Maple Ridge Chrysler Jeep Dodge

More complaints than any other BC Dealership So where to start: stole my $6000 rebate, submitted fake MSRP sticker, purchased and custom ordered 3500 Dodge from factory, 1 day before end of month So where to start: stole my $6000 rebate, submitted fake MSRP sticker, purchased and custom ordered 3500 Dodge from factory, 1 day before end of month I was told there was a mistake on price by $20,000, told Maple Ridge Chrysler come pick up truck. Closed account payments where to come from, paid cash payments on truck at another Chrysler dealership, for the next 3 months someone topped up my payments by $233, called Canada Chrysler it was not me and asked where n who was this $233 coming from? They would not tell me. In the end I was forced to pay the extra $233 but for a much shorter term. Took me almost a year dealing with a women in Toronto Chrysler head office to have this BS removed from my credit report! Stay away from this group along with other dealerships they own!! More

I was informed that I qualified for a lower rate for my car I was contacted by an unknown associate from Chrysler to inform me that I qualify for a lower bank rate for my loan over 7 years, so I scheduled an ap I was contacted by an unknown associate from Chrysler to inform me that I qualify for a lower bank rate for my loan over 7 years, so I scheduled an appointment shortly after by first emailing him an exact disclosure of my financial situation, his talk quickly turned into buying my car. I later realized this was not the same person that offered me the reduced loan rate. This is where I let him know what I was interested in & what I clearly did not want to exceed my biweekly payments, possibly smaller car, definitely not larger yet to maintain the standard I was currently enjoying & continue to do so. When I came in he said I have just the vehicle for you, a HUGE black truck, going totally against anything I indicated, he then proceeded to show me a large van, once again, how I should test drive both, I handed him the keys & said why when I stated I wanted the same size car, certainly nothing massively larger as he proposed. If the Manager is reading this, I can forward you the email I sent him. Again stating I wanted to keep the payments the same or slightly more, from 373 to 416 over 8 years was not what I had in mind. Again, did he really pay heed to my email even though I did receive the read receipt. I bought three cars from Ford down the street since 2005, I was dissatisfied with them so came to Chrysler though to get away from such deception. I really felt like I was being railroaded, not impressed while I really only came in to see if I qualified for the lower rate by rewriting my car loan, that never happened, it was a "Bait & Switch" I learned that long ago in Business Law. I wasn't impressed with his talk assuring me the car isn't from Africa, what does that have to do with anything, then he started comparing his surname to "dubes" sorry I wasn't getting it. More

Great service staff Had some issues with my new Jeep I bought from these guys but in the end they made it right. Thank you to the service staff Had some issues with my new Jeep I bought from these guys but in the end they made it right. Thank you to the service staff More

took my vehicle in for work in October and it was damaged. I took my vehicle in for work and it was damaged. James in service and said a repair appointment would be set up. I have phoned and e-mailed since Oct I took my vehicle in for work and it was damaged. James in service and said a repair appointment would be set up. I have phoned and e-mailed since October with no success.I am getting very frustrated anddo not know how to rectify the situation. More