Mark Wilson's Better Used Cars
Guelph, ON
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1,876 Reviews of Mark Wilson's Better Used Cars
Supreme customer service by far! From the moment of our first contact with a Sales Staff member to the moment we drove away with our new purchase, this is by far the best experience w From the moment of our first contact with a Sales Staff member to the moment we drove away with our new purchase, this is by far the best experience we have had purchasing a vehicle. Incredible detail in all aspects of the purchasing of a vehicle, so incredibly organized too! We were so impressed and will happily return and have already recommended this dealership to friends! More
A good dealership to go to I recently purchased a Hyundai Elantra at Wilsons dealing with Lisa Headley, I found her great to deal with very upbeat and honest. My only complaint I recently purchased a Hyundai Elantra at Wilsons dealing with Lisa Headley, I found her great to deal with very upbeat and honest. My only complaint was I wish she had spent more time explaining the features on the car, the Hyundai is "loaded" and it was not until I took it home that I found out it has a remote starter.That being said I would recommend Lisa to anyone intending to buy a car at Wilsons. Dave P. More
Setting The Standard This establishment is in a league of their own. The atmosphere is friendly and clean and the staff are intelligent and informative. The team portrayed This establishment is in a league of their own. The atmosphere is friendly and clean and the staff are intelligent and informative. The team portrayed an urgency to serve without any pressure to buy, whatsoever. There was a perfect mix of communication by phone, text messages and e-mail. My questions were addressed immediately and in a satisfactory manner. My time was respected and the entire sales process was seamless. There were no high pressure sales tactics and no "games". I dealt with Karlee McDonald and Sarah Breese from Finance. They accommodated my needs to build a perfect package for me. Both women are delightful, competent and highly skilled individuals. Jason Beyers (sales) was more of a teacher than a sales consultant and gave me all the information that led me to make my own decision. I cannot think of another purchasing experience that made me feel more appreciated for providing my business. Kent Miller More
"Hassle Free Service' I Purchased a 2013 Hyundai Santa Fe at Wilson's with the help of the wonderful staff there was no concerns for me. Ramsey Ghandour, helped with the in I Purchased a 2013 Hyundai Santa Fe at Wilson's with the help of the wonderful staff there was no concerns for me. Ramsey Ghandour, helped with the initial service. We came off the street no appointment and he was happy to help. We selected which car we wanted to see, how ever many we wanted to try and they just drove them on up. As we waited we enjoyed the warm coffee and tea. The staff is very knowledgeable not only applying their own experiences as car owners, but also give you options. With the Car Proofs of all cars you know what you will be getting a satisfying vehicle. David Miller and with the help of Dave Gardiner in Finance they were able to model and suggest warranties answering any concerns of each model and make of vehicle we had. We ended up deciding to switch from one vehicle to this Hyundai Santa Fe, with its sleek interior and modern convience help make it a wonderful buy. Wilson's I Recommend for any first time car buyer, come to Wilson's and find vehicle for you. My suggestion try everything you like you won't be disappointed. More
The Best I just purchased a vehicle through Mark Wilson's with Ron Harris and he's the best sales guy I have ever dealt with and will never look any further th I just purchased a vehicle through Mark Wilson's with Ron Harris and he's the best sales guy I have ever dealt with and will never look any further than this man's assistance with any future purchases. He's a joy and pleasure to deal with. He also makes you feel comfortable in his presence, if you think you'll be nervous looking or buying a car Ron is your man those feelings will simply just go away as soon as you shake his hand and see that wonderful smile! :-) Thank you Ron for all your help and friendliness over the years. Also Shari Goldsworthy was the Finance I dealt with on this purchase and she was fabulous loved her assistance as well and got the best deal for me ever on my loan. Jannine Noble More
pleasant experience I've had my 2013 ford escape for two weeks now and I just love it .Everyone involved with the purchase was very helpful. Thanks. I've had my 2013 ford escape for two weeks now and I just love it .Everyone involved with the purchase was very helpful. Thanks. More
Great Buying Experience I can say with certainty that buying from Wilson's was easily the most pleasant car buying experience I've ever had. From the extremely fair trade val I can say with certainty that buying from Wilson's was easily the most pleasant car buying experience I've ever had. From the extremely fair trade value to the ridiculous selection of vehicles, I knew I was in good hands. Once I selected a vehicle, the process from down-payment to pick-up was effortless. The quality of vehicles and attention to detail is stellar. Many thanks to Jason for helping me out. More
Hyundai veloster turbo I would just like to say how pleased I am with the staff and service I received from Mark Wilson's better used cars an absolute pleasure doing bussine I would just like to say how pleased I am with the staff and service I received from Mark Wilson's better used cars an absolute pleasure doing bussiness with this dealership U GUYS ROCK!!!! More
Awesome experience! We had a good experience at this dealership. The features of the car were fully explained to us and we weren't rushed or pressured to make any decisio We had a good experience at this dealership. The features of the car were fully explained to us and we weren't rushed or pressured to make any decisions. The staff was very friendly and made the whole process easy. More
My First Vehicle Purchase I went into Wilson's to just test drive and look at a car. I really enjoyed the car, but had a few concerns about some vibration and noise while break I went into Wilson's to just test drive and look at a car. I really enjoyed the car, but had a few concerns about some vibration and noise while breaking. When I got back to Wilson's after my test drive, I told my sales person Ramsey about it. He offered to go for a quick drive with me to hear what I was talking about. He quickly diagnosed the problem, and promised that it would be fixed by the next night when I came back to test drive again. Sure enough, the issue was resolved and I purchased the vehicle! After driving it for the first day, I noticed a few other issues I hadn't before. I called the service department, and got my car in, looked at, and fixed all in one day. Wilson's truly has amazing customer service and I highly recommend them to anyone looking to buy a car. More












