Mark Wilson's Better Used Cars
Guelph, ON
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1,838 Reviews of Mark Wilson's Better Used Cars
2015 Chevy Silverado The friendly help I received was beyond comparison to previous used car dealers I have used. Wilsons, Ramsay and David Miller were so kind, knowledgab The friendly help I received was beyond comparison to previous used car dealers I have used. Wilsons, Ramsay and David Miller were so kind, knowledgable and efficient. I went to test drive my tuck and brought it home the next evening! Beyond happy with my experience here! Would recommend or use Wilsons and the team myself again in the future. More
Love our new car not the best experience We traded in our vehicle and got a Pathfinder. Sales was good in letting us try out cars but had very little knowledge about vehicles and options for We traded in our vehicle and got a Pathfinder. Sales was good in letting us try out cars but had very little knowledge about vehicles and options for us. Finance department was fair but overall not overly impressed. More
Fantastic Beverlee was amazing - she made the whole process seamless - the entire process was wonderful and I would recommend Wilsons to all my friends and fam Beverlee was amazing - she made the whole process seamless - the entire process was wonderful and I would recommend Wilsons to all my friends and family. More
2014 Mazda 3 The car was the exact car of what we were looking for. Sale process was very good; smooth pick up process. I sent my spouse and daughter to pick the The car was the exact car of what we were looking for. Sale process was very good; smooth pick up process. I sent my spouse and daughter to pick the car up for me; only one key was provided and I expected there would be two keys. My husband contacted the salesman about this and was told there was no second key. In my opinion I feel that the salesperson/dealership should have disclosed this to me as I would have negotiated for the dealership to provide one or allow me then to make an "informed decision" to buy or not. I am going to make contact again with the dealership and ask if they would be willing to provide one to me and I hope, from a customer service perspective, that they do. More
Speedy, Friendly Experience Everyone we dealt with, from the receptionists to the salesperson to financial services to delivery coordinator was friendly, knowledgeable, and helpf Everyone we dealt with, from the receptionists to the salesperson to financial services to delivery coordinator was friendly, knowledgeable, and helpful. We would highly recommend this dealership for a smooth, professional purchase (and trade in) of a vehicle. More
Effortless car buying No business is perfect, and even the best get it wrong occasionally. My experience with Mark Wilsons makes me want to buy another car just to witness No business is perfect, and even the best get it wrong occasionally. My experience with Mark Wilsons makes me want to buy another car just to witness their outstanding teamwork again. Yes, I even had do bring my vehicle back within 30 days to have some small things addressed. The service centre fixed the issues quickly and sent me on my way invoice free. Very organized system with a personal focus. Well done. Keep up the great effort! More
Pretty awesome collection They made my purchase absolutely hassle free. Before going down there I selected a few cars, test drove them and made my selection all in one day. My They made my purchase absolutely hassle free. Before going down there I selected a few cars, test drove them and made my selection all in one day. My sales associate was Mr. Karl and he's a gem of a person. Kim handled my financing application and was professional. Took my delivery from Shannon after two days and she was pretty great. Best thing about them is their selection of cars and a non pushy sale andttitude. Would recommend them to everyone and anyone looking for a good selection of cars with a good sales service. More
Amazing Customer Service A friend recommended this dealership to me. I looked at cars on their website, and I was desperate for a car! I called and set up an appointment, walk A friend recommended this dealership to me. I looked at cars on their website, and I was desperate for a car! I called and set up an appointment, walked in to the most friendly and helpful staff. I test drove a few cars and walked out with a financial plan I could afford! It was such an easy process, I have already recommended Mark Wilson's to family and friends. I love my new car, and I couldn't beat the price and incredible customer service. More
Best Customer Service Experience Sarah was my contact at Wilsons and she treated me so well, she went above and beyond for me. She responded to my questions within minutes. She made Sarah was my contact at Wilsons and she treated me so well, she went above and beyond for me. She responded to my questions within minutes. She made me feel so reassured and confident that Wilsons woukd send me home with a vehicle that I loved. They did! From first email to the day I picked up the vehicle was so fast, no pressure, hassle or bumps in the process.. My daughter will be buying her first car from Wilsons too. Cannot say enough about how amazing the Customer Service was from reception to sales, could not have asked for a better experience. More
Excellent Purchase Experience My wife and I recently purchased a 2014 Honda Accord - we started our process with online research and were immediately impressed with Mark Wilson's o My wife and I recently purchased a 2014 Honda Accord - we started our process with online research and were immediately impressed with Mark Wilson's online inventory presentation. We were further impressed with the knowledgeable, friendly and customer-focused experience provided by Marko and Miguel in sales - all of the vehicles we had pre-selected for test drives were available and ready-to-go - Marko and Miguel were exemplary in every way, in terms of the entire purchase experience (including staying after hours to complete the transaction). We have no hesitation in recommending this dealership and specifically recommend Marko and Miguel in sales for their process and customer focused approach - this was by far the best used car purchase experience that we have had. We will definitely highly recommend Wilson's (and Marko and Miguel) to our family and friends. Thanks to Marko and Miguel! Ron & Teresa Sinnaeve More