
Mark Wilson's Better Used Cars
Guelph, ON
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1,864 Reviews of Mark Wilson's Better Used Cars
Very friendly and accomodating Ramsey was great at helping me find a car i wanted and working with me to solve little issues (scuffs/ brakes) before i purchased the car. He was alwa Ramsey was great at helping me find a car i wanted and working with me to solve little issues (scuffs/ brakes) before i purchased the car. He was always willing to work around my schedule (offering to come in even on his days off). Really went above and beyond. The person who went over warranty options wasnt the best... kind seemed to want to move onto the next person after finding out we wouldnt be financing or buying the warranty option. Picked up the car from Debby who was awesome as well! Overall everyone was super friendly and accomodating. Really enjoying my new car! More
Great experience!!! I just bought my first car at Mark Wilson's Better Used Cars and I couldn't be more happier. I spent a number of hours with Rick and found the right c I just bought my first car at Mark Wilson's Better Used Cars and I couldn't be more happier. I spent a number of hours with Rick and found the right car for the right price. I also met Jeff who helped me set up all of the required documentation for my first purchase and he made sure I got to pick my car only a couple days later. Thank-you everyone involved for a hassle free and smooth experience. More
Impressive This was our first visit to Wilson's. We found the service very friendly and efficient. Did not purchase a vehicle but would definitely go back. This was our first visit to Wilson's. We found the service very friendly and efficient. Did not purchase a vehicle but would definitely go back. More
No Hassle Over the years we have purchased many cars from Mark Wilson's Used Cars. When my husband purchased his first truck we dealt with Ron Harris as our sa Over the years we have purchased many cars from Mark Wilson's Used Cars. When my husband purchased his first truck we dealt with Ron Harris as our sales guy. This week it was my turn to replace my vehicle (which I also purchased from Mark Wilson's Used Cars). When we were asked which sales rep we would like to deal with, my husband and I looked on the lot and saw Ron Harris (the guy with the big smile). Ron has a no hassle attitude. No pressure. Its all about what you the customer wants. tonight I go to pick up my new vehicle. See you in another 11 years Ron! Therese Gaynor More
Great experience, professional people, ... enjoyed working with them, and love our new MB B20! Will definitely go back again for our next car! Strongly recommend them! ... enjoyed working with them, and love our new MB B20! Will definitely go back again for our next car! Strongly recommend them! More
A pleasure to deal with Excellent service, competitive pricing, attention to detail, overall a very positive experience. Mike did a wonderful job as our sales rep and walked Excellent service, competitive pricing, attention to detail, overall a very positive experience. Mike did a wonderful job as our sales rep and walked us through the process carefully and conscienciously. Thank you very much, I highly recommend this dealership. More
Professional no hassle service A wonderful place to buy a car. We found our car online and made arrangements with Jim to come for a test drive. He went out of his way to come back A wonderful place to buy a car. We found our car online and made arrangements with Jim to come for a test drive. He went out of his way to come back to work later that evening just to see us. There were a couple small dings on the car we noticed after the test drive, and we were told they would have them fixed before we picked the vehicle up the following week. The girl went through the warranty coverage with us but didn't pressure us into buying something we didn't need. When we picked up the car the dents were taken care of as promised and the tank was full. The whole experience from start to finish was wonderful. I love my little red beetle. More
Another amazing experience This was our fourth vehicle purchased from Mark Wilsons and once again the process was amazing. If you are looking for a typical shady sales rep, don This was our fourth vehicle purchased from Mark Wilsons and once again the process was amazing. If you are looking for a typical shady sales rep, don't go to Mark Wilsons as you won't find him there. All the sales reps are friendly, extremely helpful with a NO PRESSURE attitude. Financing was extremely quick and easy. This dealership has come a long way since the small lot besides McDonalds. See you again in a couple of years when we are ready to buy our next vehicle. More
Very Professional with a couple of changes My wife was so happy with her Mazda she got at Wilson's that she suggested I get my new (to me ) car from them instead of where I used to shop. The fo My wife was so happy with her Mazda she got at Wilson's that she suggested I get my new (to me ) car from them instead of where I used to shop. The former place I bought 4 cars from so I was hesitant to change. We went looking for an upscale car and saw a few we liked. She brought me to her sales person Mike and he set us up with a 2015 Infiniti Q50 for a test drive. WOW! Deciding to sleep on the information we went back for a second test drive and Mike was busy but he got us into the car and again we liked the performance. My first change would be to stick with the customer you have an appointment with rather than forcing them to wait cause someone else is less patient. We bought the car as we got a decent deal on our trade in. Second change when you offer someone $50 for a referral do not nickel and dime them. Give them the $50. For some reason never explained to us we did not get the $50 despite my wife referring me to the dealership. Sheri up sold us a couple of items ( extended warranty and rust proofing ) which made sense when explained. She got us excellent financing terms but we were not advised that the rust proofing module could affect the extended warranty which was mentioned when we had to return the car to get the car alarm to stop going off every half hour. Neighbors loved us! Robin in service was terrific as was their service manager Joe who looked at the car promptly and told us to go to Infiniti. Robin got us into a rental immediately, and we got the car back in 3 days from Infniti Canada. Love the car and would definitely recommend the dealership but we had a few hiccups and these caused a rating of 4 not 5. Thanks Mike, Sherri and Debby for making the Wilson experience a good one. More
Jason builds great customer relationships. It is with sincere appreciation that I may compliment Jason. Jason demonstrated a professional customer environment. Jason made the search for a n It is with sincere appreciation that I may compliment Jason. Jason demonstrated a professional customer environment. Jason made the search for a new vehicle easy. More