Mark Wilson's Better Used Cars

Helped me find the perfect car for me I was looking for my first car when I walked into Wilsons. Lisa asked me questions about what I was hoping for and we went through the long list of op I was looking for my first car when I walked into Wilsons. Lisa asked me questions about what I was hoping for and we went through the long list of options before narrowing them down. I test drove quite a few before she brought my attention to a Dodge Avenger that I would have totally overlooked otherwise. Needless to say, that Avenger is now in my driveway and I couldn't be happier. Marko and Kim helped me finish the deal in a timely manner and made sure I understood everything. I spent a little over what I was hoping for, but in the end I'm very happy with the investment and the services that are available to me should I need them. More

Very Professional, thorough, and low pressure dealership Our whole experience, from the initial phone call to set up our test drive, to driving away four days later in our new-to-us Kia Soul, was superb. We Our whole experience, from the initial phone call to set up our test drive, to driving away four days later in our new-to-us Kia Soul, was superb. We never felt rushed or pressured to make a decision. Ron, and Elizabeth, made sure all our questions, ie about previous vehicle history, or extended warranty plans, were thoroughly answered and well understood to our satisfaction. When we arrived ( a bit late) for our test-drive appointment, it was nice (exciting!) to see our chosen vehicle parked right by the building entrance doors. We never waited more than a few minutes at any time during the whole process. Overall, a superbly satisfying experience working with the Wilson's team. We have already recommended this dealership to several others. More

A great purchase experience Our experience at Mark Wilson's couldn't have been better. Jim Gray made our purchase transaction very easy and stress free! He took the time to ans Our experience at Mark Wilson's couldn't have been better. Jim Gray made our purchase transaction very easy and stress free! He took the time to answer all of our many questions and never made us feel pressured to buy something. The dealership is clean and organized, the lot is well stocked with a wide variety of vehicles and every employee was friendly and helpful. Buying a vehicle isn't something that we want to do again soon,but when we do , we will definitely return to Mark Wilson's. More

Very professional, courteous and kind people , we had financing done, and left for vacation the next day, no pressure sales and if Rod, Daneen or Alexa said ill get it to you by a time, they did. , we had financing done, and left for vacation the next day, no pressure sales and if Rod, Daneen or Alexa said ill get it to you by a time, they did. More

Purchase of 2014 pathfinder Very good experience Jim was particularly good to deal with I would ask for him the next time I am in the market fr a car Very good experience Jim was particularly good to deal with I would ask for him the next time I am in the market fr a car More

#1 in my book! I live four hours from Guelph but had such a great experience at Wilson's I will be a repeat customer. I had the pleasure of working with Rod who from I live four hours from Guelph but had such a great experience at Wilson's I will be a repeat customer. I had the pleasure of working with Rod who from the time of initial inquiry answered every question, held my Mini on a Saturday until I could get there to test drive and after purchase arranged for delivery of my car closer to my home town. Rod was helpful, trusting of me, never condescending or pushy - the Perfect salesperson! Thanks so much, Alison H. More

Overall great. But. Sales lady was great but trying to handle both us and another client which dragged the process longer. Other than that. It was great. Thanks Sales lady was great but trying to handle both us and another client which dragged the process longer. Other than that. It was great. Thanks More

Trade & Purchase Jim, Debby & Deneen were fantastic in all aspects of great customer service! Jim went above & beyond to help with my needs and kept me well informed Jim, Debby & Deneen were fantastic in all aspects of great customer service! Jim went above & beyond to help with my needs and kept me well informed throughout the whole process, a great experience. More

New Mazda Had an excellent experience at Wilson's. Staff was most helpful and in particular our sales rep, Ron was friendly and never pushy. He made it easy f Had an excellent experience at Wilson's. Staff was most helpful and in particular our sales rep, Ron was friendly and never pushy. He made it easy for me to make this purchase - a beautiful red Mazda. Thank you Eva Facca More

Great experience The night before I test drove the car at Wilsons, I had visited another Guelph used car lot and the salesperson treated me like an idiot using the phr The night before I test drove the car at Wilsons, I had visited another Guelph used car lot and the salesperson treated me like an idiot using the phrase "If I was you I wouldn't even think about it. I'd just buy this car." After that experience it was refreshing to work with Rod, he didn't pressure me at all. I explained that style of vehicle I was looking for and the price range I had and he presented me with several options -- many of which I hadn't considered and found to be more comfortable to drive than the models I was initially looking at. Rod will offer as much or as little help as you, the purchaser, is looking for. Stu in the financing department was great, he walked me through the whole process, provided helpful tips and explained the options very clearly and in a friendly manner. Will definitely pay these guys a visit when I need another vehicle... though hopefully that won't be for a while! More