Maranello BMW

André is thé the best service provider they have- he gets 5 stars all around. If it wasn’t for my last experience with him I was 100% going to reject Bmw for my next car purchase. I’ve been to this location 5 stars all around. If it wasn’t for my last experience with him I was 100% going to reject Bmw for my next car purchase. I’ve been to this location a few times before and received satisfactory to less than satisfactory service. I went in because my car said it needed brake fluid. I was handed down from one employee to 2 others and then told I needed to purchase the fluid - which I did. After advising that I didn’t know where it went or what to do with it I was told to wait in my car. Andre was very pleasant when he approached me to find out if I was ok. Turned out I needed my fluid flushed and it was covered under my warranty. Andre took excellent care of me - even threw in some bonuses! If Andre isn’t my service advisor, I’d much rather go across town to downtown BWM! More

Great Service!! From the initial call with Giuliano Rea to book my car for service to the checkin with the Advisor which was again Giuliano. He was friendly and very pleasant to deal with!! to book my car for service to the checkin with the Advisor which was again Giuliano. He was friendly and very pleasant to deal with!! More

Excellent service always. Very helpful any time an issue comes up and turnaround is also very quick. Would highly reccomend this dealership looking for sales/service for their BMW comes up and turnaround is also very quick. Would highly reccomend this dealership looking for sales/service for their BMW More

My bimmer needed an oil change and checked for a potential petrol leak. It turned out to be an oil leak, but Maranello chose to change the oil anyway, in spite of me choosing to defer the repair (I potential petrol leak. It turned out to be an oil leak, but Maranello chose to change the oil anyway, in spite of me choosing to defer the repair (I found $3,400 + tax too expensive at the time) at a cost of $414 (including $165 for oil leak detection - really?). More

Remote starter was not working, they found the cause of the problem and gave us a temporary car so we wouldn't have to wait around while they fixed the problem. Called us the next morning when the car was the problem and gave us a temporary car so we wouldn't have to wait around while they fixed the problem. Called us the next morning when the car was ready for pick up. Great service, worked quickly and kept us regularly informed of the progress. Very happy with the experience, would definitely go back More

In the hustle bustle of getting ready to ship my X7 to Florida I had a notification that things were not quite right and the car was scheduled to leave the next day. Thank you Mike and Giuliano for helpi Florida I had a notification that things were not quite right and the car was scheduled to leave the next day. Thank you Mike and Giuliano for helping us get it done and make the shipment date. You are the best More

It was my second time service getting done by Maranello BMW they are very professional and friendly and very quick as well I’d definitely recommend them. BMW they are very professional and friendly and very quick as well I’d definitely recommend them. More

communication with customer service is very bad and they are not cooperating , they do not listen well to the customer and do not respect where they work are not cooperating , they do not listen well to the customer and do not respect where they work More

Andre and his team are excellent, I am a fussy customer but I always walk away happy with the service. With this level of service it keeps me with the brand and with the service I like very much. Good work but I always walk away happy with the service. With this level of service it keeps me with the brand and with the service I like very much. Good work chaps. More

Service excellence at it’s best !!Gina was informative, Service excellence at it’s best !! Gina was informative, knowledgeable and awesome to deal with! Keep up the great work. Maranello has a true leade Service excellence at it’s best !! Gina was informative, knowledgeable and awesome to deal with! Keep up the great work. Maranello has a true leader! Felix Tasciotti More