
Mark Wilson's Better Used Cars
Guelph, ON
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1,863 Reviews of Mark Wilson's Better Used Cars
Excellent! Well thought out web site. Nice variety of vehicles, competitive pricing, friendly staff. Miguel is a very friendly & thoughtful sales person that pay Well thought out web site. Nice variety of vehicles, competitive pricing, friendly staff. Miguel is a very friendly & thoughtful sales person that pays attention to detail & is very timely in his communication and follow-up. There is a well organized precision sales & administrative process, from start to finish. Miguel even took the time to make an intro to the service department on delivery of my vehicle->total positive client experience for me. Easy for me to make a referral. More
Quality and Simplicity Coming in to Mark Wilsons, Thomas was very professional, friendly and listened to all of my concerns. As I was new to leasing a vehicle he explained Coming in to Mark Wilsons, Thomas was very professional, friendly and listened to all of my concerns. As I was new to leasing a vehicle he explained everything in great detail and insured my questions were answered. I inq about a number of cars on the spot and he was quick to allow me to test drive them and adv that any minor details or requests I had were met (i.e replacement of the cabin air filter, brakes etc). More
Awesome customer service I always dreaded going into car dealerships but coming into Wilson's and dealing with Thomas changed my outlook entirely. No games, no haggling and no I always dreaded going into car dealerships but coming into Wilson's and dealing with Thomas changed my outlook entirely. No games, no haggling and no xx. Thomas is a really honest guy and was able to get me an incredible deal on my trade-in and was very helpful with my test drives. Will recommend to anyone I know who is looking to buy a vehicle. More
Bought new Dodge We heard about Wilson's and decided to check it out. It was a great place with great staff. Doug was very helpful and wanted to find the right car f We heard about Wilson's and decided to check it out. It was a great place with great staff. Doug was very helpful and wanted to find the right car for us, not for him. Sarah was also helpful in explaining the finance side of things. Their prices were competitive. The car had a small problem after we took it home, but they gladly fixed it without asking any questions. It has since worked great. Our experience with Wilson's was great and we recommend if you are in the area to check them out. More
Good cars BUT business office is questionable Great cars for a used cars BUT business office ethics are questionable. I was told they can not finance or sell me a car without GAP insurance ($999) Great cars for a used cars BUT business office ethics are questionable. I was told they can not finance or sell me a car without GAP insurance ($999). Which is not correct, it even says so on certificate of insurance they want you to sign when you buy it. "Acceptance of this GAP certificate of insurance i voluntary and is not required in order for you to obtain credit, does not impact your ability to obtain any particular or more favorable credit terms and has no effect on the terms of the related sale of this vehicle" Buyer beware of their tactics... you can always buy their insurance and cancel it within 30 days with a full refund. Depending on insurance 75$ cancellation fee might be applicable. More
Stay away from them. Although the dealer was agreed to fix a problem that was existed before signing buying agreement, they refused to fix that right after I bought. Although the dealer was agreed to fix a problem that was existed before signing buying agreement, they refused to fix that right after I bought. More
Would definitely recommend I bought my first car with Wilson's and they made the experience enjoyable. I had a pretty clear idea of what I wanted and Sunny helped narrow it down I bought my first car with Wilson's and they made the experience enjoyable. I had a pretty clear idea of what I wanted and Sunny helped narrow it down. He was a great help and answered all of my questions. He was professional and straight forward. My initial contact was with Alexa and she was fantastic! Helped me with all of my questions and was very quick with responses. She also didn't seem bothered by my many first time car buying questions! Liz was definitely a business woman and I can respect that. Very to the point. She helped a lot in securing financing and offered some helpful tips. I will say I felt as though I was more of a bother to her than anything. Still a great experience and I have already recommended Wilson's to friends and family. More
Wouldn't buy anywhere else!! From my first walk in to driving away my new truck, hands down my best experience buying anything. Jim was a great salesman, great sense of humour, ex From my first walk in to driving away my new truck, hands down my best experience buying anything. Jim was a great salesman, great sense of humour, extremely personable and an all round good person. Liz was very helpful and went out of her way to ensure I understood everything. She also took the time to make sure I got what I needed. All the staff were great and friendly, smiles everywhere you looked. Prices were very reasonable and much less than used vehicles from the big dealerships. Outstanding business!! More
Excellent Experience Jim was amazing throughout this whole process. He never pushed me into anything. He listened to what I was looking for and helped me find the perfect Jim was amazing throughout this whole process. He never pushed me into anything. He listened to what I was looking for and helped me find the perfect vehicle. Sarah was also amazing. She answered all my questions and made sure I understood everything. I couldn't have asked for a better experience! More
Thankyou My wife and I greatly appreciated the friendly and prompt service of your dealership. It is easy to see why you have a highly rated business. I want My wife and I greatly appreciated the friendly and prompt service of your dealership. It is easy to see why you have a highly rated business. I want to especially thank Jim Gray and Kim Culling for their professional service. Thankyou again for the great service. Regards Dave n Janinne Stanley More