
Mark Wilson's Better Used Cars
Guelph, ON
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1,860 Reviews of Mark Wilson's Better Used Cars
Thank you for not being pushy Jim was very understanding, knew we had done our research and did not push us into making a decision we would regret later. We had an intelligent conv Jim was very understanding, knew we had done our research and did not push us into making a decision we would regret later. We had an intelligent conversation and had a chance to weigh our options. Thank you for a very pleasant experience. We are very pleased with our new van. More
Pressure free and enjoyable Sohail Khan (Sunny) made this experience very exciting and pressure free. I would recommend Wilson's to my friends and family. Sunny was very accomada Sohail Khan (Sunny) made this experience very exciting and pressure free. I would recommend Wilson's to my friends and family. Sunny was very accomadating and helpful where and when needed, thank you very much for changing my mind about used car salesman. More
Vehicle sold to someone else after deposit put down. We put down a deposit a vehicle so financing could be secured. After days of no communication, we were told they couldn't get approved through traditi We put down a deposit a vehicle so financing could be secured. After days of no communication, we were told they couldn't get approved through traditional lenders and were looking at other options. After more than a week, we were finally advised they found financing at one of their partner lenders at 13.5 %. We sent all income confirmation to proceed with the purchase only to have Mark Wilson's come back and tell us they sold the car to someone else. We were told this "never happens" and they didn't know what went wrong. When we asked why we were being told that the car was sold to someone else and they weren't approaching the other buyer since we had started the process first, Mark Wilson's refused to answer us. After a month and a half, we still had no resolution and had to call to ask for our deposit to be returned. We went to a Honda dealership after that and had an approval in 1 day at 5.5% More
It was great. I think that it's a very good place to purchase a used car. All the people including the service department were helpful and I am satisfied with my 20 I think that it's a very good place to purchase a used car. All the people including the service department were helpful and I am satisfied with my 2005 Nissan Sentra purchase. Thank you Mark Wilson's better Used Cars dealership. More
Thanks! Both Miguel and Shari at Mark Wilson's were great to deal with - very helpful, very prompt. In all, we were able to purchase a vehicle and arrange fi Both Miguel and Shari at Mark Wilson's were great to deal with - very helpful, very prompt. In all, we were able to purchase a vehicle and arrange financing over two days during a holiday weekend. Thanks for making the decision to buy a new vehicle as painless as possible! More
Easy Car Buying Experience Miguel was friendly and helpful and made the car buying process a simple, painless one. This was our second purchase from Miguel at Mark Wilson's and Miguel was friendly and helpful and made the car buying process a simple, painless one. This was our second purchase from Miguel at Mark Wilson's and we are happy with both the vehicle and the process we went through to get it. More
Great experience We dread buying a car - Marco made it almost enjoyable. No pressure, lots to choose from, lots of test drives - very accommodating, and loved the no We dread buying a car - Marco made it almost enjoyable. No pressure, lots to choose from, lots of test drives - very accommodating, and loved the no haggle policy! Thanks Marco! Didn't enjoy the folks that went through the paper work so much, but did feel that we were in good hands with Marco. The Taits :) More
Thank You! Thank You! Thank You! Buying a new (or should I say new to you) vehicle should be an exciting, enjoyable experience. I knew this would not be the case for me as I had to re Buying a new (or should I say new to you) vehicle should be an exciting, enjoyable experience. I knew this would not be the case for me as I had to replace my beloved Toyota Avalon which was once owned by an uncle I loved dearly. It was also an awesome car. Sadly, the car wasn't even from this millennium so it was time. I likened this to putting the best dog you ever had down on the way to picking up a new puppy. Ron was absolutely fantastic. He was so patient and helped me pick a vehicle I absolutely LOVE. Not only did he help me with the vehicle he also arranged for me to get winter tires at the same time which is not easy task this time of year. My husband will probably be replacing his car in about a year, We have no idea what he will get but, we know where and who we will be buying it from. Thank you Ron. Mellissa was absolutely amazing and helped us tremendously with both the financing and our warranty, When we picked up our new Santa Fe we found out the key fobs didn't work and when I tried to have them programmed discovered they didn't match the vehicle. Not to worry though as the dealership took care of the cost of new fobs. Thanks so much Joe. Even the dealership I got the fobs from was completely impressed and confirmed that this kind of customer service is a rare thing. While it is great when everything goes well it is how a business handles these kinds of xxxx-ups that is a true measure of how good it is. This is one GREAT dealership and I cannot recommend it enough. More
New Purchase Friendly knowledgable staff with no pressure sales tactics. Migual was patient and understood our needs. He enabled us to try several different vehi Friendly knowledgable staff with no pressure sales tactics. Migual was patient and understood our needs. He enabled us to try several different vehicles until we found the right one. Sarah in finance was an absolute delight to work with. Thank you. More
2010 chevy The truck made the dicission easy but guys at wilsons made much easier By not only making me feel more at ease spending more on a vehicle than I was u The truck made the dicission easy but guys at wilsons made much easier By not only making me feel more at ease spending more on a vehicle than I was use to thanks again guys for putting me in a much nicer and more reliable vichle than I've ever owned More