Mark Wilson's Better Used Cars

Exceptional Service! We visited many used dealerships and searched for a vehicle for several months with no luck and felt sceptical about the price and the sales pitch. We We visited many used dealerships and searched for a vehicle for several months with no luck and felt sceptical about the price and the sales pitch. We visited Mark Wilson's expecting the same kind of service but to our surprise, we received exceptional service. We saw a vehicle we liked on-line and made an appointment and to get more information. Right from the beginning we noticed how polite and helpful everyone was. Doug was amazing in his approach; he was professional, straight forward and made us feel relaxed. He was patient and took as much time as we needed to find the right car. We shared what kind of vehicle we were looking for and price range and he found it. While we waited for the SUV to come in, he was available to us for questions and provided updates and was never pushy. The fact that he was not pushy gained our trust. He spoke highly of Mark Wilson and the business and shared from the beginning that the business wanted the customer to be happy. Not only were we happy with the service and our new vehicle, we are delighted. Kim was helpful with completing paperwork and again not pushy with purchasing additional service. The SUV had a few scratches and a small dent which Doug said would be taken care of when we picked it up and it was, except we found another dent and scratches when leaving the lot and Doug made an appointment for us with service for the following week. I took it in and was introduced to Pierce in Auto Service. Pierce was attentive and told me it would be taken care of. I was told the job would take longer than expected and provided with a loaner. I felt like they both really took care of me and the car. When I arrived the next day, the SUV looked brand new, it was was washed and shiny. Our experience was made pleasant by everyone; the receptionist, Kim, Heather and Pierce in service and especially Doug. We will now bring our vehicles to Mark Wilson's for service and will recommend them to friends and family. Thank you Doug for making the experience a positive one. More

Mark wilsons is a great place to buy a car from me and my fiancé just moved to Guelph a year ago and would not go anywhere else!! We have bought 2 cars from there is a great place to buy a car from me and my fiancé just moved to Guelph a year ago and would not go anywhere else!! We have bought 2 cars from there and will continue to buy from there. We had a very pleasant experience once again !! More

Great experience We enjoyed everything about dealing with Mark Wilsons, from the staff to picking up our new to us vehicle! I would recommend them to anyone. We enjoyed everything about dealing with Mark Wilsons, from the staff to picking up our new to us vehicle! I would recommend them to anyone. More

Outstanding customer service. I found Wilson's during a search on the web. I found numerous vehicles I was interested in at this location and price was more than fair. I picked up I found Wilson's during a search on the web. I found numerous vehicles I was interested in at this location and price was more than fair. I picked up a beautiful Buick Enclave that in my opinion was presented in a way that anyone would have enjoyed. Both Karl and Sarah made my buying experience easy and couldn't have picked a better pair to look after my purchase. I would recommend Wilson's to anyone wishing to purchase any vehicle of their dreams; thank you all...:) More

Great Experience I needed something fairly specific for the price range and vehicle specifications I was looking for and was exhausted from trying so many shady and un I needed something fairly specific for the price range and vehicle specifications I was looking for and was exhausted from trying so many shady and unsatisfying lots that I wasn't sure if I would find something I liked and could afford. I wish I had come to Wilson's first! I got everything I wanted and needed for the best value and had amazing customer service! I couldn't be happier with my purchase. More

Fantastic place to deal with! This is the second car we have purchased from Wilson's, we dealt with Winston Gordon and he was fantastic! We then went to see Shari for financing and This is the second car we have purchased from Wilson's, we dealt with Winston Gordon and he was fantastic! We then went to see Shari for financing and she made everything go so smooth with the financing. She was so good that she even took the paperwork home and called us on a Sunday night to tell us everything was finalized and we were the proud owners of the car! We would recommend Wilson's to anyone and we will be back when the time comes. Great dealership, great customer service! A+++++ Gord and Krista Skanes More

excellent service, friendly professional staff I was a little apprehensive about purchasing a car at this point in time. Doug and Liz helped me work through it and offered many choices that were m I was a little apprehensive about purchasing a car at this point in time. Doug and Liz helped me work through it and offered many choices that were more than reasonable. Very patient and professional! More

awesome experience this is the second jeep we have purchased from mark wilsons and would def purchase another vehicle from them. You know you are in good hands when mak this is the second jeep we have purchased from mark wilsons and would def purchase another vehicle from them. You know you are in good hands when making a big purchase such as a vehicle from them. Feel confident that you have gone to the right place to find the vehicle you are looking for! More

Good Experience No one pushed me to purchase a vehicle and everyone was more than patient to help me find the vehicle that was right for me. The money lady was a litt No one pushed me to purchase a vehicle and everyone was more than patient to help me find the vehicle that was right for me. The money lady was a little pushy trying to sell the oil and paint warranty, but that is to be expected I guess. Overall very happy with these guys! More

Excellent fast service I needed a car quickly and I was specifically looking for Honda Civic. Jason and Deenen from wilsons buttoned things up so fast for me. The car was I needed a car quickly and I was specifically looking for Honda Civic. Jason and Deenen from wilsons buttoned things up so fast for me. The car was exactly what I was looking for and the quick service was icing on the cake. Thank you again for setting me up so fast! Amazing! More