Mark Wilson's Better Used Cars

Exceptional The entire process from sales to after sales service has been very good. Sam being helpful in closing the sales, Finance department in doing the pape The entire process from sales to after sales service has been very good. Sam being helpful in closing the sales, Finance department in doing the paperwork on time and the service department in fixing couple of issues within the warranty period promptly. Overall I am very happy with the purchase experience which been exceptional and would recommend anyone buying a used car to Wilsons. More

Simply awesome !!! Based on my experience, Mark Wilson sales and service both awesome and utmost professional...very much impressed...My best experience with used cars e Based on my experience, Mark Wilson sales and service both awesome and utmost professional...very much impressed...My best experience with used cars ever in Ontario... More

Fast and easy I went to this dealer with my short list of cars From their website, it only take minutes to get the car ready for viewing and test drive. Vehicle’s h I went to this dealer with my short list of cars From their website, it only take minutes to get the car ready for viewing and test drive. Vehicle’s history are readily available. The overall process is fast and easy!!! More

A great buying experience. My thanks to Rod, Sarah and Lauren for a great buying experience at Wilson's. I will gladly recommend Wilson's Better Used Cars to my friends. My thanks to Rod, Sarah and Lauren for a great buying experience at Wilson's. I will gladly recommend Wilson's Better Used Cars to my friends. More

service department was pleasant and efficent I arrived 1 hour earlier than my appointment, not expecting to be served early. I was quite surprised to be handed my keys 30 minutes after I had arri I arrived 1 hour earlier than my appointment, not expecting to be served early. I was quite surprised to be handed my keys 30 minutes after I had arrived, with the work done. More

Super Helpful We needed a new car in a hurry after an accident. We came to Wilson's because of the huge selection. Our salesperson, Bev, listened to our needs and f We needed a new car in a hurry after an accident. We came to Wilson's because of the huge selection. Our salesperson, Bev, listened to our needs and found us several cars to try. We had pretty much decided on taking the 4th one but when we arrived back, she had found us a 5th one to try that hit more of our features and still was within budget. We loved it. Nicole was super helpful with financing, even working on her day off to ensure everything was right. We are really happy with our new car! Thanks! More

Excellent service Everytime I go into Wilson's I have a great service experience. The sales and service team are amazing! I always recommend my family ans friends check Everytime I go into Wilson's I have a great service experience. The sales and service team are amazing! I always recommend my family ans friends check them out before any other dealership or service centre. More

Worst experience second time around I was looking to trade my vehicle in to get the lowest interest rate. I was wanting a truck but was possible okay maybe a SUV.. nope still not possibl I was looking to trade my vehicle in to get the lowest interest rate. I was wanting a truck but was possible okay maybe a SUV.. nope still not possible but the employee that was working with me said that the other girl that was helping me find a vehicle said she found two one hatchback and the other a big vehicle. I said no right away to both. Then when my hubby came home talked it over with him we decided to go for the hatchback as it would be better for me in the long run as I only have my G2 and the vehicle I had was a big car. Called the girl back and told her ok I will do the hatchback then she decided to tell me that I need a down payment of $3,655 oh I said I don’t know if I can come up with. So I worked it out and say ok. Down Payment was made $3000 that’s all I needed she said. Sign the paperwork Then they wanted more information and then I more for two weeks straight was on the phone with them every day. Headache after headache and stressed out was I. Then I started to get excited finally 4 days left then I can pick up the car. Then on that day I get a text messages saying to come down to marks Wilson’s that they had get news okay. So I come in to find out they got me down from 27% to 9.9 that amazing I said but she said to me that I can’t have that car. .. what! I said I put the down payment on it and signed papers. She says well there was a computer glitch the bank said and I can’t have that car. That there is no value on it for the banks but we have a different vehicle for you a 2018 Kia Forte. I was like seriously. We want you to test drive it and see if you like it at this point I was pissed off at this point I didn’t know what to do it took me an hour to decide in the rain. The car was the same size as the one I freakin had. I asked if there was anything else she said no that she could have my deposit cheque for me tomorrow if I didn’t want the vehicle. So basically I have no choice either keep my 2014 Nissan sonata and pay 27% interest-rate or 2018 Kia Forte and pay 9.9% interest -rate. The next day I found on there 2018 Kia Rio hatchback same price same kilometres Except it was a hatchback so I asked her she said nope no value on it. So you tell me out of all the cars on that lot I can only have 1 seriously!! This is crazy. Well I chooses the lowest interest rate and now I have a car I don’t like what so ever. I’d rather walk. My hubby is using it. So no I won’t come back to Mark Wilson’s and no I will not recommend you guys. It’s supposed to be Exiting experience but it wasn’t it’s been 5 days since I’ve had the car and I still hate it and won’t use it. Saturday was the first time I seen the car in daylight and it’s ugly. More

Great Experience Very easy and highly transparent store to deal with. One of the best car buying experiences I have had, I would recommend my family and friends to vis Very easy and highly transparent store to deal with. One of the best car buying experiences I have had, I would recommend my family and friends to visit this dealer. More

Awsome! The service center is very quick and knowledgable when it comes to any work needed for your vehicle! Would take my vehicle back there for more work! The service center is very quick and knowledgable when it comes to any work needed for your vehicle! Would take my vehicle back there for more work! More