Mark Wilson's Better Used Cars

Highly recomended The car salesman was very helpful, professional and accommodating. I did not feel pressured to buy. Financing manager worked with me to find me the be The car salesman was very helpful, professional and accommodating. I did not feel pressured to buy. Financing manager worked with me to find me the best financing option. My car was in impeccable condition.. I will definitely go back to buy my next car with them. More

Excellent Customer Service and experience We are new to Canada and was looking for a fairly new car because winter was coming and we have a toddler. My first interaction was with Mike. He was We are new to Canada and was looking for a fairly new car because winter was coming and we have a toddler. My first interaction was with Mike. He was very courteous and answered all my queries. He then set up an appointment with Shay who took our employment and financial details to apply for financing. She was very helpful from start to finish. I was then introduced to Jon who helped us search for financing. He was exceptional from start to finish. I commuted from North York to Guelph for first car inspection and he picked me up from the GO station which I found was above and beyond. We explained the financing details and fine prints which I appreciate. On our final car pickup day, Karlee picked my wife, daughter and I from the Go station, she helped us with installing the car seat which I finally figured out and a long hassle. Jon helped us get a complimentary half tank of petrol as we were traveling far. All in all, I would recommend Mark Wilson's dealership to everyone and I would most importantly want to thank Jon Gardiner for all the help with going above and beyond to help us secure our first car in Canada. More

Very helpful and willing to answer all quesiton When I called and left message Joe called me back withing the hour. Very accommodating and got me in ASAP. Everyone was very helpful and knowledgeab When I called and left message Joe called me back withing the hour. Very accommodating and got me in ASAP. Everyone was very helpful and knowledgeable. I will be booing in for my oil changes More

Service update and sales thank you I am so pleased with the my sales person and sales department for handling some issues that had come up on my trip out of country. They are so much ap I am so pleased with the my sales person and sales department for handling some issues that had come up on my trip out of country. They are so much appreciated. Service department was fine. More

Questionable service My experience with Wilson's sales department was great. However, I would not recommend taking your car there for service. After only one visit, the d My experience with Wilson's sales department was great. However, I would not recommend taking your car there for service. After only one visit, the diagnosis was wrong or at least not inclusive of everything that needed to be repaired. The car was returned to me making the same exact noise it made when it went in. I ended up at my regular mechanic who is unfortunately works out of town. In just 2 hours he figured out what the problem was and made the appropriate repair. I did not appreciate having the car returned in the exact same state and incurring the additional expenses the and time lost without a vehicle. I have not taken my car to just any mechanic in 10 over years. I thought after getting the warranty I would give Wilson's Service a chance. The issue was not covered by warranty as I had hoped. After speaking to my mechanic, I learned that these warranties they convince us to buy usually never cover the main things that can go wrong with your car. They are simply a money maker for the dealer. All dealers by warranties at cost and turn around and charge the customer much more just to make you feel better should "something" happen. Unless your engine or transmission goes, you will pay out of pocket for everything else. As they say: "live and learn!" Overall, Wilson has great selection, good car prices, good financing options and good sales staff. I personally will never take my car in for service again. Also if I could do it again I would save my pennies and not get the warranty. (that goes for any used dealer not just Wilson's) More

Exceptional The entire process from sales to after sales service has been very good. Sam being helpful in closing the sales, Finance department in doing the pape The entire process from sales to after sales service has been very good. Sam being helpful in closing the sales, Finance department in doing the paperwork on time and the service department in fixing couple of issues within the warranty period promptly. Overall I am very happy with the purchase experience which been exceptional and would recommend anyone buying a used car to Wilsons. More

Simply awesome !!! Based on my experience, Mark Wilson sales and service both awesome and utmost professional...very much impressed...My best experience with used cars e Based on my experience, Mark Wilson sales and service both awesome and utmost professional...very much impressed...My best experience with used cars ever in Ontario... More

Fast and easy I went to this dealer with my short list of cars From their website, it only take minutes to get the car ready for viewing and test drive. Vehicle’s h I went to this dealer with my short list of cars From their website, it only take minutes to get the car ready for viewing and test drive. Vehicle’s history are readily available. The overall process is fast and easy!!! More

A great buying experience. My thanks to Rod, Sarah and Lauren for a great buying experience at Wilson's. I will gladly recommend Wilson's Better Used Cars to my friends. My thanks to Rod, Sarah and Lauren for a great buying experience at Wilson's. I will gladly recommend Wilson's Better Used Cars to my friends. More

service department was pleasant and efficent I arrived 1 hour earlier than my appointment, not expecting to be served early. I was quite surprised to be handed my keys 30 minutes after I had arri I arrived 1 hour earlier than my appointment, not expecting to be served early. I was quite surprised to be handed my keys 30 minutes after I had arrived, with the work done. More