
Mark Wilson's Better Used Cars
Guelph, ON
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1,860 Reviews of Mark Wilson's Better Used Cars
Love buying cars here! 3 out of 4 cars on our driveway are from Mark Wilson's. Ron Harris is the absolute Master. He makes car buying easy. All the staff are super friendly 3 out of 4 cars on our driveway are from Mark Wilson's. Ron Harris is the absolute Master. He makes car buying easy. All the staff are super friendly and make the process comfortable, quick and painless. 4 years ago when I had a car accident I bought a Nitro to replace my van and Ron delivered it as I was on bed rest. This time when my dads tranny died and his dealership wouldn't do anything I grabbed him and said don't worry we will go see Ron and 3 days later dad had his dream car on the driveway. Thanks Ron and team. See you soon, but hopefully not too soon ;) More
Went in looking for a new "dog truck" for our Gang We went into the dealership looking for a new vehicle that would accommodate us and our three rough collies. We had struggled for four years with tryi We went into the dealership looking for a new vehicle that would accommodate us and our three rough collies. We had struggled for four years with trying to squeeze us all in to a VW Rabbit (reminds one of the old saying, how many clowns can you fit in a small car!). Criteria was not only size, but price and suitability of the vehicle (back seats needed to fold flat and we needed enough area for everyone to be able to lie down when travelling). We spotted a 2012 Nissan Pathfinder that fitted the bill. Our salesman Rod Sider was awesome! He was knowledgeable about the vehicle and was up front about sharing any information (ie. any accidents, etc.). After deciding that this was the vehicle we wanted, we went to see Stu Jeffery. He made the financing process extremely easy and gave great advice as to warranties, etc. These two gentlemen were definitely "in our corner". The dealership overall was clean, hustling and bustling, everyone was friendly and helpful and had a great energy. A 110% truly positive experience! Thanks from Graham, Sue and Toby, Gracie and Big Louie (the gang)! More
Purchasing a car was a painless and positive experience! Purchasng a vehicle here was virtually painless...and everyone gave top notch customer service at Mark Wilsons from the receptionist to the salesman J Purchasng a vehicle here was virtually painless...and everyone gave top notch customer service at Mark Wilsons from the receptionist to the salesman Jim. One thing has not taken place though...I requested a quote on a car starter for the Camry and to date have not heard anything. I also was pleasantly surprised about the 3 free oil changes included in the sale...very nice added bonus! Kind regards, Nelly Mitchener More
Awful Pushed into buying the car. Car has had issues since I got it. Starter went within 4 months, wrotten k fame, and so on and so on, non stop problems si Pushed into buying the car. Car has had issues since I got it. Starter went within 4 months, wrotten k fame, and so on and so on, non stop problems since I got it. Lots of hidden fees that I didn't realize as well. More
After Care Service I purchased my Ford Explorer one week ago and am already having car issues and nobody seems to want to assist me in a timely manner. I understand thin I purchased my Ford Explorer one week ago and am already having car issues and nobody seems to want to assist me in a timely manner. I understand things can happen to a vehicle that are unforseen however to not be able to accommodate this situations in a reasonable amount of time is unacceptable. I have left messages and getting the run around when I contact the dealership. More
Very Difficult and Impersonal Went to this shop in February to buy a car. The cars in the lot had no year or pricing information on them, and didnt seem to be organized in the lot Went to this shop in February to buy a car. The cars in the lot had no year or pricing information on them, and didnt seem to be organized in the lot by make or style... just randomly parked. After pointlessly wandering for half an hour we went inside to ask for help. We were handed an excel database of 8 or 9 pages listing all the vehicles in the lot. We were told to scan through the pages, and if we found a car we were interested in they would find a sales person to help us. We finally located a vehicle we wanted to test drive so Carl was assigned to us. He went to get the car but when we got in it he told us that he was the only one allowed to drive it and that the prices were non-negotiable. At that point we got back out of his car and left the lot. Very bad service period very bad process. Not user-friendly at all. The staff were all friendly, but the process sucked. More
Great customer service Thanks to Bev for being the one who took my call. She was kinda and listened to what I wanted. Also, onces I decided the process was easy. Thanks ever Thanks to Bev for being the one who took my call. She was kinda and listened to what I wanted. Also, onces I decided the process was easy. Thanks everyone at Mark Wilson! Yoy now have a life time client. More
Good energy, good vehicle inspections I really liked the energy in this dealership, lots of hustle and bustle and a friendly staff. The first vehicle we discussed did not pass their inspec I really liked the energy in this dealership, lots of hustle and bustle and a friendly staff. The first vehicle we discussed did not pass their inspection so I was pleased about that and bought another vehicle there knowing their standards are high. Ramsey was friendly and seemed genuinely happy to see me find a van that I am really really happy with. They give 3 free oil changes, but only a quarter tank of gas which I found odd. I'd prefer a full tank of gas and 2 oil changes so I could hit the road right away without stopping and tanking up. Other than that, it was great, so I give it 5 stars. More
Ron Harris did it again Thanks to Ron, we were able to get another car (5th in total). Being a salesman myself I had again great experience in dealing with Ron. It's always Thanks to Ron, we were able to get another car (5th in total). Being a salesman myself I had again great experience in dealing with Ron. It's always a great pleasure meeting and doing business with a man I could call a friend. Mr. Stu Jeffery has offered nitrogen filled tires (at no cost) and I can not find anything stating that I got it. More
AMAZING EXPERIENCE!! Wilson's has by far exceeded my expectations! Bev knew exactly what I wanted and I now have an amazing car that I absolutely love! Friendly, knowledge Wilson's has by far exceeded my expectations! Bev knew exactly what I wanted and I now have an amazing car that I absolutely love! Friendly, knowledgeable staff and an overall welcoming atmosphere. I suggest Mark Wilson's to every one I come across who is looking for a used car! I will return every time! More