
Mark Wilson's Better Used Cars
Guelph, ON
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1,860 Reviews of Mark Wilson's Better Used Cars
Excellent Friendly Service Excellent sales and customer service, everyone was friendly understanding. Had my vehicle in the shop at appointment time and was back on the road qu Excellent sales and customer service, everyone was friendly understanding. Had my vehicle in the shop at appointment time and was back on the road quickly. More
Incompetence When I bought my car to the service department they had no idea that the vehicle was booked. I was then asked who booked the appointment (how should I When I bought my car to the service department they had no idea that the vehicle was booked. I was then asked who booked the appointment (how should I know), I was then made to feel that this mix up was my fault, to which I clearly explained the situation. After about ten minutes the work order was found and my vehicle was repaired. Never again would I come here for service. More
Snow tires put on plus needed tires balanced and an alignmen Have a package price for seasonal changing of tires if balancing and an alignment is needed. Have single rate for balancing tires; not by per tire pri Have a package price for seasonal changing of tires if balancing and an alignment is needed. Have single rate for balancing tires; not by per tire price. More
Friendly Everyone was very helpful from start to finish. They took care of everything, and gave me a very good deal on a great truck. Sam my salesman was excel Everyone was very helpful from start to finish. They took care of everything, and gave me a very good deal on a great truck. Sam my salesman was excellent and Alexa took care of all the financing. There were no hiccups and the transaction was seamless. More
Fast and friendly service I booked an appointment for a tire change online. I received a reply promptly after. I was able to get my desired appointment. I was greeted with cour I booked an appointment for a tire change online. I received a reply promptly after. I was able to get my desired appointment. I was greeted with courtesy by the service staff. I will definitely recommend. More
Great experience Thank you to the staff for another terrific buying experience. I love my new truck. You made everything so easy without the pushy sales staff. I will Thank you to the staff for another terrific buying experience. I love my new truck. You made everything so easy without the pushy sales staff. I will always come to you for my vehicle purchases. More
Awesome Did a great job repairing my truck. It needed a lot of work and had it done just in time before snow storm and I needed plow snow that night. So I was Did a great job repairing my truck. It needed a lot of work and had it done just in time before snow storm and I needed plow snow that night. So I was very happy More
Awesome The office was clean and well kept. All staff were friendly and quick. All around great first visit. I think I forgot to ask about my 10% off guess it The office was clean and well kept. All staff were friendly and quick. All around great first visit. I think I forgot to ask about my 10% off guess it's not on the computer? Anyway I'll remember next time.Thanks for the winter check and oil change. More
Excellent once you get past the front desk Ryan was attentive and knowledgable with regard to the vehicles we test drove. Stella was amazing and helped get us a great finance deal. Donny took g Ryan was attentive and knowledgable with regard to the vehicles we test drove. Stella was amazing and helped get us a great finance deal. Donny took great care of all of our service requirements without any hitches. Wilson's bank of receptionists is hard to stomach or to get any direction from, and could use training on customer attention. Once you get past them, it is a great place to buy, or have a vehicle serviced. More
Service All work done as per requested and on the timeline promised. i would highly recommend them for yur servicing your vehicle. Do not hesitate to take All work done as per requested and on the timeline promised. i would highly recommend them for yur servicing your vehicle. Do not hesitate to take your vehicle there. More