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Mark Wilson's Better Used Cars

Guelph, ON

4.6
1,860 Reviews

5055 Whitelaw Road

Guelph, ON

N1H 6J4

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1,860 Reviews of Mark Wilson's Better Used Cars

September 24, 2018

Detailed Purchased my car with a few dents and now the dents are gone. Bev tried several times to book me in but I could not get to the dealership until Tuesd More

by judyoverland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverlee Boettger
Sep 26, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear Bev was able to work with you to get your situation sorted, we wish you many happy miles in your 'new' vehicle.

September 21, 2018

Professional, no pressure environment Mike ("Anderson") helped us look for the best fit car my son needed with all honesty and professionalism. I didn't feel pressured and was assisted wel More

by Edwin Sorreda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Penhale
Sep 21, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear Mike was able to help your son find the perfect car suited for him. We hope he enjoys his new ride, and hope to see you again soon!

September 20, 2018

Could have more info on body shop location. I came in for a paint/rust inspection . I do have rust spots on my tailgate . They said I would have to go to their body shop . They gave me an addres More

by Christel1233
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Winston Gordon, Joe Barber, Sam Gallucci, Donny Lachance, Dave Earley
Sep 21, 2018 -

Mark Wilson's Better Used Cars responded

Hello, Our team would like to apologize for any inconvenience you may have experienced during your visit to our dealership/service center. Please do not hesitate to give us a call if you are still having problems locating the body shop, our team would be more than happy to provide you with the details. You may contact Donny, Service Manager on 519-836-2900 extension 311. Thank you for your input this will help us in the future for improving processes and communication.

September 17, 2018

Well bought my suv less then a year ago have to have service Well i bought a suv from then and have not had it a year and already having problems and i was supposed to have full coverage but apperently the issue More

by kyle.miller408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Barber, Sam Belanger
September 13, 2018

Helped as best as they could They typically try their best to help without gouging you for services. I bought a warrenty from them when I bought my car that I thought covered ever More

by bmoore32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Lachance
Sep 13, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars Service Center! We are glad you figured out everything. We are also happy to hear our team was able to help you out and explain everything to you. We look forward to seeing you again :)

September 12, 2018

Courteous, and professional We received an accurate estimate, received very friendly service, work was done on time. We were also given recommendations for future work , and were More

by jasongould77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Lachance
Sep 13, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars Service Center! We are happy to hear that you received great service during your visit, while our team worked on your vehicle. We look forward to your return.

September 07, 2018

Will definitely come back in the future The people make you feel welcomed and are very friendly. I had a really good experience and will definitely use them again in the future More

by kandalope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Barber, David Miller, Nicole Hoover
Sep 07, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! It is a pleasure to hear your experience at our dealership went well and look forward to your return.

September 07, 2018

Would go there again Great experience. I like the volume sell model they use. No xx and they are very helpful. Lots of cars. Always accommodating for your situation. More

by Thisguy@12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Clarey, Stu Jeffery
Sep 07, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for the review and visiting Mark Wilson's Better Used Cars! We are happy to hear you had a "great experience" and hope to see you again!

September 07, 2018

Ryst proof review I was pleasantly greeted, by name, signed the paperwork and took a seat. ( tv on, lots to read) In about 15 minutes, my car was out front ready to go More

by brenanddel51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Earley
Sep 07, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! It is a pleasure to hear everything went well and you enjoyed the service. We look forward to your return.

September 06, 2018

Excellently My transmission went and w wilson’s Was bang on in assisting with extended warranty and service to get me back on the road a day before promised More

by larryl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark M, Donny Lachance, Dave Earley
Sep 06, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for you review of Mark Wilson's Better Used Cars Service Center! We are happy to hear that your experience went well, and that we were able to help you out with your situation and get you back on the road.

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