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Mark Wilson's Better Used Cars

Guelph, ON

4.6
1,860 Reviews

5055 Whitelaw Road

Guelph, ON

N1H 6J4

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1,860 Reviews of Mark Wilson's Better Used Cars

November 13, 2018

the service people was very good and fast no problem i would recommed to any body i will be happy to go back very good More

by newfieontherun1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Lachance, Dave Earley
Nov 14, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear you had a great visit with our service department and hope to see you again.

November 12, 2018

Rude, condescending staff Service was fast which was nice as I couldn't handle the tone the fellow behind the desk took when he was asked a simple question from a non mechanic More

by D. Jones
Recommend Dealer
No
Employees Worked With
Donny Lachance
Nov 15, 2018 -

Mark Wilson's Better Used Cars responded

I'm very sorry to hear about your experience. It's never our intention to come across rudely to our valued customers. I certainly hope you can find a way to allow us another chance to wow you with our exceptional service.

November 12, 2018

Amazing service and people Karl the salesman at Wilson Better Used Cars is amazing and gave me opportunities to try many different vehicles before my buy. I also want to say tha More

by Kookoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Barber, Jaclyn Laquinto, Karl Clarey
Nov 12, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear Karl was able to provide you with a great car buying experience. We hope to have the opportunity of seeing you again.

November 12, 2018

New Car The staff at Mark Wilson's are great,and easy to work with.Ryan Mercer and Iwona Bowman helped me get the car I wanted. Thankyou More

by Kelmag78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iwona Bowman, Ryan Mercer, Kyra Carson
Nov 13, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear you had a great experience with Ryan, Iwona and Kyra. We hope to see you again.

November 09, 2018

ASSUME. From start to finish was an assume experience. Shari was very thorough and very pleasant to deal with and no sales pressure from Karl whatsoever. My n More

by karlc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shari Macquarrie, Dave Gardiner, Neil Plante, Scott Wilson, Lauren Ackerman, Karl Clarey
Nov 15, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear you had a great car buying experience and look forward to you return.

November 07, 2018

Great professional service! Employees are friendly, answer questions and are knowledgeable about multiple makes of cars. Quote for service is accurate and service was completed i More

by tomargaretj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Another Service Rep whose name I don’t know, Donny Lachance
Nov 07, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear that you had a great experience with our service department.

November 06, 2018

Winter Tire change- I was in and out in 20 minutes no issues Everyone was very hospitable - work was done correctly - I don't need to go back. I had coffee and was on my way. The sale of the Jeep to us was a ha More

by the_tru_italian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave at Service reception and Dave mechanic sorry don't know there last names, Stu Jeffery, Karl Clarey
Nov 07, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! It is wonderful to hear that the Wilson's team were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

November 06, 2018

review Great job. Had some oil changes and minor repairs and never had a problem. Moving away or I would still be using them. Many thanks More

by johnston.chris79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Hagget, Donny Lachance, Dave Earley
Nov 07, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear you had a great visit and experience with our service center.

November 05, 2018

Yes, Mark Wilson's Better Used Cars is Absolutely Awesome! We could not ask for better care or service. Our 2 year old Maxima is in incredible condition. A couple of minor issues were taken care of quickly and More

by leaman2607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark M, Sam Belanger, Donny Lachance, Kim Culling, Michael Fonseca
Nov 07, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Michael and Donny. We hope to see you again.

November 05, 2018

Great! Wish you still stored tires Only disappointed you no longer store tires. I was able to find somewhere else, but it’s just a pain lugging them from place to place. Other than that More

by caleigh_fyfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Lachance
Nov 07, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We apologize for this inconvenience but we hope to see you again.

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