Mark Wilson's Better Used Cars

A very comfortable and positive experiance! I came in on a Sunday and Meet with Moose Omar. This was the first time I was buying my own car (in the past I just get my dad's used car). He was g I came in on a Sunday and Meet with Moose Omar. This was the first time I was buying my own car (in the past I just get my dad's used car). He was great and very informative, I got there at 10am and didn't leave until 2;15pm. He took the time to help me what car would suit me best by test driving, showing me options and answering my questions. I finally decided on the Ford Edge, and had my parents come down the next day to see it. Unfortunately Moose was not in on the Monday, but Miguel Juan took care of myself and parents and did a great job answering all of their questions and concerns. After that we then met with Stephanie and she was a great help with the payment as well we went with the 4 year warranty. Thank you to everyone my experience with Mark Wilson was exceptional. Kendra Smith More

They make promises to make repairs then do not do them Would avoid this place. I was straight out lied to. After paperwork signed they will not do what was promised. You need to have photos of vehicle and Would avoid this place. I was straight out lied to. After paperwork signed they will not do what was promised. You need to have photos of vehicle and do full inspection before and after service. They are not willing to accept any fault for selling you a defective vehicle. Buyer beware. Just walk away. Plus the fact $398 financing fee no negotiating on price. If you absolutely need to buy from them have a mechanic check vehicle before you sign anything. And mystery dents and scratches appear everytime they have for repair so take photos as they will blame on you. I had vehicle in shop 2 weeks to repair all dents and scratches when I picked up there were 6 areas not polished and new dent in rear bumper. Of course I was told it must have been there before but the argument continues as to why wasn't it fixed then? They charge you full price for a vehicle as if it was in tip top condition. Then argue any repairs even after it was agreed upon. Just walk away. Too many issues to list More

Act of negligence and Over using Legal Capacity It was the second time I bought a car from Willson.I signed the finance mortgage for 5.2%. But I told the lady who works in financing department (sher It was the second time I bought a car from Willson.I signed the finance mortgage for 5.2%. But I told the lady who works in financing department (sherry ) that I can repay it in shorter term. Later that evening she called me and she said she find me a better deal and it's a shorter loan with lower interests. I accepted the offer and she said I can come and sign the papers tomorrow. I trusted her and and signed the papers but after that i found out that the interest rate is higher than my previous one . I contacted her to correct this issue but she said it's not her fault and she reacted very rudely and she is not recalling our previous talks and it's a done deal. I'm very dissapointed because I like this dealership , all other employees are very honest and friendly and I had a great experience with my previous cars. now im thinking about finding a new dealership . It's very disappointing to waste all these hard work due to one employee misinformation and rudeness. More

great experience felt very comfortable making our purchase We just bought our Sonata at Wilson's... Jim was our fantastic salesmen... he made us feel very comfortable, he answered all our questions took his t We just bought our Sonata at Wilson's... Jim was our fantastic salesmen... he made us feel very comfortable, he answered all our questions took his time.. we left very confident that we had made a great decision thanks to Jim's patience, knowledge and guidance... we would highly recommend Jim, great salesman, very personable friendly and cares about his customers....thank you very much We love our car!... More

Amazing service what more can I say! I've had my 2012 Acadia for just over a week and I love it more and more each day! Never thought I'd go to an suv as I've akways driven a truck! My e I've had my 2012 Acadia for just over a week and I love it more and more each day! Never thought I'd go to an suv as I've akways driven a truck! My experience at Mark Wisons was Amazing. We dealt with Mike from sales whom by the way is great! I was Leary when first looking at the Acadia and told Mike I needed to Really think it over. He totally understood. I came back a couples hours later and made a deal! We then met with Kim from the finace department and got underway with paper. A Very smooth transaction on her behalf and VERY THANKFUL for all her help. Best part about this whole experience was the people who work in this wonderful environment. I need to send a HUGE Shout Out to the ladies at the front desk you welcomed me and my family each and every time We entered with a HUGE smile on your faces and a warm hello! my daughter also enjoyed the visit with you, and I thank you on the wonderful complements on how well behaved she was!!! Thank you thank you to an AMAZING group of people here at Wilsons! Cheers More

Efficient & Stress Free! Working with Tom from Wilson's dealership was a pleasure. Very friendly & approachable salesperson. Tom listened very closely to my criteria for selec Working with Tom from Wilson's dealership was a pleasure. Very friendly & approachable salesperson. Tom listened very closely to my criteria for selecting a vehicle, and provided a very focused selection that fit my needs. Tom worked diligently in order to make my car purchasing experience move fast, and smooth. Thank you very much Wilsons & Tom. More

My experience The salesman Mouse Omar went out is way .The vehicle was not on the lot .The day I inquired about vehicle it was 2weeks before it arrived. He sent me The salesman Mouse Omar went out is way .The vehicle was not on the lot .The day I inquired about vehicle it was 2weeks before it arrived. He sent me photos.We texted back and forth .I was the first one to call.I gave him my visa number to put it on hold .There were other people interested but I had first chance and I live 2hours away from dealship to view vehicle. The 2 owners manuals for the diesel pickup where not with vehicle I asked but no one has returned my call and no keys for topper .My cell #1519-350-1232 More

Sunny Was Wonderful!! We have been shopping for an Edge for a couple of months and finally found "the one" thanks to Sunny. We didn't want to pick it up for 3 weeks becaus We have been shopping for an Edge for a couple of months and finally found "the one" thanks to Sunny. We didn't want to pick it up for 3 weeks because we were waiting for the proceeds from our house sale and he arranged for you to hold the vehicle until today.....which was 1 days earlier than we had initially agreed on. Sunny made it happen and in turn made me one happy customer. This is our 2nd purchase from here and we will continue to come back thanks to Sunny. Job well done....he's a keeper! More

Love our Terrain! Buying our new vehicle from Mark Wilson's was the best experience ever. This was a pleasant no hassle purchase from the moment we walked in the door, Buying our new vehicle from Mark Wilson's was the best experience ever. This was a pleasant no hassle purchase from the moment we walked in the door, and were greeted by the friendly reception staff, to picking up our car a few days later. Staff we came in contact with were professional and knowledgeable. Doug was a delight to deal with, and at no time did we feel pressured. Definitely worth the drive to Guelph! More

Over and Above Service/ Competitive Pricing Tom was a pleasure to deal with, being very friendly and accommodating. The vehicle wasn't perfect (at first), as it had just arrived at the dealershi Tom was a pleasure to deal with, being very friendly and accommodating. The vehicle wasn't perfect (at first), as it had just arrived at the dealership, but they made it right. The delivery was right on time and the vehicle looked gorgeous. Thanks Thomas and Mark Wilson's for providing such a pleasurable purchasing experience. More