Maranello BMW

Horrible Customer Service. ..From the second I arrived for service to my final visit for a refund on $93.00 touch up paint credit. Never received a call to advise me my paint w ..From the second I arrived for service to my final visit for a refund on $93.00 touch up paint credit. Never received a call to advise me my paint was in stock. Parts department only open 8-5 Mon- Friday, people who work need the weekend to pick up. Saturdays closed at noon. Poor Service More

A 20 minute oil change took 4 hours and 15 minutes. No explanation besides “sorry we got backed up” 4 hours??? No explanation besides “sorry we got backed up” 4 hours??? More

Excellent! Pietro has been helpful and professional. Very happy with my decision to switch from Policaro to Maranello Pietro has been helpful and professional. Very happy with my decision to switch from Policaro to Maranello More

Best service always on time great people Always upfront and honest Terrific customer service Super friendly upfront and honest Terrific customer service Super friendly More

Very meticulous in their care and service. Very happy with my experience. Will recommend with confidence Very happy with my experience. Will recommend with confidence More

Lewis did a great job finding our car and answering all our questions! He was open about the process and patient throughout. There was no pressure to buy anything we didn’t want! Would purchase another veh our questions! He was open about the process and patient throughout. There was no pressure to buy anything we didn’t want! Would purchase another vehicle there if I could More

Customer service was excellent! Sandro Francavilla was true professional, he was very knowledgeable, extremely efficient and so pleasant to deal with. He kept me up to date with cal Sandro Francavilla was true professional, he was very knowledgeable, extremely efficient and so pleasant to deal with. He kept me up to date with calls and delivered on time as promised. Thank you Sandro for your exceptional customer service. More

Customer service was excellent! Judy Song was terrific- she was very knowledgeable, extremely efficient and so pleasant to deal with. A very classy woman. Judy Song was terrific- she was very knowledgeable, extremely efficient and so pleasant to deal with. A very classy woman. More

Pietro provided timely service exactly as promised, with no surprises. Which is so rare these days . no surprises. Which is so rare these days . More

They have always taken care of me and my family. The people at Maranello BMW are best in class!! The people at Maranello BMW are best in class!! More