Mark Wilson's Better Used Cars

Rod was our adorable salesman Rod I just wanted to write you a quick note to thank you for your honesty and dedication while selling me my new car last week. it was my first e Rod I just wanted to write you a quick note to thank you for your honesty and dedication while selling me my new car last week. it was my first experience to buy a car here in Canada and I was very stressed out. But I was so lucky my salesman Rod Sider was a very easygoing , cooperative, patient and caring man. Thank you so much for answering all of my questions honestly, and making that process not as painful as it otherwise could have been. I'm happy with the car I purchased, and I'm not freaking out about the purchase price. That's a pretty ideal situation when it comes to buying a used car, and it's all thanks to you. For sure , I highly recommend you to all my friends and relatives, looking to buy a new cars in the future and I'll be sending them to Wilson Auto Sales, and telling them to ask for Rod. Thanks again. More

Great start, good end. Close to wonderful Upon entering the building the service was wonderful, speedy and caring. There was great communication and understanding for my wants and needs. I tri Upon entering the building the service was wonderful, speedy and caring. There was great communication and understanding for my wants and needs. I tried other dealerships too but ultimately found what I wanted at Wilson's. I only issues arouse at pickup. The employee who finished the paperwork with me couldn't answer a single question I asked but at least asked others for the help I needed. I had an extra feature added last minute to my car which took time but I also know that they had forgotten to put on my winter tires and that also took time. And finally, there was one question I asked that took the 3 hours I waited for my car, to answer. The final sales team member that I worked with was awesome, he knew the answers or could look at the car and give me the answers to all my questions. I left feeling wonderful about my purchase despite some of the bumps. I just wish that that first point of contact on pickup day learned to follow through and give updates on her actions rather than let me sit there without giving me a single update. And the wait was much longer than I anticipated, difficult with a service dog who really needed a play, dinner and some time to herself. Overall though, the dealer was very good and I would recommend it to others. I would just remind them to keep asking their questions until they receive their answers or they may walk away without what they paid for. More

If I knew earlier about Wilson's Last couple of months we were trying to find replacement for our van and it was exhausting. We so Wilson's place on internet and we decided to try the Last couple of months we were trying to find replacement for our van and it was exhausting. We so Wilson's place on internet and we decided to try there. Miguel was chosen to be a person to help us and that was half job done. The other half was to choose best for us. Thank you Miguel for so much patient for customers like us who actually didn't have any idea what they want. You clear our previous thoughts and ideas and leed us to perfect match. And you were right, that Mazda is really great. See you soon for another great adventure, Thank you Shari for help us choosing the best financing and warranty for us. And we want to say hello to Marko who we meet at Wilson's and who is the great guy too. And again, thank you Wilson's for having so great people to work with and great cars to by. More

Most Unexpected I did not expect to be walking out with a car, but sure enough they were able to get me the car I wanted for the price I wanted. I couldn't be more gr I did not expect to be walking out with a car, but sure enough they were able to get me the car I wanted for the price I wanted. I couldn't be more grateful! Every person I dealt with, from the receptionist to the guy who switched my plates were great! More

Great from start to end Very easy and hassle free. Doug was easy to deal with and friendly. No pressure which was great! Kim was great too! Thanks alot! We will be back. Very easy and hassle free. Doug was easy to deal with and friendly. No pressure which was great! Kim was great too! Thanks alot! We will be back. More

A very comfortable and positive experiance! I came in on a Sunday and Meet with Moose Omar. This was the first time I was buying my own car (in the past I just get my dad's used car). He was g I came in on a Sunday and Meet with Moose Omar. This was the first time I was buying my own car (in the past I just get my dad's used car). He was great and very informative, I got there at 10am and didn't leave until 2;15pm. He took the time to help me what car would suit me best by test driving, showing me options and answering my questions. I finally decided on the Ford Edge, and had my parents come down the next day to see it. Unfortunately Moose was not in on the Monday, but Miguel Juan took care of myself and parents and did a great job answering all of their questions and concerns. After that we then met with Stephanie and she was a great help with the payment as well we went with the 4 year warranty. Thank you to everyone my experience with Mark Wilson was exceptional. Kendra Smith More

They make promises to make repairs then do not do them Would avoid this place. I was straight out lied to. After paperwork signed they will not do what was promised. You need to have photos of vehicle and Would avoid this place. I was straight out lied to. After paperwork signed they will not do what was promised. You need to have photos of vehicle and do full inspection before and after service. They are not willing to accept any fault for selling you a defective vehicle. Buyer beware. Just walk away. Plus the fact $398 financing fee no negotiating on price. If you absolutely need to buy from them have a mechanic check vehicle before you sign anything. And mystery dents and scratches appear everytime they have for repair so take photos as they will blame on you. I had vehicle in shop 2 weeks to repair all dents and scratches when I picked up there were 6 areas not polished and new dent in rear bumper. Of course I was told it must have been there before but the argument continues as to why wasn't it fixed then? They charge you full price for a vehicle as if it was in tip top condition. Then argue any repairs even after it was agreed upon. Just walk away. Too many issues to list More

Act of negligence and Over using Legal Capacity It was the second time I bought a car from Willson.I signed the finance mortgage for 5.2%. But I told the lady who works in financing department (sher It was the second time I bought a car from Willson.I signed the finance mortgage for 5.2%. But I told the lady who works in financing department (sherry ) that I can repay it in shorter term. Later that evening she called me and she said she find me a better deal and it's a shorter loan with lower interests. I accepted the offer and she said I can come and sign the papers tomorrow. I trusted her and and signed the papers but after that i found out that the interest rate is higher than my previous one . I contacted her to correct this issue but she said it's not her fault and she reacted very rudely and she is not recalling our previous talks and it's a done deal. I'm very dissapointed because I like this dealership , all other employees are very honest and friendly and I had a great experience with my previous cars. now im thinking about finding a new dealership . It's very disappointing to waste all these hard work due to one employee misinformation and rudeness. More

great experience felt very comfortable making our purchase We just bought our Sonata at Wilson's... Jim was our fantastic salesmen... he made us feel very comfortable, he answered all our questions took his t We just bought our Sonata at Wilson's... Jim was our fantastic salesmen... he made us feel very comfortable, he answered all our questions took his time.. we left very confident that we had made a great decision thanks to Jim's patience, knowledge and guidance... we would highly recommend Jim, great salesman, very personable friendly and cares about his customers....thank you very much We love our car!... More

Amazing service what more can I say! I've had my 2012 Acadia for just over a week and I love it more and more each day! Never thought I'd go to an suv as I've akways driven a truck! My e I've had my 2012 Acadia for just over a week and I love it more and more each day! Never thought I'd go to an suv as I've akways driven a truck! My experience at Mark Wisons was Amazing. We dealt with Mike from sales whom by the way is great! I was Leary when first looking at the Acadia and told Mike I needed to Really think it over. He totally understood. I came back a couples hours later and made a deal! We then met with Kim from the finace department and got underway with paper. A Very smooth transaction on her behalf and VERY THANKFUL for all her help. Best part about this whole experience was the people who work in this wonderful environment. I need to send a HUGE Shout Out to the ladies at the front desk you welcomed me and my family each and every time We entered with a HUGE smile on your faces and a warm hello! my daughter also enjoyed the visit with you, and I thank you on the wonderful complements on how well behaved she was!!! Thank you thank you to an AMAZING group of people here at Wilsons! Cheers More