Mark Wilson's Better Used Cars

Great Buying Experience I can say with certainty that buying from Wilson's was easily the most pleasant car buying experience I've ever had. From the extremely fair trade val I can say with certainty that buying from Wilson's was easily the most pleasant car buying experience I've ever had. From the extremely fair trade value to the ridiculous selection of vehicles, I knew I was in good hands. Once I selected a vehicle, the process from down-payment to pick-up was effortless. The quality of vehicles and attention to detail is stellar. Many thanks to Jason for helping me out. More

Hyundai veloster turbo I would just like to say how pleased I am with the staff and service I received from Mark Wilson's better used cars an absolute pleasure doing bussine I would just like to say how pleased I am with the staff and service I received from Mark Wilson's better used cars an absolute pleasure doing bussiness with this dealership U GUYS ROCK!!!! More

My First Vehicle Purchase I went into Wilson's to just test drive and look at a car. I really enjoyed the car, but had a few concerns about some vibration and noise while break I went into Wilson's to just test drive and look at a car. I really enjoyed the car, but had a few concerns about some vibration and noise while breaking. When I got back to Wilson's after my test drive, I told my sales person Ramsey about it. He offered to go for a quick drive with me to hear what I was talking about. He quickly diagnosed the problem, and promised that it would be fixed by the next night when I came back to test drive again. Sure enough, the issue was resolved and I purchased the vehicle! After driving it for the first day, I noticed a few other issues I hadn't before. I called the service department, and got my car in, looked at, and fixed all in one day. Wilson's truly has amazing customer service and I highly recommend them to anyone looking to buy a car. More

Awesome experience! We had a good experience at this dealership. The features of the car were fully explained to us and we weren't rushed or pressured to make any decisio We had a good experience at this dealership. The features of the car were fully explained to us and we weren't rushed or pressured to make any decisions. The staff was very friendly and made the whole process easy. More

No pressure, great experience! Having my previous vehicle for 10 yrs, it had been a while since I had been car shopping. I went in with an idea of what I wanted to spend, an idea of Having my previous vehicle for 10 yrs, it had been a while since I had been car shopping. I went in with an idea of what I wanted to spend, an idea of kms in mind, and asked what they had for me :) My salesmen wasn't pushy, brought out several vehicles to test drive. After choosing one I liked, we met with a finacial adviser who worked to get all that she could within my budget. Two days later I was driving my new car home, with a big smile on my face! Never any pressure to upsell or add-ons. Proffessional, friendly service! We shall return when husband needs a new one! 👍 More

The way a customer ought to be treated An excellent experience and the first time I have seen truly professional client care in a very long time. It's difficult to find any fault with An excellent experience and the first time I have seen truly professional client care in a very long time. It's difficult to find any fault with the way I was treated by the staff at Wilson. The Sales Rep. (Mike Fonseca) was tolerant of my detailed questioned, applied zero sales pressure, understood my concerns and did all he could to provide answers. A real pro, He quoted the advertised price all-in (less tax) exactly as advertised. I purchased the car that evening. The entire delivery procedure was exactly as Mike had indicated. There were no surprises except the exceptionally pleasant one of meeting Mrs. Shannon Brand, the Delivery Coordinator. When I arrived, the car was out for fueling, all the paperwork was awaiting my signature. Shannon was not only pleasant and professional, she made me feel as if I was the most important person in the history of Wilson's. That level of respect for a customer that has already bought is a rarity. I voiced one concern regarding the car and it was addressed fully, immediately and by the Operation Manager personally. Scott even called the manufacturer on my behalf to get me an answer. The vehicle was in the best condition that it could have been. I expected the car to be clean and certified as safe but new tires, brakes, and fluids exceeded my expectations. I only purchase used vehicles and this was the first time that I didn't have to do all that work myself. And to make a good situation better, Wilson's provided me with three free oil changes as we well as a 10% discount on parts and labour for any service work I might need in the future! Make Wilson's your first stop if you're buying a used vehicle. It will probably be the only one you'll need to make and you'll be very, very happy you did. Jeff More

Car buying actually was fun! I went with my daughter to Wilson's to look at a 2015 Jetta she seen on their website. The car was nice and clean, priced right for her budget and jus I went with my daughter to Wilson's to look at a 2015 Jetta she seen on their website. The car was nice and clean, priced right for her budget and just fit the bill for her needs. We dealt with Mike Fonseca who was very friendly and accommodating with test drive, questions etc. My daughter decided to proceed with buying the car and we sat down with Shari to do the financing paperwork. She was great at explaining everything to my daughter in regards to payment options, warranties, rust proofing, etc and we came away with a complete understanding. Two days later we came to pick up the car and we sat down with Shannon. She explained everything step by step ensuring we had removed all personal belongings from the old car and reviewed the final paperwork. This was my daughter's first vehicle purchase on her own and I was so impressed with how everyone went out of their way to ensure our purchase experience was great as they can be scary at times! I was so impressed, I came back 3 days later and bought my wife a 2016 Dodge Journey! Steve Karsch, Dundalk, Ontario. More

Great customer service The salesman Jim Gray was great and our car was ready in a few days. The Finance ladies were courteous and efficient and we were in and out with our The salesman Jim Gray was great and our car was ready in a few days. The Finance ladies were courteous and efficient and we were in and out with our car in just a few minutes. Would definitely recommend friends to buy a car More

Mark Wilson's Super Fantastic !!!! Ron Harris is super fantastic guy who helps you buy a car what you need, Seriously go to him and he will not pressurize you or insist you to buy anyth Ron Harris is super fantastic guy who helps you buy a car what you need, Seriously go to him and he will not pressurize you or insist you to buy anything, go talk to him and he will find you something which works for you. I didn't have any problems dealing with Ron. 100% satisfactory. Even speaking in the first place with Sarah Teles she took my information and did my documentation to see what price is eligible for me as i was financing, and Sarah Breese the finance manager she was amazing with helping me finance the car with some awesome options which i choose what i need and that was added to the price,trust me they don't bother you or make you insist to buy. As a customer overall showroom and the people i dealt were very helpful and have a great customer service environment. Honestly no fear going there. More

Excellent Sales agent, excellent Office and Service Staff. Dealing with Mark Wilson's Better Used Cars was a great experience from the beginning ...and all the way to the end. Jim Gray was a very knowledgeabl Dealing with Mark Wilson's Better Used Cars was a great experience from the beginning ...and all the way to the end. Jim Gray was a very knowledgeable and pleasant sales agent and so were all the office staff and the final take-over. I will definitely recommend you to anybody who is in the market for a car. The parents of my son-in-law bought a Dodge Caravan from you three years ago. Keep it up. Klaus H. Hoppe More