Mark Wilson's Better Used Cars

Good service. Wilson's has always been friendly and done good work, with both vehicles I purchased there and otherwise. They don't overcharge and give you a quote Wilson's has always been friendly and done good work, with both vehicles I purchased there and otherwise. They don't overcharge and give you a quote before starting work. More

Purchased a Mazda CX-5 This experience has been hands down the most pleasant purchase of a vehicle I have ever bought. Ron Harris was very helpful in my search for a SUV an This experience has been hands down the most pleasant purchase of a vehicle I have ever bought. Ron Harris was very helpful in my search for a SUV and had made the transaction smooth and painless. This is my second car buying experience at this dealership, and I'm pretty sure I'm a customer for life! The overall customer service at Wilson's is second to none. More

Broken promises I emailed Mark Wilson's before I started looking there to make sure there were no extra fees. I was guarenteed they don't do that like other less rep I emailed Mark Wilson's before I started looking there to make sure there were no extra fees. I was guarenteed they don't do that like other less reparable car dealerships. After I found my car there, my salesman knew I was financing and told me there are no fees other than licensing and taxes when I asked. I paid my $500.00 mandatory deposit then I was moved to the finance department. Paper work was done the vehicle would soon be mine. I noticed my numbers were lower than theirs. I asked and was given then run around about interest. I said hold on, I want to take a look at it. They had added a $500.00 administration fee and a $90.00 fee for using a bank to finance. Two times I asked about extra fees and was told "they don't do that". They did! Be aware. Also, I was told the scratches on my truck would be "buffed out". All they did was take a paint pen to the scratches. More

Overall good experience! We struggled a bit to get finances to go through for payment to buy the car without financing it at first and everyone was very accomodating! Once we We struggled a bit to get finances to go through for payment to buy the car without financing it at first and everyone was very accomodating! Once we had the car in our possession there was some issues but it was taken care of very smoothly and very quickly! Everyone I’ve spoken to at this dealer has been very helpful for our situation and hasn’t been pressuring! I’d definitely recommend both sales and service to a friend! More

Pleasant experience I must say I really enjoyed the way I was treated throughout the process...very professional....I was very impressed with the appearance of the dealer I must say I really enjoyed the way I was treated throughout the process...very professional....I was very impressed with the appearance of the dealership, both I side and out....I would not hesitate to refer Wilson's to my friends and family. More

sales and service staffs I bought up to 7 vehicles from Wilson’s. the sales staffs has always been there for questions / answers and support name a few Marlo / Neal and Mark M I bought up to 7 vehicles from Wilson’s. the sales staffs has always been there for questions / answers and support name a few Marlo / Neal and Mark M. Service guys are very helpful always great service. More

Easy car shopping experience Easiest car shopping experience. From setting up an appointment to test drive a vehicle, to the day of the delivery. The process was smooth and pai Easiest car shopping experience. From setting up an appointment to test drive a vehicle, to the day of the delivery. The process was smooth and painless from start to finish. Everyone we dealt with; Michael, Stella, and Sue were super friendly and knowledgeable. We'll definitely consider Mark Wilson's for our next car purchase. More

WOOT! WOOT! FAN -FREAKING -TASTIC! Wonderful, knowledgeable, friendly staff; quality cars; great pricing and the whole process was quick and easy. Brand new car FAN -FREAKING -TASTIC! Wonderful, knowledgeable, friendly staff; quality cars; great pricing and the whole process was quick and easy. Brand new car at a great deal that could not be beat by the competition. Joe, my sales rep, was accommodating and has a great sense of humour. Alexa made the whole deal easy, peasy. Will come back here for my next car...in 10 years! <3 More

Very pleasant. Not intimidating. The receptionist was friendly & prompt. The staff are excellent, buying the car was painless. The whole experience was great . Thank you. Very clean & The receptionist was friendly & prompt. The staff are excellent, buying the car was painless. The whole experience was great . Thank you. Very clean & efficient business. More

Excellent Service The staff here are excellent, they inform you while you wait for your car. The only complaint I have is the shuttle service doesn’t travel to Wate The staff here are excellent, they inform you while you wait for your car. The only complaint I have is the shuttle service doesn’t travel to Waterloo. I had to wait until my car was fixed, but like I said above, they informed me as things happened to my car. More