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Mark Wilson's Better Used Cars

Guelph, ON

4.6
1,860 Reviews

5055 Whitelaw Road

Guelph, ON

N1H 6J4

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1,860 Reviews of Mark Wilson's Better Used Cars

December 10, 2015

Most Unexpected I did not expect to be walking out with a car, but sure enough they were able to get me the car I wanted for the price I wanted. I couldn't be more gr More

by UrNxT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fonseca, Shari Macquarrie
Dec 11, 2015 -

Mark Wilson's Better Used Cars responded

Really happy you had such a positive experience! We appreciate your gratitude, enjoy your new vehicle!

December 09, 2015

Great from start to end Very easy and hassle free. Doug was easy to deal with and friendly. No pressure which was great! Kim was great too! Thanks alot! We will be back. More

by Allisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Pridham, Kim Culling
Dec 09, 2015 -

Mark Wilson's Better Used Cars responded

Thank you, Glad your experience was hassle free and you did not feel pressured. We look forward to working with you again.

December 09, 2015

A very comfortable and positive experiance! I came in on a Sunday and Meet with Moose Omar. This was the first time I was buying my own car (in the past I just get my dad's used car). He was g More

by k_zolnai18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
miguel juan, Mostafa (Moose) Omar, Stephanie Krist
Dec 09, 2015 -

Mark Wilson's Better Used Cars responded

Thanks for the review, glad we were able to be involved with the purchase of your first car and pleased that other staff members were there with assistance when needed. Congratulations and enjoy your Ford Edge!

December 09, 2015

They make promises to make repairs then do not do them Would avoid this place. I was straight out lied to. After paperwork signed they will not do what was promised. You need to have photos of vehicle and More

by cindyb0405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Harris, Shari Macquarrie
Dec 26, 2015 -

Mark Wilson's Better Used Cars responded

We are sorry you felt your concerns were not being addressed in a timely and efficient manner. We have discussed with the staff involved the discontent you experienced as we work hard to ensure all of our customers are satisfied with their purchases. We have confirmed a secondary vehicle was provided for the duration of repairs and a gift card was offered to you for your inconvenience. We understand you are now in possession of your new van and hopefully enjoying it.

December 08, 2015

Act of negligence and Over using Legal Capacity It was the second time I bought a car from Willson.I signed the finance mortgage for 5.2%. But I told the lady who works in financing department (sher More

by Amir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sohail Khan, Shari Macquarrie, miguel juan
Dec 26, 2015 -

Mark Wilson's Better Used Cars responded

Hi Amir, I have been informed that you have discussed this further with Dave G our Finance manager. Please feel free to reach out further if you have any other concerns. Thank you for your comments.

December 06, 2015

great experience felt very comfortable making our purchase We just bought our Sonata at Wilson's... Jim was our fantastic salesmen... he made us feel very comfortable, he answered all our questions took his t More

by lulubell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole and Alexa great front staff. ..very friendly , Jim Gray
Dec 07, 2015 -

Mark Wilson's Better Used Cars responded

Thank you for your positive feedback. Glad we were able to assist you with your purchase. Enjoy your Sonata!!

December 03, 2015

Amazing service what more can I say! I've had my 2012 Acadia for just over a week and I love it more and more each day! Never thought I'd go to an suv as I've akways driven a truck! My e More

by Krystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fonseca, Kim Culling
Dec 04, 2015 -

Mark Wilson's Better Used Cars responded

Thank you for your excellent review! We are happy your experience was enjoyable for both you and your daughter. Enjoy your SUV.

December 02, 2015

Efficient & Stress Free! Working with Tom from Wilson's dealership was a pleasure. Very friendly & approachable salesperson. Tom listened very closely to my criteria for selec More

by ben28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Chung
Dec 02, 2015 -

Mark Wilson's Better Used Cars responded

Thank you for your comments. Glad to hear your experience went smoothly and happy to hear we were able to provide you with the selection and attention needed.

November 30, 2015

My experience The salesman Mouse Omar went out is way .The vehicle was not on the lot .The day I inquired about vehicle it was 2weeks before it arrived. He sent me More

by maryannevan7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mostafa (Moose) Omar, Elizabeth McDonald
Dec 02, 2015 -

Mark Wilson's Better Used Cars responded

Hello, Thank you for the review! I have forwarded your comments and info to our Sales Managers (Scott/Neil) and one of them will reach out to you to discuss. Thanks!

November 30, 2015

Sunny Was Wonderful!! We have been shopping for an Edge for a couple of months and finally found "the one" thanks to Sunny. We didn't want to pick it up for 3 weeks becaus More

by The Hopes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sohail Khan
Dec 02, 2015 -

Mark Wilson's Better Used Cars responded

Thank you for your positive feedback. Glad you found "the one"! Enjoy!

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