly from the receptionists greeting when you arrive, offering you coffee, to the sales staff who show you all the info you need to know before buying. More

Amazing team! The team at Mark Wilson's is absolutely great, they go above and beyond the expectations to provide you with fast service, and they work extremely har The team at Mark Wilson's is absolutely great, they go above and beyond the expectations to provide you with fast service, and they work extremely hard to help you get the best deal! More

Quick and painless Texted Dealership after viewing vehicle on Kijiji, was immediately replied to, many descriptive pictures and Carfax report made for easy comparison sh Texted Dealership after viewing vehicle on Kijiji, was immediately replied to, many descriptive pictures and Carfax report made for easy comparison shopping. Rod and Stu made for an easy transaction. Great truck, great dealership with competitive prices and top dollar trade in value. I saved approximately $5k on my truck, and gained $1k on my trade. It's nice when people appreciate your business and work hard to get it (unlike my local car dealers) Thanks for the great experience. More

Fast and efficient Deal was closed and vehicle delivered in a timely manner. Vehicle was extremely clean. Financing was arraigned that met my criteria. Overall very plea Deal was closed and vehicle delivered in a timely manner. Vehicle was extremely clean. Financing was arraigned that met my criteria. Overall very pleased with the truck. More