
Mark Wilson's Better Used Cars
Guelph, ON
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1,860 Reviews of Mark Wilson's Better Used Cars
No pressure Everyone I dealt with at Wilson’s were very helpful and didn’t try and sell you something I didn’t want Had a very positive experience and have re Everyone I dealt with at Wilson’s were very helpful and didn’t try and sell you something I didn’t want Had a very positive experience and have recommended Mark Wilson’s to others More
Fix arm rest and brakes squeak Best kind of service fast and friendly will keep going back. Even have coffee lol it's a bonus in my book. Thank you mark Wilson's. P.s its Jody not Best kind of service fast and friendly will keep going back. Even have coffee lol it's a bonus in my book. Thank you mark Wilson's. P.s its Jody not Crystal. More
They aim to please First experience with this used car dealership. We weren't committed at the time to upgrading our vehicle, but after looking through the inventory at First experience with this used car dealership. We weren't committed at the time to upgrading our vehicle, but after looking through the inventory at Mark Wilson's we thought we would drop by and take a look. Great selection of vehicles on the lot, so we decided to talk to a sales rep. They set us up with David Miller, and we talked through our situation with him. He was very patient, showing us vehicles on line, on the lot, and sending us for test drives. He was not at all pushy, and more than willing to compare vehicles for us. Surprised myself by buying a vehicle before we left that day. When we picked it up the following Thursday, David again was great. He reviewed all the features of the vehicle and helped us set up some of the techy stuff. He even got a cloth and wiped out a couple of spots the detailing guys missed. Thanks again David. More
Worth the drive Friendly efficient and delivered on commitments...repeat buyer and will likely by my next vehicle here. An amazing website with an incredible selecti Friendly efficient and delivered on commitments...repeat buyer and will likely by my next vehicle here. An amazing website with an incredible selection of almost every make of vehicle made browsing and selection easy. More
Mike Penhale and Stella Roeder were top notch Mike Penhale, Stella Roeder and Scott Wilson were instrumental in making sure our Santa Fe XL was delivered to our satisfaction. Mike was extremely pl Mike Penhale, Stella Roeder and Scott Wilson were instrumental in making sure our Santa Fe XL was delivered to our satisfaction. Mike was extremely pleasant in every way and Stella was awesome. Mark and Scott Wilson has an excellent staff. Something to be proud of. More
Good service. Wilson's has always been friendly and done good work, with both vehicles I purchased there and otherwise. They don't overcharge and give you a quote Wilson's has always been friendly and done good work, with both vehicles I purchased there and otherwise. They don't overcharge and give you a quote before starting work. More
Purchased a Mazda CX-5 This experience has been hands down the most pleasant purchase of a vehicle I have ever bought. Ron Harris was very helpful in my search for a SUV an This experience has been hands down the most pleasant purchase of a vehicle I have ever bought. Ron Harris was very helpful in my search for a SUV and had made the transaction smooth and painless. This is my second car buying experience at this dealership, and I'm pretty sure I'm a customer for life! The overall customer service at Wilson's is second to none. More
Broken promises I emailed Mark Wilson's before I started looking there to make sure there were no extra fees. I was guarenteed they don't do that like other less rep I emailed Mark Wilson's before I started looking there to make sure there were no extra fees. I was guarenteed they don't do that like other less reparable car dealerships. After I found my car there, my salesman knew I was financing and told me there are no fees other than licensing and taxes when I asked. I paid my $500.00 mandatory deposit then I was moved to the finance department. Paper work was done the vehicle would soon be mine. I noticed my numbers were lower than theirs. I asked and was given then run around about interest. I said hold on, I want to take a look at it. They had added a $500.00 administration fee and a $90.00 fee for using a bank to finance. Two times I asked about extra fees and was told "they don't do that". They did! Be aware. Also, I was told the scratches on my truck would be "buffed out". All they did was take a paint pen to the scratches. More
Overall good experience! We struggled a bit to get finances to go through for payment to buy the car without financing it at first and everyone was very accomodating! Once we We struggled a bit to get finances to go through for payment to buy the car without financing it at first and everyone was very accomodating! Once we had the car in our possession there was some issues but it was taken care of very smoothly and very quickly! Everyone I’ve spoken to at this dealer has been very helpful for our situation and hasn’t been pressuring! I’d definitely recommend both sales and service to a friend! More
Pleasant experience I must say I really enjoyed the way I was treated throughout the process...very professional....I was very impressed with the appearance of the dealer I must say I really enjoyed the way I was treated throughout the process...very professional....I was very impressed with the appearance of the dealership, both I side and out....I would not hesitate to refer Wilson's to my friends and family. More